6th Annual New Generation Operational Risk

Exploring the evolving role and scope of operational risk management in today’s dynamic landscape

6th Annual New Generation Operational Risk: Europe 2020

 London, Tower Guoman Hotel | March 2020, dates tbc

If you’re interested in speaking at the 2020 event, please contact alice.kelly@cefpro.com












Emerging risks driven by Innovation: The operational risk journey

Took place on February 24 @ 11am GMT

Review innovation themes from 2018 – 2019 and emerging risk themes from three different perspectives with Deutsche Bank, Wolters Kluwer, Santander and Raiffeisen Bank.

Register for your copy of the recording here.

Global Survey Report: Emerging issues in Third Party Cyber Risk

Assessing and managing cyber risk of third parties and vendors has never been more critical. Breaches and security incidents affecting third party vendors continue to dominate the news, leading global regulators to adopt new requirements and closely examine third party cybersecurity programs. The survey is now closed, request your copy of the final report here.

These articles feed from our much larger Risk Insights section of our website which provides you with thought-leadership, white papers, articles and more across risk and regulation. Subscribe to Risk Insights Newsletter here for monthly updates on the latest insights.

9th October 2019

How will technology impact operational risk management?

20th September 2019

Operational risk: Impact of innovation and using risk appetite beyond regulatory compliance

28th May 2019

Operational risk control framework: Technology and regulatory requirements

18th February 2019

Risk Webinar: Emerging risks driven by Innovation: The operational risk journey

18th February 2019

Third-party risk: Chasing maturity in a dynamic landscape

24th January 2019

Reviewing the impact of PSD2/open banking on the industry and future trends on the horizon

By Laura David, Head of Operational Risk Controlling, Raiffeisen Bank
24th January 2019

Sustainable operational risk management

By Beate Born, Executive Director, Risk Management, UBS.
23rd January 2019

Reviewing the shifting landscape of fraud risk and the role of technology / cyber risk in fraud

By Vinaya Parvate, Global Head Fraud Risk Oversight for Institutional Clients, Citi
2nd January 2019

Reputational risk, risk culture and increasing overall efficiency

18th December 2018

Ensuring robust controls testing, monitoring infrastructure and aligning frameworks

By Sean Miles, Head of Operational Risk, Santander Services.
12th December 2018

Global Survey Report: Current state on conduct risk management

11th December 2018

Exploring the evolving role and scope of operational risk management in today’s dynamic landscape

By Shannon Harris, Senior Research Executive, Center for Financial Professionals
11th December 2018

Exploring the risks and responses associated with financial technology using public examples from Deutsche Bank

By Lewis Cox, Head of FinTech Risk, Deutsche Bank.
11th December 2018

Center for Financial Professionals announces new FinTech Research and Advisory Board

Senior practitioners across the financial services industry join FinTech Advisory Board for the Global FinTech 250 Report set to be released at the X-Tech 2019 Convention […]
4th December 2018

Role of external content in operational risk assessments

13th November 2018

Operational risk insights from Director, Operational Risk Management at Mizuho

9th November 2018

Global report: Third-party cyber risk for financial services: Blind spots, emerging issues and best practices

4th June 2018

What operational risk keeps you up at night?

30th April 2018

Insight from Global Head of Operational Risk at HSBC

30th April 2018

Post-panel discussion: Reviewing the cyber risk landscape

5th March 2018

Fixing operational risk capital: Five challenges for modelling operational risk

By Michael Grimwade, Head of Operational Risk Management, International, MUFG Securities.
9th February 2018

Linking business objectives & strategy to Risk for better operational risk management

By Richard Pike, CEO, Governor Software.
31st January 2018

Regulatory compliance management

By Brian Gregory, VP Market Manager, Non-Financial Risk/GRC, EMEA, Wolters Kluwer. 
24th January 2018

Basel III gives operational risk management a new lease of life

By Mark Russell, OpRisk Expert, PRA supervisory/BoE Policy, (Interim Consultant), Pragmatic Assignments.
22nd January 2018

Healthy risk appetite framework: Key considerations

By Nick Mayer, Director, Compliance and Operational Risk Control and Pam McDonagh, Global Head of Operational Risk Framework from UBS.
17th January 2018

Operational Risk: Emerging challenges and sound practice

By Jimi Hinchliffe, England & Wales Chapter Chair, IOR.
17th January 2018

What does the future look like for operational risk professionals?

By George Clark, Elena Pykhova and Denis Lyons -Senior OpRisk Professionals from the Institute of Operational Risk. 
17th January 2018

Operational risk – Getting the fundamentals right

By Elena Pykhova, Denis Lyons and George Clark -Senior OpRisk Professionals from the Institute of Operational Risk. 
16th January 2018

Organising the operational risk function to build accountability in the firm

By Cathy Hampson, IOR Fellow, Institute of Operational Risk.
10th January 2018

Can the operational risk ‘umbrella function’ provide more value to financial services?

By Mark Cooke, Global Head of Operational Risk, HSBC.

2019 Knowledge Partners:

BCS Consulting

At BCS Consulting we only work with clients across financial services. Our portfolio includes a varied range of multinational and UK banks, smaller banks, asset managers, insurance firms and payment and card companies. Across our 160+ strong team of permanent consultants, we have deep domain knowledge in Capital Markets, Retail and Corporate Banking, Risk and Finance. For more information about us, our work and our thinking, please visit www.bcsconsulting.com.


BitSight Technologies is transforming how companies manage information security risk with objective, evidence-based security ratings. The company’s Security Rating Platform continuously analyzes vast amounts of external data on security behaviors in order to help organizations manage third party risk, benchmark performance, and assess and negotiate cyber insurance premiums.

Wolters Kluwer

You can count on Wolters Kluwer as your trusted partner to manage operational risk. We deliver proven solutions to streamline your risk management and compliance programs. Our solutions are available as standalone tools, or as an integral part of your holistic governance, risk, and compliance system.
Visit www.wolterskluwerfs.com to learn how we can help you with:

Operational Risk Management
Regulatory Change Management
Compliance Risk Management
Model Risk Management

Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. Wolters Kluwer reported 2017 annual revenues of €4.4 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide.

2019 Co-Sponsors:


EUC+ reduces your operational risk by scanning and securing all business-critical spreadsheets to save time, money and protect your reputation. It gives visibility and control over all spreadsheets and provides a reliable and accurate audit of all version changes. It also allows you to compare every spreadsheet within your inventory to allow for correlation and elimination.

Where other tools just register, categorise and log spreadsheets, EUC+ also scans and secures. This allows irregular data to be removed or corrected and prevents further opportunities for tampering, mistakes or cross-contamination. In business terms, it leaves you with increased visibility and control over your own information and an accurate and impenetrable log for compliance purposes. EUC+ is an efficient, simple-to-use and customisable cloud-based application that will save you time and money.


OneTrust is the global leader in privacy management and marketing compliance software. More than 1,500 customers, including 200 of the Global 2,000, use OneTrust to comply with data privacy regulations across sectors and jurisdictions, including the EU GDPR, ePrivacy (Cookie Law) and the California Consumer Privacy Act. The software, available in 50+ languages, is backed by over 20 awarded patents and can be deployed in an EU cloud or on-premise. The comprehensive platform is based on a combination of intelligent scanning, regulator guidance-based questionnaires, automated workflows and developer plugins used together to automatically generate the record keeping required for an organisation to demonstrate compliance to regulators and auditors.

Sionic Advisors

Sionic Advisors will be sponsoring the upcoming 5th Annual New Generation Operational Risk: Europe Summit in London, 12-13 March.

2019 Exhibitors:


ClusterSeven is a global provider of strategic Spreadsheet Management software. Our market-leading suite of products provide a governance platform for a firm’s spreadsheets, user-built databases and modelling tools. The ClusterSeven suite provides transparency around spreadsheet activity, enables the capture of an inventory of spreadsheets as well as facilitates a full audit trail of changes to the key spreadsheets and databases in the inventory. The suite provides businesses and their control functions full confidence in the integrity of their firm’s spreadsheet data, while also offering substantial savings on the time and resources used to check data processes and accuracy.


DataRails is a spreadsheet management solution for financial organizations. Our technology delivers full control, data integrity and compliance, while driving business productivity and efficiency.


ICE is an internal control and compliance solution. It helps to ensure and demonstrate the design & operational effectiveness of the internal control and compliance environment. It does this by focussing on 3 key areas: –

– Document what should happen
– Monitor what is happening
– Audit what did happen

ICE supports and facilitates the activities of all three lines of defence, providing a truly integrated control & compliance solution across the entire organisation.

Monte Carlo Plus

Complexity is inherent in operational risk. But that does not mean robust analysis of operational risk needs to be complicated. A different approach to risk was required to “translate” firms’ existing information into tractable analytics. So was born Monte Carlo Plus (MC+) to provide rapidly-deployable but sophisticated analysis of operational risks for any size of firm.

By providing an easy-to-use methodology and platform for operational risk, MC+ offers financial firms a rapid method to estimate capital requirements for operational risk for ICAAP Pillar 2A and stress testing for Pillar 2B using firms’ subject-matter-expert judgment and minimal data points. Even new risk classes such as cyber risk can be handled in analytically meaningful ways, enabling firms to judge whether insurance tranches and premiums represent value for money, so MC+ pays for itself.

Also, it is tried and tested: UK financial firms have used MC+ at all stages of the supervisory process including SREP. And, because firms can undertake sophisticated risk-based analysis simply but with a tiny learning curve, capital requirements for operational risk can be calculated in hours, not weeks – a cost-efficient solution that moves firms to the next level of operational risk analysis and usability.


Protecht is more than a software company, we guide you through your risk management journey.

The Protecht Group is a leader in Enterprise Risk Management Software and Services that enables organisations to achieve their strategic objectives through efficient, effective and agile Risk Management. Since 1999, we have delivered training, advisory and software solutions that intensify the Risk Management focus and discipline of corporations and government departments alike.

Protecht.ERM™, Protecht’s flagship product, has been deployed in a SaaS model since development commenced in 2002 and remains ahead of the curve on innovation and functionality.

Used by government agencies, regulators, commercial and not-for-profit organisations of all sizes and risk maturity, Protecht.ERM™ allows companies to seamlessly integrate risk management into their day-to-day activities and gain operating efficiencies through its flexible web-based forms, workflow engine and highly adaptable reports and dashboards.


2019 Endorsements:

ORIC International

Founded in 2005, ORIC International is the leading operational risk consortium for the global (re)insurance and asset management sector. It is a not-for-profit organisation that facilitates the anonymised and confidential exchange of operational risk intelligence between member firms, providing a diverse, high quality pool of quantitative and qualitative information on relevant operational risk exposures. ORIC International provides industry benchmarks, undertakes leading-edge research, sets trusted standards for operational risk and provides a forum for members to exchange ideas and best practices. It has over 40 members with accelerating growth globally.


1. ORX is the world’s leading financial services operational risk association. Founded in 2002 with the aim of enhancing operational risk management, it is based on a culture of open collaboration. ORX offers a unique dataset of high-quality operational risk data, dedicated services focussing on scenarios and public loss events and an extensive programme of risk management and measurement research. ORX also have a developing range of practice benchmarks and a global events programme. ORX brings together over a thousand operational risk professionals to share their knowledge, expertise and experience of the financial services industry. ORX is a not-for-profit industry association, incorporated in Geneva, Switzerland, owned and managed by its members. There are currently 97 members institutions from more than 20 countries. For more information, please visit: https://managingrisktogether.orx.org/about

The Institute of Operational Risk

The Institute of Operational Risk is supporting the upcoming New Generation Operational Risk: Europe Summit.


Can your organisation contribute at our New Generation Operational Risk Summit 2019? Please contact the Center for Financial Professionals today to discuss how we can deliver your thought-leadership at the event, help you generate leads, and provide you with unique networking and branding opportunities. Contact sales@cfp-events.com or call us on +44 (0)20 7164 6582 where a member of the team will be happy to tailor the right package for you.

How can your organization benefit from a CeFPro partnership?

2019 Media Partners


The Tower Hotel – Guoman
St Katherine’s Way


The nearest tube line is Tower Hill via the Circle or District Line.


We have secured a preferential rate of £179 per night inc of VAT & Breakfast for the nights of 9th to 11th March 2020. If you wish to book please use the below information:

Quote: CFPN100320

Call: +44 (0) 207 523 5063

Frequently asked questions

Can I present at the New Generation Operational Risk Europe Summit?

Yes, the Center for Financial Professionals are happy to discuss speaking opportunities at the New Generation Operational Risk Europe Summit. For further information on this please contact alice.kelly@cefpro.com or call us on +44 (0) 20 7164 6582.

Are there any rules on the dress code?

Business attire is requested. The Summit is a formal opportunity to network with like-minded professionals and to gain knowledge from the industry’s finest risk management experts.

What is the cost and what is included in the registration fee?

We offer incentives for ‘early bird’ registrants of the Summit, as outlined on our pricing structure. Registration includes breakfast, refreshment breaks, lunches, the cocktail reception at the end of the day, full access to the sessions and exhibition area. Presentations from sessions are also available, subject to speaker approval.

Where can I find the Summit documentation and speaker presentations?

All registered attendees will receive an email with access to documentation and speaker presentations after the Summit* We will work with our presenters to include as many presentations as possible on our Risk Insights App during the Summit. *Please note that our speakers often have to gain permission from their relevant compliance departments to release their presentations. On rare occasions compliance may not allow presentations to be distributed.

Will breakfast, lunch and refreshment be provided?

Yes. As with all of our events the Center for Financial Professionals will be providing brilliant coffee, breakfast, lunch, refreshments, and smaller bites during the networking breaks.

Will there be opportunities to network with other attendees?

There are ample opportunities for networking and interaction throughout the Summit, such as

  • Breakfast, lunch and refreshment breaks
  • Cocktail reception at the end of the day (Subject to confirmation)
  • Q&A, panel discussions and audience participation technology available through the Risk Insights App

I have several colleagues that would like to attend, is there a group discount?

Certainly! We are pleased to offer you a 50% discount on the third registration or provide a fifth registration for free. If you would like to register more than five colleagues please contact us on +44 (0) 20 7164 6582 Please note:

  • Registrations must be made at the same time
  • Registrations must come from the organisation
  • The lowest registration will be discounted

Are there opportunities to share my thought-leadership at the New Generation Operational Risk Europe Summit?

Yes there are plenty of opportunities for the Center for Financial Professionals to share thought-leadership to the attendees of New Generation Operational Risk Europe Summit and our wider risk professionals community. At the event We can distribute your material to the attendees, offer you an exhibition booth, and provide speaking opportunities so that you may enjoy a more prominent presence at the Summit. Visit the Sponsor tab for further information or contact sales@cefpro.com / +44 (0) 207 164 6582. Risk Insights Feature your content on our Risk Insights website and supporting Risk Insights monthly newsletter. For further information please download our media pack here.

Are media partnerships available for the New Generation Operational Risk Europe Summit?

Yes. As part of a media partnership we can offer a variety of options to increase the branding and awareness of your association, company, certificate, publication or media. We are flexible with what we can offer however we usually:

  • Provide a discounted rate to attend
  • Place your logo and profile on the Summit website
  • Place your logo on the Summit brochure
  • Place your logo on promotional content where applicable
  • Distribute your media/marketing at the Summit
  • Promote through social media channels

To discuss this further please contact jesse.hopkins@cefpro.com or call +44 (0) 20 7164 6582.

You’ll gain valuable insights and learnings from industry experts

Hear current insights from leading industry experts from panel discussions, presentations, Q&A opportunities, case studies plus more…

Benchmarking: keep up-to-date with the latest challenges / changes within the industry

Stay in the know and stay successful – you won’t fall behind on groundbreaking industry news

Excellent registration rates

Register early for preferential rates

Multiple networking opportunities

Refreshments breaks, Q&A with presenters, drinks reception and more


Pre-Agenda Rate

Representing a financial institution (E.g. Bank, Insurance company, Asset Manager, Regulator)


Until agenda is announced

Representing an information/service provider (E.g. Consultant, Vendor, Executive Search Firm, Law Firm)


Until agenda is announced

*All rates are subject to UK VAT.

Should you have any questions regarding registering, please contact the Center for Financial Professionals on +44 (0)20 7164 6582, or email amy.greene@cefpro.com

Save money, register together: The current rate allows every third colleague to come along for half price or a fifth colleague to attend for free!

Other ways to register…

1. Save time – Register by email

Simply email us your e-signature – and we will do the rest for you!

2. Contact Us Directly

3. Download the PDF Registration Form


2019 Knowledge Partners:

2019 Co-Sponsors:

2019 Exhibitors: 

2019 Endorsements: 

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