New Generation Operational Risk: Europe


The evolution of operational risk including resilience, cyber and future trends

£799 Pre-Agenda Rate
Contact us: +44 (0) 0207 164 6582
Bring the team: 3rd colleague half price or 5th Colleague FREE
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New Generation Operational Risk Europe

TBC 2021 | London


Bank of England
case study

Creating a holistic view
of non-financial risk

Incorporating climate change scenarios into planning and frameworks

Implementing a risk culture to drive a positive conduct agenda


Increasing resilience and governance on outsourced activity

Reviewing increased vulnerabilities including fraud and AML risks

Integration of risk management into decision making


Exploring evolving threats and effective response planning

Use cases for AI and machine learning in operational risk

Understanding security and risks associated with cloud

Keep Updated
Jenny Birdi

Dr. Jenny J Birdi
Head of Operational Risk & Risk Strategy, UK

Sophie Dupre-Echeverria

Sophie Dupre-Echeverria
Chief Risk Officer
Gulf International Bank

Sam Lee

Sam Lee
Head of Operational Risk

Tony CHidwick

Tony Chidwick
MD, Head of Operational Risk, BX

Leslie Perry Coombs

Leslie Perry Coombs
IB C&ORC Head of Conduct Risk Framework

Sucharita Banerjeelodha

Sucharita Banerjee Lodha
AD Operational Risk, Enterprise Risk Management


Angela Johnson
Head of Risk across New Technology and Technology Change
Lloyds Banking Group

Emma Mansfield

Emma Mansfield
Head of Operational Resilience
Bank of Ireland

hear from last years attendees


Please contact the Center for Financial Professionals today to discuss how we can deliver your thought-leadership at the event, help you generate leads, and provide you with unique networking and branding opportunities. For more information on what we can offer, please contact or call us on +44 (0) 207 164 6582 where a member of the team will be happy to tailor the right package for you.

Why attend


Key highlights include
panel discussions

Panel Discussions

Interactive panel discussions are designed to include attendees by running a live Q&A throughout the session.



Hear industry experts provide insights on range of operational risk issues, challenges and opportunities


Networking Breaks

Networking opportunities including breakfast, lunch and refreshment breaks on both days, access to all streams and sessions plus gala drinks reception to close the first day.

meet the speakers

Meet The Speakers

Continue discussions beyond the auditorium and interact with speakers and attendees after their session.

hear from last years attendees

For further information please call us on +44 (0)207 164 6582 or email

Latest videos & resources

Impact of innovation and using risk appetite beyond regulatory compliance

At the the New Generation Operational Risk Europe Summit in 2019, we interviewed Simon Cartlidge, Head of Risk (LGIM Retail & DC), Legal & General.

Risk Webinar: Emerging risks driven by Innovation: The operational risk journey

Webinar led by Deutsche Bank, Raiffeisen Bank, Santander and Wolters Kluwer

How will technology impact operational risk management?

Insights from Santander, EBRD, SAGA Services, UBL UK and UBS from the 2019 Summit

16th November 2020
Soren Agergaard Andersen, CRO, Nordea Asset Management.

Developing and promoting risk culture agendas and aligning conduct

11th November 2020
Laura Simmonds Supply Chain Risk Thought Leader Former IHG (InterContinental Hotels Group)

Understanding the importance to developing an ethical supply chain and the impact of failure on reputation & brand

The views and opinions expressed in this article are those of the thought leader and not those of CeFPro. By Laura Simmonds, Supply Chain Risk Thought […]
3rd June 2020

Remote work as an effective tool to manage an organization

2nd June 2020

Understanding how technology is changing approaches to credit risk

2nd June 2020
Securing Third-Party Risk During Covid-19

Securing Third-Party Risk During COVID-19

3rd April 2020
Charles Forde

Building strategies for quick change management amongst global political uncertainty

By Charles Forde, Group Head of Operational Risk, AIB
knowledge partner

BCS Consulting

At BCS Consulting we only work with clients across financial services. Our portfolio includes a varied range of multinational and UK banks, smaller banks, asset managers, insurance firms and payment and card companies. Across our 170+ strong team of permanent consultants, we have deep domain knowledge in Capital Markets, Retail and Corporate Banking, Risk and Finance. For more information about us, our work and our thinking, please visit


OneTrust Vendorpedia™ is the largest and most widely used technology platform to operationalize third party risk, security, and privacy management. More than 5,000 customers of all sizes use OneTrust, which is powered by 75 awarded patents, to offer the most depth and breadth of any third party risk, security, and privacy solution in the market. OneTrust Vendorpedia is purpose-built software designed to help organizations manage vendor relationships with confidence and integrates seamlessly with the entire OneTrust platform, including – OneTrust Privacy, OneTrust GRC, OneTrust DataGuidance™, and OneTrust PreferenceChoice™.

To learn more, visit or connect on LinkedIn, Twitter and Facebook.

Wolters Kluwer

Wolters Kluwer (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. Wolters Kluwer reported 2018 annual revenues of €4.3 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide.

Members of our Governance, Risk and Compliance team will join you at New Generation Operational Risk this year.

Whether managing risk or complying with regulatory requirements and change, — our team works with more than 15,000 customers worldwide to help them successfully mitigate risk, navigate regulatory complexity and manage data to support critical decisions. In doing so, you spend more time focused on your customers and business’ performance.

Associate sponsors


BitSight are associate sponsors at New Generation Operational Risk: Europe

DVV Solutions

DVV Solutions are associate sponsors at New Generation Operational Risk: Europe


ProcessUnity’s cloud-based solutions help organizations of all sizes automate their risk and compliance programs. Our highly configurable, easy-to-use tools significantly reduce manual administrative tasks, allowing customers to spend more time on strategic risk mitigation. As a software-as-a-service technology, ProcessUnity deploys quickly with minimal effort from customers and their IT resources. The inherent efficiency our technology delivers faster, better results, and the ability to scale governance, risk, and compliance programs over time. ProcessUnity’s suite of applications includes Third-Party Risk Management, Policy and Procedure Management, Enterprise Risk Management, Regulatory Compliance Management, Product and Service Offer Management, and more. Learn more at


The Shared Assessments Program is a global membership organization dedicated to developing the best practices, education and tools to drive Third Party Risk Assurance.

Setting the standard in Third Party Risk Management since 2005, Shared Assessments has built a membership ecosystem of cross-industry organizations from outsourcers to vendors to regulators to technology providers. This diverse perspective produces a collective intelligence that is the foundation of Thought Leadership in various forms:

• Education and professional development through the Certified Third Party Risk Professional (CTPRP) and the Certified Third Party Risk Assessor (CTPRA) Certifications
• A suite of best practice third party risk management tools
• Collaboration through working committees and in-person meetings
• White papers, studies and presentations

To receive more information about Shared Assessments initiatives or to join Shared Assessments peer group projects, please contact


Xactium is a cloud based GRC software provider that helps Risk Managers to transform the way that organisations value and manage their operational risk. As the central risk platform used by the FCA to supervise the market, it has also been adopted by a wide range of financial service organisations including Direct Line Group, Secure Trust Bank, Post Office Money and Leeds Building Society to name a few.

Xactium utilises embedded AI, 3D visualisation and automation to dramatically improve efficiency within the Risk Management process while also providing innovative analytics and powerful reporting tools, allowing for improved insights while enabling senior managers to priorities resources effectively. Overall the Xactium solution releases more time and resources for the risk team to help promote best practice and demonstrate the value of risk across the organisation.



Mazars is an internationally integrated partnership, specialising in audit, accountancy, advisory, tax and legal services. Operating in 91 countries and territories around the world, we draw on the expertise of 40,400 professionals – 24,400 in the Mazars integrated partnership and 16,000 via the Mazars North America Alliance – to assist clients of all sizes at every stage in their development. In the UK, Mazars has approximately 130 partners and over 2,250 employees, and is ranked one of the top 10 firms nationally.

Monte Carlo Plus

Complexity is inherent in operational risk. But that does not mean robust analysis of operational risk needs to be complicated. A different approach to risk was required to “translate” firms’ existing information into tractable analytics. So was born Monte Carlo Plus (mc+) to provide rapidly-deployable but sophisticated analysis of operational risks for any size of firm.

By providing an easy-to-use methodology and platform for operational risk, mc+ offers financial firms a rapid method to estimate operational risk capital requirements for ICAAP Pillar 2A and stress testing for Pillar 2B using firms’ subject-matter-expert judgment and minimal data points. Even new risk classes, such as cyber risks can be handled in analytically meaningful ways, enabling firms to judge whether insurance tranches and premiums represent value for money, so mc+ pays for itself.

Also, it is tried and tested: UK financial firms have used mc+ at all stages of the supervisory process including SREP. And, because firms can undertake sophisticated risk-based analysis simply but with a tiny learning curve, capital requirements for operational risk, including sensitivity analysis, can be calculated in a few hours, not months – a cost-efficient solution that moves firms to the next level of operational risk analysis and usability.

SAI Global

SAI Global helps risk and compliance professionals effectively navigate risk by addressing it from every perspective. Our integrated risk management platform and modern ethics and compliance learning content are designed to help your organization effectively manage risk so you can grow your business while protecting your most valuable assets – your brand and reputation. Our software addresses the following key risk areas; Operational Risk, Internal Control, Internal Audit, Regulatory Compliance, Digital Risk & Cybersecurity, Business Continuity, Vendor Risk, Policy Management and much more. Our ethics & compliance online training content covers key topics like, code of conduct, data privacy, anti-bribery, competition law and conflicts of interest. It is available in over 50 languages and can be easily customised to match your brand and terminology.

The Protecht Group

20 years redefining the way the world thinks about risk.

Protecht helps organisations through deep understanding, monitoring and management of risk. We provide the complete risk solution—comprised of world-class enterprise risk management, compliance, training and advisory services—to government organisations, key regulators and businesses of all sizes across the world.
With 20+ years at the forefront of risk and compliance solutions, millions of incidents managed across thousands of individual risks, and over 25 thousand people attending our training courses to date, we’re one of the most respected and influential voices in risk.


Dynamically manage all your risks in a single platform, including: Risks, Compliance, Health and Safety, Internal Audit, Incidents and KRIs. Protecht.ERM helps risk managers focus on the right things. It automates the manual and time-consuming processes of managing the collection and analysis of risk information across your organisation.

The implementation of Protecht.ERM is completely scalable, assisted by easily deployable best-practice templates for risk assessment, incident reporting and auditing. Alternatively, you can create your own data capture forms, workflows, dashboards and reports—without IT or coding skills. The tool was designed by risk managers for all kinds of users and is configurable to your business processes.

Scalable and accessible from wherever you are, Protecht.ERM is suitable for any organisation, regardless of size, industry or risk maturity stage.




Please contact the Center for Financial Professionals today to discuss how we can deliver your thought-leadership at the event, help you generate leads, and provide you with unique networking and branding opportunities. For more information on what we can offer, please contact or call us on +44 (0)20 7164 6582 where a member of the team will be happy to tailor the right package for you.




ORX is the largest operational risk association in the financial sector and for nearly two decades has been an ever-expanding global community that brings together thousands of operational risk professionals to share knowledge, expertise and experience.

ORX’s services include a range of solutions focused on effective management and measurement of operational and non-financial risk. As well as enabling the secure and anonymous exchange of loss data between financial organisations, their services also include ORX News, a platform that collates publicly-reported loss events from around the globe, an extensive research programme, and many global networking events.

ORX not only supports individual organisations to assess their vulnerability to losses, but also to shape industry-wide development of best practice. ORX is owned and managed by over 100 financial firms from all over the world. As a not-for-profit organisation, ORX invests all income back into providing high-quality benefits for operational and non-financial risk professionals. This ultimately helps develop the discipline.

Venue & accommodation

The Tower Hotel – Guoman, St Katharine’s Way, London, E1W 1LD

the tower hotel


To book your accommodation at The Tower Hotel please use the below information:

Call: +44 (0) 207 523 5063

Can I present at the New Generation Operational Risk Europe Summit?

Yes, the Center for Financial Professionals are happy to discuss speaking opportunities at the New Generation Operational Risk Europe Summit. For further information on this please contact or call us on +44 (0) 20 7164 6582.

Are there any rules on the dress code?

Business attire is requested. The Forum is a formal opportunity to network with like-minded professionals and to gain knowledge from the industry’s finest risk management experts.

What is the cost and what is included in the registration fee?

We offer incentives for ‘early bird’ registrants of the Forum, as outlined on our pricing structure. Registration includes breakfast, refreshment breaks, lunches, the cocktail reception at the end of the day, full access to the sessions and exhibition area. Presentations from sessions are also available, subject to speaker approval.

Where can I find the Summit documentation and speaker presentations?

All registered attendees will receive an email with access to documentation and speaker presentations after the Summit* We will work with our presenters to include as many presentations as possible on our Risk Insights App during the Summit. *Please note that our speakers often have to gain permission from their relevant compliance departments to release their presentations. On rare occasions compliance may not allow presentations to be distributed.

Will breakfast, lunch and refreshment be provided?

Yes. As with all of our events the Center for Financial Professionals will be providing brilliant coffee, breakfast, lunch, refreshments, and smaller bites during the networking breaks.

Will there be opportunities to network with other attendees?

There are ample opportunities for networking and interaction throughout the Forum, such as

  • Breakfast, lunch and refreshment breaks
  • Cocktail reception at the end of the day (Subject to confirmation)
  • Q&A, panel discussions and audience participation technology available through the Risk Insights App
I have several colleagues that would like to attend, is there a group discount?

Certainly! We are pleased to offer you a 50% discount on the third registration or provide a fifth registration for free. If you would like to register more than five colleagues please contact us on +44 (0)20 7164 6582. Please note:

  • Registrations must be made at the same time
  • Registrations must come from the organisation
  • The lowest registration will be discounted
Are there opportunities to share my thought-leadership at the New Generation Operational Risk Europe Summit?

Yes there are plenty of opportunities for the Center for Financial Professionals to share thought-leadership to the attendees of New Generation Operational Risk Europe Summit and our wider risk professionals community. At the event We can distribute your material to the attendees, offer you an exhibition booth, and provide speaking opportunities so that you may enjoy a more prominent presence at the Summit. Visit the Sponsor tab for further information or contact / +44 (0) 207 164 6582. Risk Insights Feature your content on our Risk Insights website and supporting Risk Insights monthly newsletter. For further information please download our media pack here.

Are media partnerships available for the New Generation Operational Risk Europe Summit?

Yes. As part of a media partnership we can offer a variety of options to increase the branding and awareness of your association, company, certificate, publication or media. We are flexible with what we can offer however we usually:

  • Provide a discounted rate to attend
  • Place your logo and profile on the Summit website
  • Place your logo on the Summit brochure
  • Place your logo on promotional content where applicable
  • Distribute your media/marketing at the Summit
  • Promote through social media channels

To discuss this further please contact or call +44 (0)20 7164 6582

Registration Rates
Representing a financial institution or government body – (E.g. Bank, Insurance company, Asset Manager, Regulator)




*All rates subject to CeFPro’s terms and conditions and UK VAT, currently at 20 per cent

Representing an Information/Service Provider (Eg: Consultant, Vendor, Executive Search Firm, Law Firm)



*All rates subject to CeFPro’s terms and conditions and UK VAT, currently at 20 per cent

Register here
Group bookings

Group rates are available for 3 or more attendees from the same organisation, when registering at the same time. The current rate allows:
Every third colleague to come along for half price
A fifth colleague to attend for free!

Other ways to register

Simply email us with your e-signature we will do the rest for you!

We only need your:
Full name
Job title
Company & address
Contact number



Call us on +44 (0) 20 7164 6582 or +1 888 677 7007


PLEASE NOTE: To qualify for the preferential ‘early bird’ rates, registration must be received by the close of the ‘early bird’ working day, and payment can be made at the time of registering, or up to a week after registration is made an invoice sent. CeFPro reserves the right to increase rates should payment be delayed significantly. For Group Rates to be valid, the whole group must register at the same time, though names can be changed at any time up to the event at no additional cost. Should a delegate register at a rate that is inaccurate, CeFPro reserves the right to issue an additional invoice for the outstanding amount.

knowledge partner
OneTrust Vendorpedia
Associate sponsors
DVV Solutions
SAI Global

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