5th Annual New Generation Operational Risk

Embedding operational risk as a value adding decision making tool and utilising approaches for measurement and management of the risks
5th Annual

New Generation Operational Risk: Europe 2019

Taking place in London, 12-13 March 2019 at The Tower Hotel – Guoman

Key and Critical Challenges addressed at the 2018 Summit…


An FCA perspective on operational risk


The Future of Risk Management

Regulatory Change

Aligning Departments




Risk Appetite

Three Lines of Defence

Control, Monitoring and Testing

Conduct Risk

Operational Risk Events


Operational Risk Capital Regime

Stress Testing

Vendor and Third Party Risk

Scenario Analysis

Emerging Risks



How to Make Operational Risk Value Added

Discover the use of operational risk tools and techniques to get value added, raise awareness and help decision making across the business with Heads of Oprisk at HSBC, Metro Bank (UK) and BNP Paribas Securities Services. Find out more

Setting risk appetite for operational risk and aligning with enterprise risk statement

Ann Caruso, SVP & Head of Operational & ERM at Investors Bank addresses the challenges and the benefits of risk appetite and how to establish and oprisk appetite. Download the PDF here


Find our Operational Risk thought-leadership articles here. These articles feed from our much larger Risk Insights section of our website which provides you with thought-leadership, white papers, articles and more across risk and regulation. Subscribe to Risk Insights’ Financial Risk Management monthly Newsletter – A round up of the latest thought-leadership.

4th June 2018

What operational risk keeps you up at night?

4th June 2018

Third party risk management white paper – A comprehensive approach to third party risk management

By DVV Solutions.
2nd May 2018

Undertaking effective due diligence and ongoing assurance throughout the life cycle of a contract whilst balancing efficiency and cost constraints

By Nimesh Patel, Head of Supplier Lifecycle Due Diligence, Barclays.
1st May 2018

Preparing for regulatory expectations based on high level principles to ensure timely compliance with limited resources

By Neil Hutchison, Head of Vendor Due Diligence, Aberdeen Standard Investments and  Amanda Earnshaw, Head of Procurement, Royal Sun Alliance.
1st May 2018

Monitoring and remediating the increasing cyber threat internally and externally for strategic benefit

By Charles Forde, Global Head of Third Party, Outsourcing & Inter-Entity Risk, UBS.
30th April 2018

Insight from Global Head of Operational Risk at HSBC

30th April 2018

Post-panel discussion: Reviewing the cyber risk landscape

12th April 2018

Assessing credit worthiness of third parties to ensure service availability throughout life cycle and developing exit plans in the event of failure

By Shamial Afzal, Head of Supplier Relationships & Risk Management, M&G Prudential.
10th April 2018

Strengthening process and communication across risk, procurement and business to align frameworks across the lifecycle

By Emma Mansfield, Head of Outsourced Services Assurance, Bank of Ireland and Kurt Neilson, Head of Third Party Relationship Management, Aegon.
9th April 2018

Vendor & third party risk ongoing monitoring and assessment

By Alice Kelly, Head of Research and Production, CeFPro. 
6th April 2018

Effective measurement of 3rd party risk

Presentation, by Abhishek Khare, Director – Operational Risk Manager for Outsourced Services, Societe Generale.
5th March 2018

Fixing operational risk capital: Five challenges for modelling operational risk

By Michael Grimwade, Head of Operational Risk Management, International, MUFG Securities.
1st March 2018

Global report: Third party risk: A journey towards maturity

9th February 2018

Linking business objectives & strategy to Risk for better operational risk management

By Richard Pike, CEO, Governor Software.
31st January 2018

Regulatory compliance management

By Brian Gregory, VP Market Manager, Non-Financial Risk/GRC, EMEA, Wolters Kluwer. 
24th January 2018

Basel III gives operational risk management a new lease of life

By Mark Russell, OpRisk Expert, PRA supervisory/BoE Policy, (Interim Consultant), Pragmatic Assignments.
22nd January 2018

Healthy risk appetite framework: Key considerations

By Nick Mayer, Director, Compliance and Operational Risk Control and Pam McDonagh, Global Head of Operational Risk Framework from UBS.
22nd January 2018

Patterns of social unrest: Complexity, conflict and catastrophe – Part one

By John Casti, X-Event Dynamics, LLC, San Jose, CA and the X-Center, Vienna, Austria.
17th January 2018

Operational Risk: Emerging challenges and sound practice

By Jimi Hinchliffe, England & Wales Chapter Chair, IOR.
17th January 2018

What does the future look like for operational risk professionals?

By George Clark, Elena Pykhova and Denis Lyons -Senior OpRisk Professionals from the Institute of Operational Risk. 
17th January 2018

Operational risk – Getting the fundamentals right

By Elena Pykhova, Denis Lyons and George Clark -Senior OpRisk Professionals from the Institute of Operational Risk. 
16th January 2018

Organising the operational risk function to build accountability in the firm

By Cathy Hampson, IOR Fellow, Institute of Operational Risk.
10th January 2018

Can the operational risk ‘umbrella function’ provide more value to financial services?

By Mark Cooke, Global Head of Operational Risk, HSBC.
10th January 2018

Finding forward looking indicators to better understand and mitigate against threats

By Sean Titley, Former Head of Operational Risk, Europe & Asia Pacific, Toronto Dominion Bank.
19th December 2017

The best ingredients to meet the needs of a healthy risk appetite framework

By Campbell Davidson, Head of Operational Risk Framework, RBS.
4th December 2017

Implementing effective frameworks to better foresee, measure and mitigate emerging risks: Prudential’s approach

By Gary Killick, Group Head of Emerging Risk and Anthony Brown, Director, Group Risk, Prudential.
15th November 2017

Global report: Perspectives on operational risk management and practice

14th November 2017

Operational risk: Increasing efficiency and adding value

By Daniel Nunes-Vaz, Senior Research Executive, Center for Financial Professionals. 
6th November 2017

Cyber risk landscape: Ensuring a secure environment

By Gilles Mawas, Operational Risk and control, BNP Paribas Securities Services.
31st October 2017

Establishing effective control, monitoring and testing frameworks

By Will Martyn, Head of Operational Risk Policy and Framework, HSBC.

2018 Knowledge Partner’s

Thomson Reuters

Thomson Reuters will be a knowledge partner of the New Generation Operational Risk: Europe Summit 2018.

Wolters Kluwer

Whether complying with regulatory requirements or managing financial transactions, addressing a single key risk,
or working toward a holistic enterprise risk management strategy, Wolters Kluwer works with customers worldwide to help them successfully navigate regulatory complexity, optimize risk and financial performance, and manage data to support critical decisions. Wolters Kluwer provides risk management, compliance, finance and audit solutions that help financial organizations improve efficiency and effectiveness across their enterprise, with more than 30 of offices in 20 countries.

2018 Co-Sponsor’s

BCS Consulting

At BCS Consulting we only work with clients across financial services. Our portfolio includes a varied range of multinational and UK banks, smaller banks, asset managers, insurance firms and payment and card companies. Across our 160+ strong team of permanent consultants, we have deep domain knowledge in Capital Markets, Retail and Corporate Banking, Risk and Finance. For more information about us, our work and our thinking, please visit bcsconsulting.com


Elseware has developed a forward looking approach for operational risk scenarios quantification. References include the top banks in the US, UK and Europe. The approach builds on the Exposure, Occurrence and Impact, (XOI) and is the first forward-looking approach approved as an internal model by regulators in 2011 (ACPR) and 2015 (PRA). It is now gaining momentum after its adoption by large US institutions for CCAR, while banks and representatives are advocating for better methods for operational risk capital. MSTAR software implements the XOI method.

MSTAR is an innovative approach that’s bridging the gap between risk quantification and risk management.


With offices in Dublin, London and New York, Governor Software Ltd supports senior risk and compliance executives at financial institutions, maintain governance and oversight, through clear visualisation of their regulatory obligations and risk appetite.

Founded in 2015 by CEO Richard Pike, the Governor Software team have first-hand experience of the production and oversight of governance information within financial institutions. Empowered with this unique knowledge, Governor Software have taken a fresh approach to addressing these challenges; using visualisation technology to efficiently tackle the issues associated with governance and oversight in their entirety.

Governor Software believe the opportunity for compliance and risk professionals to make governance and oversight a more robust and effective process is significant.

Do visit us at www.governorsoftware.com or follow-us on Linked-in.

2018 Exhibitor’s

Inveniat Consulting

Inveniat is a leading risk and technology consulting firm offering specialised solutions in the management of Governance, Risk, and Compliance, with emphasis on Operational Risk and regulatory compliance.


RiskSpotlight (RS) provide specialised consulting, content and training services focused on operational risk management (ORM). The highly experienced team have worked for many global clients across financial services (FS). Our offerings include:

Consulting: specialist consulting services within the ORM space including:

• Risk Management Framework – development & benchmarking
• Business Requirements – analysis & development
• Vendor Software – selection & implementation
• Risk Content – development & implementation.

News Portal: A unique web based content service, which provides access to 20,000+ news articles categorised by 125 key operational risks. New articles are added daily to ensure subscribers have access to the most recent and relevant information.
For a two week free trial go to the following link: http://www.riskspotlightportal.com/Account/UserRegister

OpRisk Library: A comprehensive library containing the 125 most relevant operational risks for FS organisations. It links each risk to details on causes, controls, key risk indicators and impacts (financial, reputational & business) relating to it.

Training: A critical aspect of deriving business benefit from investments in risk management initiatives and developing a robust risk culture. RS offers training on a wide range of risk management topics that can be delivered through different channels, to suit the client need.


Xactium is a cloud based GRC software provider that helps Risk Managers to transform the way that Financial services organisations evaluate and manage their enterprise risk. The value of the risk process and its profile is raised through the use of risk intelligence that improves efficiency and creates insights that influence decisions across the business.

As the central risk platform used by the FCA to supervise the market, it has also been adopted by a wide range of financial services organisations from across the industry. Companies such as Direct Line Group, JLT, MS Amlin and Argo Group.

Xactium is the world’s first enterprise risk-intelligent system, with the revolutionary use of embedded AI (Artificial Intelligence), 3D visualisation and automation that dramatically improves efficiency and creates innovative analytics. Reporting is made easy and timely, and predictive insights enable senior managers to prioritise resources.

Xactium is also built for managing change and is probably the most flexible and configurable enterprise risk management system available today. This adaptability ensures that our customers stay up to date and able to respond to both business and regulatory change, without the need for costly bespoke programming.

Overall, Xactium releases more time and resource for the risk team to help promote best practice and demonstrate the value of risk across the business through actionable insight.

2018 Endorsement’s

Institute of Operational Risk

IOR will be joining us at the New Generation Operational Risk: Europe Summit, they will also be leading the Pre-Event Masterclass ‘Operational Risk – Getting the Fundamentals Right’.

ORIC International

Founded in 2005, ORIC International is the leading operational risk consortium for the global (re)insurance and asset management sector. It is a not-for-profit organisation that facilitates the anonymised and confidential exchange of operational risk intelligence between member firms, providing a diverse, high quality pool of quantitative and qualitative information on relevant operational risk exposures. ORIC International provides industry benchmarks, undertakes leading-edge research, sets trusted standards for operational risk and provides a forum for members to exchange ideas and best practices. It has over 40 members with accelerating growth globally.


Can your organisation contribute at our New Generation Operational Risk Summit 2019? Please contact the Center for Financial Professionals today to discuss how we can deliver your thought-leadership at the event, help you generate leads, and provide you with unique networking and branding opportunities. Below is an outline of what we can offer, but please contact sales@cfp-events.com or call us on +44 (0)20 7164 6582 where a member of the team will be happy to tailor the right package for you.

2018 Media Partner’s

A few words from our attendees from 2017

Overall, I thought the content was good. I appreciate the content provided by professionals

Fannie Mae

Very well managed – great job!

CIT Group

Thank you to you and the team for a great event.  I found the event well put together with a good variety of speakers and plenty of opportunity to meet others from the industry. I look forward to attending future events.

Future Williams & Glyn Team | RBS

I enjoyed the selection of speakers; they are practitioners in the banking industry holding senior positions and with a lot of experience and knowledge to share.

Standard Bank


The Tower Hotel- Gouman
St Katherine’s Way

Frequently asked questions

Can I present at the New Generation Operational Risk Europe Summit?

Yes, the Center for Financial Professionals are happy to discuss speaking opportunities at the New Generation Operational Risk Europe Summit. For further information on this please contact daniel.nunes@cefpro.com or call us on +44 (0) 20 7164 6582.

Are there any rules on the dress code?

Business attire is requested. The Summit is a formal opportunity to network with like-minded professionals and to gain knowledge from the industry’s finest risk management experts.

What is the cost and what is included in the registration fee?

We offer incentives for ‘early bird’ registrants of the Summit, as outlined on our pricing structure. Registration includes breakfast, refreshment breaks, lunches, the cocktail reception at the end of the day, full access to the sessions and exhibition area. Presentations from sessions are also available, subject to speaker approval.

Where can I find the Summit documentation and speaker presentations?

All registered attendees will receive an email with access to documentation and speaker presentations after the Summit* We will work with our presenters to include as many presentations as possible on our Risk Insights App during the Summit. *Please note that our speakers often have to gain permission from their relevant compliance departments to release their presentations. On rare occasions compliance may not allow presentations to be distributed.

Will breakfast, lunch and refreshment be provided?

Yes. As with all of our events the Center for Financial Professionals will be providing brilliant coffee, breakfast, lunch, refreshments, and smaller bites during the networking breaks.

Will there be opportunities to network with other attendees?

There are ample opportunities for networking and interaction throughout the Summit, such as

  • Breakfast, lunch and refreshment breaks
  • Cocktail reception at the end of the day (Subject to confirmation)
  • Q&A, panel discussions and audience participation technology available through the Risk Insights App

I have several colleagues that would like to attend, is there a group discount?

Certainly! We are pleased to offer you a 50% discount on the third registration or provide a fifth registration for free. If you would like to register more than five colleagues please contact us on +44 (0) 20 7164 6582 Please note:

  • Registrations must be made at the same time
  • Registrations must come from the organisation
  • The lowest registration will be discounted

Are there opportunities to share my thought-leadership at the New Generation Operational Risk Europe Summit?

Yes there are plenty of opportunities for the Center for Financial Professionals to share thought-leadership to the attendees of New Generation Operational Risk Europe Summit and our wider risk professionals community. At the event We can distribute your material to the attendees, offer you an exhibition booth, and provide speaking opportunities so that you may enjoy a more prominent presence at the Summit. Visit the Sponsor tab for further information or contact sales@cefpro.com / +44 (0) 207 164 6582. Risk Insights Feature your content on our Risk Insights website and supporting Risk Insights monthly newsletter. For further information please download our media pack here.

Are media partnerships available for the New Generation Operational Risk Europe Summit?

Yes. As part of a media partnership we can offer a variety of options to increase the branding and awareness of your association, company, certificate, publication or media. We are flexible with what we can offer however we usually:

  • Provide a discounted rate to attend
  • Place your logo and profile on the Summit website
  • Place your logo on the Summit brochure
  • Place your logo on promotional content where applicable
  • Distribute your media/marketing at the Summit
  • Promote through social media channels

To discuss this further please contact jesse.hopkins@cefpro.com or call +44 (0) 20 7164 6582.

Pre-Agenda Registration Rate

Should you have any questions regarding registering, please contact the Center for Financial Professionals on +44 (0)20 7164 6582, or email shannon.mason@cefpro.com. *All rates are subject to UK VAT.

Save money, register together: The current rate allows every third colleague to come along for half price or a fifth colleague to attend for free!


Pre-Agenda Rate
 New Generation Operational Risk: Europe £799 
Save hundreds, available only until the event goes live.

Other ways to register…

1. Save time – Register by email

Simply email us your e-signature – and we will do the rest for you!

2. Contact Us Directly

3. Download the PDF Registration Form

Keep Updated


Interested in Operational Risk Management but not ready to register? Click here to keep updated.

2018 Knowledge Partner’s

Wolters Kluwer New Logo

2018 Co-Sponsor’s

2018 Exhibitor’s

2018 was endorsed by:

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