By Hugh Burden, Head of Banking, AutoRek
Hugh, can you please tell the Risk Insights readers a little bit about yourself, your experiences and what your current professional focus is?
I am originally from Dublin and worked in Germany for many years before coming to the UK. I am married with 2 boys and am passionate about many sports but Rugby more than all others. I travel around the UK every week meeting Financial Services organisations to discuss how they can benefit from Operations Automation.
At the Technology & Innovation Risk Summit, you are moderating day one, covering key topics; new technology, infrastructure, regulation, big data, customer authentication and much more. What do you think will be the key takeaways from day one?
The programme is laid out to ensure that the attendees will hear directly from large Financial Institutions about what they want from new tech providers, what works what doesn’t work. We are delighted that we will hear directly from the Regulator about what they are doing to facilitate innovation and the use of technology. We will tease out all those topics with an A-list panel. After lunch we will deep dive into some specific topics including Customer Authentication & KYC. All of this and a lot of fun!
What is one of the biggest challenges you have faced when implementing new technology into your organization? How did you overcome this challenge?
Bureaucracy in large organizations can at times be crippling. It is very important to know from the outset exactly what the governance process involves and crucially who will sign the contract at the end of it.
How do you see the technology risk landscape evolving over the next 6-12 months?
- Consolidation of the Reg-tech / Fin Tech sector
- Continued search for human FTE replacement (Automation, RPI, AI etc)
- Post Brexit “unknown unknowns”