4th Annual New Generation Operational Risk

Embedding operational risk as a value adding decision making tool and utilising approaches for measurement and management of the risks

Bring the team: 3rd colleague half price When two colleagues register at the same time

4th Annual

New Generation Operational Risk: Europe 2018

Embedding operational risk as a value adding decision making tool and utilising approaches for measurement and management of the risks Taking Place 13-14 March 2018, at The Tower – A Guoman Hotel, St Katherine’s Way, London.

 Key Highlights of 2018

Delve in deeper and take a look at our Pre-Event and Post-Event Masterclasses Places are selling out fast! 

KEYNOTE REGULATORY ADDRESS

An FCA perspective on operational risk

KEYNOTE DISCUSSIONS

The Future of Risk Management

Embedding operational risk management as part of the decision making process

Regulatory Change

Managing the volume of upcoming regulatory requirements and ensuring compliance whilst demonstrating value

Aligning Departments

Aligning departments and functions for a holistic view of operational risk

GDPR

GDPR implementation: Managing system and process changes for timely and effective compliance

Cyber

Reviewing the cyber risk landscape and effective management of internal and external risks to ensure a secure environment

RISK MANAGEMENT

Risk Appetite

Developing an effective and measurable operational risk appetite that aligns with business strategy

Three Lines of Defence

Defining roles and responsibilities to increase effectiveness and accountability

Control, Monitoring and Testing

Establishing effective control, monitoring and testing frameworks to increase process efficiency

Conduct Risk

Understanding where conduct risk sits and educating staff to mitigate the risk

Operational Risk Events

Assessing lessons learnt from key operational risk events over last 12 months

RISK MEASUREMENT

Operational Risk Capital Regime

Fixing op risk capital

Stress Testing

Using stress testing as a tool to identify and manage operational risk losses

Vendor and Third Party Risk

Demonstrating effective measurement of third party risk management controls and frameworks to increase defence and security

Scenario Analysis

Constructing meaningful operational risk scenarios to understand risks and make informed decisions

Emerging Risks

Implementing effective frameworks to better foresee, measure and mitigate emerging risks: Prudential’s approach

 Hear From Over 30 Senior Operational Risk Professionals, Including:

Paul Dyer

Paul Dyer Headshot copy

Head of Operational Risk, Compliance and Risk Review

Financial Conduct Authority

Mark Cooke

Mark Cooke Headshot

Global Head of Operational Risk

HSBC

Paul Berry

Paul Berry Headshot

Chief Risk Officer

Mizuho International

Lav Bernfest

Lav Bernfest Headshot

Head of Group Operational Risk

Erste Group

Anthony Brown

Anthony Brown Headshot copy

Director, Group Risk

Prudential

Pam McDonagh

Pam McDonagh Headshot

Global Head of Operational Risk Framework

UBS

Dimitris Bartzilas

Dimitris Bartzilas Headshot

Global Head of Operational Risk Capital & Modelling

Credit Suisse

Marike Dokter

Marike Dokter Headshot

Director Internal Audit

Barclays

Mark Jesurasa

Mark Jesurasa Headshot

Head of Operational Risk APAC and ME and Global Enterprise Risk

Columbia Threadneedle Investments

Operational Risk Masterclasses

Operational Risk – Getting the Fundamentals Right 12 March 2018

Join this interactive one day Masterclass – Operational Risk – Getting the Fundamentals Right – brought to you by the Center for Financial Professionals, and hear insights from leading industry experts from the Institute of Operational Risk (IOR). In this Masterclass, you will hear from experienced practitioners, SMEs and former regulators on how to get the most value from operational risk management by focusing on what’s important and by doing it right.

Sourcing the Best Ingredients to Meet the Needs of a Healthy Risk Appetite Framework 15 March 2018

Hear from and network with Pam McDonagh, Global Head of the Operational Risk Framework at UBS, who will be leading the masterclass supported by colleague Nick Mayer, responsible for OR Implementation and Conduct Risk MI. This Masterclass seeks to share ideas and discuss the most effective ways to ensure clear guidance steps are articulated in an accessible way which accommodate the variable characteristics of different business lines in their implementation of a standardised Risk Appetite Framework.

Extend your knowledge and attend the Pre-Event Masterclass…

Operational Risk – Getting the Fundamentals Right

Taking place 12 March, 2018

Join this interactive one day Masterclass – Operational Risk – Getting the Fundamentals Right – brought to you by the Center for Financial Professionals, and hear insights from leading industry experts from the Institute of Operational Risk (IOR). In this Masterclass, you will hear from experienced practitioners, SMEs and former regulators on how to get the most value from operational risk management by focusing on what’s important and by doing it right.

Course leader – Institute of Operational Risk

George Clark, Chairman

Guest Speakers

Santander | Banco Santander | CashEuroNet LLC | Credit Suisse | IOR

Overview of the day

08:15 Morning Registration & Coffee

09:00 Welcome and introduction

09:10 Operational Risk and regulation: Where are we, how did we get here and where are we going

Basel 2 | SMA | Outlook for modelling | Sound practices

09:55 The Operational Risk tool kit: Tools and techniques: Utilising the IoR’s Sound Practice Guidance

Introduction | Data

10:45 Morning Refreshment Break & Networking

11:15 Scenarios 

12:00 RCSA 

12:45 Lunch Break & Networking

13:45 Organising the operational risk function to build accountability in the firm

Challenges around organising the function | 3LODd | SMCR

PANEL DISCUSSION 14:30 A Day in the Life of an Operational Risk Manager: The value of operational risk management

A practical exploration of what operational risk managers can/should be involved in within the firm

16:00 Current and Emerging Challenges and how to overcome them

Regulation | Geopolitics | Cyber | AI and Robotics | Increased pressure on costs and budgets

16:45 Closing remarks 

Masterclass registration rates

End of Year Special Super Early Bird Early Bird Standard Rate
Operational Risk Pre-Event Masterclass 12 March 2018 £499* Register by 15 December (Save £400) £599* Register by 2 February (Save £300) £699* Register by 23 February (Save £200) £899* Registrations after 23 February

Should you have any questions regarding registering, please contact the Center for Financial Professionals, please contact us on +44 (0)20 7164 6582, or email info@cfp-events.com *All rates are subject to UK VAT

Not ready to register yet? Click here to download the brochure

Day One | March 13 | London

08:00 Morning Registration & Coffee

08:50 Chair’s Opening Remarks

KEYNOTE ADDRESS – FINANCIAL CONDUCT AUTHORITY

09:00 An FCA perspective on operational risk

  • Overview of the FCA approach to operational risk
  • How operational risk fits within the FCAs enterprise wide risk management framework
  • Challenges and opportunities for the next 12 months and beyond

Paul Dyer, Head of Operational Risk, Compliance & Risk Review, Financial Conduct Authority

PANEL DISCUSSION

09:40 The future of risk management: Embedding operational risk management as part of decision making process

  • Making operational risk management part of day to day decision making
  • Operational becomes BAU
  • Effective first line management of operational risk
  • Limiting risk assessments
  • Implementing a front-line cost centre to quantify new products and accountability
  • Evolution trend of increased complexity

Paul Berry, Chief Risk Officer, Mizuho International

Simon Cartlidge, Head of Operational Risk Governance, Legal & General

Laura David, Head of Operational Risk Controlling, Raiffeisen Bank SA Romania

John Joyce, Head of Enterprise Risk, Allianz Insurance

10:30 Morning Refreshment Break & Networking

11:00 Can the Operational Risk ‘umbrella function’ provide more value to Financial Services?

  • Where do we see the greatest systemic threat to the financial system and does this align to today’s risk management agenda?
  • How does risk management evolve to meet the broad scope of non-financial risks?
  • What drives a sound risk management culture?

Mark Cooke, Global Head of Operational Risk, HSBC

11:40 Aligning departments and functions for a holistic view of operational risk

  • Aligning departments: Operational risk, compliance, financial crime etc.
  • Making functions more efficient and streamlined
  • Using common tools to align departments
  • Demonstrating value
  • Aligning terminology and systems
  • Capturing similar risks on different systems and interpretations

John Joyce, Head of Enterprise Risk, Allianz Insurance

12:20 Lunch Break & Luncheon Roundtable Discussions

DATA

13:35 Using operational risk data to support informed business decision making

  • Accessing and using information in operational risk in an efficient way
  • Using data analytics to flag up key issues, risks and exposures
  • Leveraging data mining techniques for operational risk
  • Big data and what it means for operational risk

Campbell Davidson, Head of Operational Risk Framework, Royal Bank of Scotland

GDPR

14:15 GDPR implementation: Managing system and process changes for timely and effective compliance

  • Ensuring compliance: Consequences of potential fines
  • Adapting to local interpretations of rules
  • Identifying how data is: Stored, secured, monitored, accessed, catalogued, governed and deleted
  • Changes to underlying processes and procedures
  • Building robust interim solution to capture requirements and migrating to a more robust platform overtime
  • Effective co-existence of GDPR risk assessments and operational risk assessments
  • Resource opportunity cost of GDPR
  • Ability to manage GDPR post-implementation

Dave Evans, Data Protection Officer, UK & EMEA, Swiss Re

PANEL DISCUSSION – CYBER

14:55 Reviewing the cyber risk landscape and effective management of internal and external risks to ensure a secure environment

  • Managing speed and increasing sophistication of attacks
  • Preventing access breaches, mitigation and damage limitation
  • Adapting infrastructure and systems to new technology
  • Measurement and quantification of cyber risk: Obtaining useful data
  • Use of scenario analysis to quantify severe events
  • Identifying unusual patterns of behaviour through AI, machine learning and big data
  • Prioritisation of areas that pose biggest threat

Gilles Mawas, Global Head of ORC Cyber & Third Party Risk – Risk CIB, BNP Paribas Securities Services

Irina Lazar Visu, Head of Operational Risk Department of IBFS, Societe Generale

15:45 Afternoon Refreshment Break & Networking

TECHNOLOGY: ARTIFICAL INTELLIGENCE AND ROBOTICS

16:15 Utilising Artificial intelligence and robotics to increase efficiency in operational risk measurement and management

  • Replacing people, process and systems with a more automated robot: Operational risk implications and management
  • Level of assessment required if management becomes automated
  • AI and robotics learning behaviours and expectations
  • AI increasing recognition to manage conduct
  • Responsibility if something goes wrong
  • Governance and oversight of robotics and AI at board level

PANEL DISCUSSION – CHALLENGER BANKS

16:55 Comparison of established banks vs. start-ups and leveraging lessons learnt

  • Techniques to manage operational risk
  • RCSA on a monthly basis as opposed to annual exercise?
  • A blank canvas: How challenger banks have done things differently
  • Building out an operational risk programme

Laura David, Head of Operational Risk Controlling, Raiffeisen Bank SA Romania

Campbell Davidson, Head of Operational Risk Framework, Royal Bank of Scotland

Claire Black, Head of Operational Risk, Metro Bank (UK)

17:45 Chair’s Closing Remarks

17:55 End of Day One & Evening Cocktail Drinks Reception

Download the Agenda

Download a print-friendly PDF copy of the full program that includes the full two-day agenda, registration form, and more.

Download the PDF agenda

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Day Two | March 14 | London

08:15 Morning Registration & Coffee

08:50 Chair’s Opening Remarks

PANEL DISCUSSION – REGULATORY CHANGE

09:00 Managing the volume of upcoming regulatory requirements and ensuring compliance whilst demonstrating the value of operational risk management

Managing volume of regulatory changes across the business and different jurisdictions
Changes to systems and processes: Costs and diversion of management time and resource
Application of BCBS 239 to operational risk Geopolitical risk and Brexit
Managing regulatory expectations and increasing regulatory involvement Demonstrating value beyond compliance

Marike Dokter, Director Internal Audit, Barclays

Naz Shabir, AM EMEA Head of Regulatory Developments and Product Advisory Compliance, UBS Asset Management

GLOBAL SURVEY RESULTS

09:50 Release of the results from the International Operational Risk survey undertaken by Center for Financial Professionals in partnership with the Institute of Operational Risk

Overview of process and results of survey Interactive session with comparison of audience polls and survey results Key findings and highlights

Survey now closed.

10:30 Morning Refreshment Break & Networking

The Op Risk Summit will break into the two simultaneous streams below. Sessions start and end at the same time, and attendees are free to move between the rooms without pre-registering for the streams.

Stream 1 Risk Management

RISK APPETITE

11:00 Developing an effective and measurable operational risk appetite that aligns with business strategy

  • Defining, structuring, categorising, measuring and managing operational risk appetite
  • Meaningful and measurable risk appetite statements
  • Monitoring and tracking risk appetite
  • Group wide appetite for operational risk
  • Implications if appetite is breached: Setting up remediation activities
  • Setting and quantifying risk appetite for emerging areas

Pam McDonagh, Global Head of Operational Risk Framework, UBS

Stream 2 Risk Measurement

OPERATIONAL RISK CAPITAL

11:00 Fixing op risk capital

  • What is it about op risk that makes it difficult to model?
  • How did the different modelling approaches perform in the aftermath of the crisis
  • What are the alternative solutions?

Michael Grimwade, Head of Operational Risk Management, International, MUFG Securities

PANEL DISCUSSION – KEY RISK INDICATORS

11:40 Key indicators: Finding forward looking indicators to better understand and mitigate against threats

  • Tying key risk indicators into risk appetite
  • Ownership and accountabilities
  • Sourcing predictive data
  • Obtaining information out of systems
  • Turning backward looking indicators into forward looking indicators

Mark Jesurasa, Head of Operational Risk APAC and ME and Global Enterprise Risk, Columbia Threadneedle Investments

Marike Dokter, Director Internal Audit, Barclays

Sean Titley, Head of Operational Risk, Europe & Asia Pacific, Toronto Dominion Bank

PANEL DISCUSSION

11:40 The operational risk capital regime: Ensuring adaptability of current models to plan for future changes

  • If AMA dies what replaces it and is SMA still relevant?
  • Treating wind down subsidiaries
  • Dealing with models in interim until SMA goes live
  • Utilising AMA model for stress testing and capital allocation
  • Balancing compliance

Lav Bernfest, Head of Group Operational Risk, Erste Group

Michael Grimwade, Head of Operational Risk Management, International, MUFG Securities

Dimitris Bartzilas, Global Head of Operational Risk Capital & Modelling, Credit Suisse

12:30 Lunch Break & Networking

THREE LINES OF DEFENCE

13:30 Defining roles and responsibilities to increase effectiveness and accountability

  • Is a three lines of defence operating model still relevant and effective?
  • Optimising the three lines of defence to add maximum value
  • A focus on the relationship between the first and second line

Simon Cartlidge, Head of Operational Risk Governance, Legal & General

STRESS TESTING

13:30 Using stress testing as a tool to identify and manage operational risk losses

  • Understanding drivers of risk and losses
  • What to include in the stress tests and tying losses to the economy
  • CCAR as a replacement capital measure
  • Jurisdictional differences in stress testing approach
  • Translation of stressed scenarios in macroeconomic situation into framework
  • Stress testing under pillar 2b and links with scenario analysis

Philip Umande, Head of Operational Risk Capital and Analytics, Lloyds Banking Group

CONTROL, MONITORING & TESTING

14:10 Establishing effective control, monitoring and testing frameworks to increase process efficiency

  • Demonstrating effective controls
  • Definition of a key control
  • Identifying a key control and the level of risk
  • Obtaining value for money
  • Utilising technology
  • Ensuring more efficient and streamlined process
  • The balance between monitoring and testing

Will Martyn, Head of Operational Risk Policy and Framework, HSBC

SCENARIO ANALYSIS

14:10 Scenario analysis: Constructing meaningful operational risk scenarios to understand risks and make informed decisions

  • Running scenarios to understand tail events
  • Challenge the business on scenarios post-crisis
  • Producing numbers and inputs to understand risks
  • Making scenarios realistic yet extreme
  • Gaining value from stress scenarios
  • Driving decision making whilst ensuring compliance
  • Integrating into framework and assessment process

Anit Deb, Deputy Head of OR Capital, Deutsche Bank

SELF ASSESSMENTS

14:50 Linking risk and control assessments back to process for an enterprise view of operational risk

  • Responsibility: Driven by operational risk or business?
  • Regulatory requirements around self assessments
  • Management of self assessment process
  • Embedding self assessment process in the business
  • Granularity and excess of information in assessments and processes
  • The cluttering of risk systems
  • Stripping current practices back to understand material risks and key controls

Irina Lazar Visu, Head of Operational Risk Department of IBFS, Societe Generale

REPUTATIONAL RISK

14:50 Approaches for measuring reputational risk and management within an operational risk function

  • Does reputational risk sit within an operational risk framework?
  • Measuring impact on customers
  • Increased media and social media attention
  • Managing the risk and linking with other functions
  • Developing reasonable and proportionate thresholds
  • Putting metrics to behaviour driven risk
  • Consiering in relation to other risk areas

15:30 Afternoon Refreshment Break & Networking

CONDUCT RISK

16:00 Understanding where conduct risk sits and educating staff to mitigate the risk

  • Regulatory implications
  • Identifying key vulnerabilities and reacting to conduct issues
  • Managing fall out from previous incidents
  • Differences in UK regulatory approach to conduct vs. rest of world
  • Risk appetite for conduct
  • Assigning metrics to conduct
  • Working towards aligning conduct, finance and risk

Katrina May-Kwan, Head of EMEA International Risk Oversight, Wells Fargo

VENDOR AND THIRD PARTY RISK

16:00 Demonstrating effective measurement of third party risk management controls and frameworks to increase defence and security

  • Controls in place
  • Demonstrating and evidencing regular assessment of critical partnerships
  • Doing on-site visits, risk assessments and performance management
  • Financial stability of critical vendors
  • SYSC 8 guidance
  • Potential reputational damage

Abhishek Khare, Director, Operational Risk for Outsourced Services, Societe Generale

16:40 Assessing lessons learnt from key operational risk events over last 12 months

  • Significant operational risk loss events
  • Causality behind events
  • Wells Fargo fictitious account scandal, WannaCry ransomeware, hacking of Sony content
  • Reviewing patterns before events
  • Impact on industry and individual institutions

EMERGING RISKS

16:40 Implementing effective frameworks to better foresee, measure and mitigate emerging risks: Prudential’s approach

  • Aims and objectives
  • How our approach has evolved over time
  • Where emerging risk fits into the risk management framework
  • Risk measurement: The choice of qualitative versus quantitative approaches
  • Worked examples of emerging risks
  • Reflections on the future of emerging risk management as a discipline and function

Gary Killick, Group Head of Emerging Risk, Prudential

Anthony Brown, Director, Group Risk, Prudential

17:20 Chair’s Closing Remarks and End of New Generation Operational Risk: Europe 2018

Delve in deeper and register for the Post-Event Masterclass…

Sourcing the Best Ingredients to Meet the Needs of a Healthy Risk Appetite Framework

Taking place 15 March, 2018

Hear from and network with Pam McDonagh, Global Head of the Operational Risk Framework at UBS, who will be leading the masterclass supported by colleague Nick Mayer, responsible for OR Implementation and Conduct Risk MI.

 To allow for interaction and discussion, as well as any exercises and case studies to examined in depth, the size of the class will be limited and available on a first come, first served basis.

Overview of the day

08:15: Registration and Breakfast

9:00: Masterclass begins

Best communicate the risk Appetite Framework in a language that is commonly understood at Board Level.

The importance of a single Risk Taxonomy for all divisions within an organisation.

Using industry standard terminology to facilitate improved regulatory understanding.

How to identify where training is needed for first line of defense as well as Board level staff to understand the definition and meaning of terminology.

Identify the key stakeholders to be involved in defining and approving the risk appetite statement, measures and metrics.

The criticality of an established Roles and Responsibilities framework ahead of each Risk Assessment cycle.

The need for regular review of appropriate stakeholder engagement in light of evolving regulations.

How to agree minimum standards in the use of measures and metrics while preserving flexibility to utilise bespoke inputs.

Break-out white-board session; groups of 3-5 to discuss and summarise examples where Risk Appetite Statements have been adversely impacted by poorly defined terms and stakeholders and how they resolved this.

Morning Networking Break

Identify the best ownership model, for example First Line of Defence versus Second Line of Defence ownership

The relative benefits of having a statement defined by the business to optimise SME content versus a second-line view.

How these two options qualitatively impact the final statement – is second line challenge best introduced before or after publication of statement?

Embed flexibility to accommodate different businesses while keeping a consistent minimum standard and format

How to ensure guidance maintains minimum standards but allows for tailoring to account for different business divisions.

The importance of sound SME knowledge in the second line to ensure robust challenge.

Break-out white-board session; groups of 3-5 to discuss and summarise examples where divisional differences have led to inconsistent statements and how this was solved.

Lunch Networking Break

Establish appropriate governance structures for the oversight of the risk appetite framework.

How to define governance within both functional management and the second line of defense which allows for flexibility to respond to findings.

The relative merits of mandating a common governance structure versus allowing for divisional nuance.

Define quantitative and qualitative statements, which include a forward looking view of risk.

How to achieve the right balance between quantitative and qualitative inputs to define statements.

The difficulties seen in the different style and approach to qualitative judgements between different divisions.

Break-out white-board session; groups of 3-5 to discuss and summarise examples where the absence of a forward looking view resulted in statements missing events and how this was solved.

Incorporate Conduct Risk measures in the Risk Appetite measures and metrics.

The methods used to embed Conduct Risk into the statement definition.

How to avoid duplication of findings across conduct and operational risk.

Practical approach to operational risk appetite in Raiffeisen Bank Romania.

Introduction on the operational risk management framework – Organizational structure, governance, roles and responsibilities, tools.

Stakeholders alignment.

Business strategy vs Risk strategy.

Qualitative and quantitative objectives of the risk appetite.

Ensure breaches in risk appetite are promptly actioned.

Importance of action and ownership record keeping.

The value of an audit trail between governance challenge to ensure findings are acted upon.

Afternoon Networking Break

Practical approach to operational risk appetite in RBS.

How Risk appetite inter-connects to the ORMF.

Level of set-up to deliver transformation.

Setting the right metrics – Board measures vs granular KRIs.

Reporting appetite against exposure.

End of Masterclass: 5:30pm

The course leaders

Nick Mayer Headshot
Nick Mayer
Director, Compliance and Operational Risk Control
UBS

About Nick

Nick is a Director with UBS’ Compliance and Operational Risk Control function. He is responsible for the implementation of the firm-wide Operational Risk Framework and the generation of Global Conduct Risk Management Information for the firm. Nick has been with UBS for 3 and a half years and has previously held various Investment Banking Operations roles with a focus on OTC Derivative Documentation, transaction processing and adherence to evolving regulatory transaction execution rules.

Pam McDonagh Headshot
Pam McDonagh
Global Head of Operational Risk Framework
UBS

About Pam

Pam is a Managing Director with UBS’ Compliance and Operational Risk Control function. She is responsible for the design and operation of the firm-wide Operational Risk Framework which is an integrated framework covering Compliance, Operational, Conduct and Legal risks. Pam has been with UBS for 18 years and has held various audit, Legal, Compliance and Operational Risk roles including leading the program to integrate the previously separate Compliance and Operational Risk organisations and the design of the UBS firm-wide RCSA and Operational Risk Appetite Framework.

Guest Speakers:

Campbell Davidson Headshot copy
Campbell Davidson
Head of Operational Risk Framework
RBS

About Campbell

Campbell Davidson is the Head of Operational Risk Management Framework at Royal Bank of Scotland. He has extensive experience working across the 1st, 2nd and 3rd line of defence where he has developed, embedded and provided assurance on firm-wide risk and control frameworks. In addition to his time at RBS, he has previously worked within Lloyds banking Group and Standard Life plc.

Laura David Headshot
Laura David
Head of Operational Risk Controlling
Raiffeisen Bank SA Romania

About Laura

My Background in operational risk started 10 years ago when I decided to take an important step in my professional path and do risk management. During these 10 years I succeed to gain valuable experience in dealing with operational risk from implementing the base of operational risk in Raiffeisen Bank Romania, obtain local regulatory approval for using STA and then moving to AMA. In this period my first objective was to be a partner for my colleagues from business and process management and together add value to the organization. This would not be possible without being involved and understand in depth the bank activity from project to product and then process management. Now the new focus is on IT risk management and digitalization as new challengers for the operational risk environment.

Masterclass registration rates

End of Year Special Super Early Bird Early Bird Standard Rate
Operational Risk Post-Event Masterclass 15 March 2018 £499* Register by 15 December (Save £400) £599* Register by 2 February (Save £300) £699* Register by 23 February (Save £200) £899* Registrations after 23 February

Should you have any questions regarding registering, please contact the Center for Financial Professionals, please contact us on +44 (0)20 7164 6582, or email info@cfp-events.com *All rates are subject to UK VAT

Not ready to register yet? Click here to download the brochure

Dimitris Bartzilas Headshot

Dimitris Bartzilas, Global Head of Operational Risk Capital & Modelling, Credit Suisse

Dimitris has been with Credit Suisse since 2010, focusing on Operational Risk quantification. He heads the Operational Risk Capital & Modelling department which is responsible for regulatory capital (AMA), stress testing (LPA, CCAR, ICAAP) and internal economic capital models across multiple jurisdictions. He is also responsible for Innovation and introduction of advanced analytics techniques across the Enterprise & Operational Risk department. He previously held multiple roles within Group Risk Analytics at Lloyds Bank. Dimitris has an MSc in Risk & Financial Mathematics from Brunel University and a Mathematics degree from University of Patras, Greece.

Lav Bernfest Headshot

Lav Bernfest, Head of Group Operational Risk , Erste Group

8+ years of experience in dealing with Op Risk topics; starting in a leasing subsidiary of Hypo Group, before moving to the bank, the main focus was implementing various OpRisk management tools into the business and conducting extensive investigations. Afterwards, I joined a consultancy, where I supported an AMA implementation in an Austrian banking group; my focus was on development and implementation of the OpRisk tools and methods across the Group. Other projects were in the Non-Financial Risk area (Setting up governance, fraud assessments ICS, etc.). Since 2017 I am back working within a bank, Erste Group, where I am responsible for the Group OpRisk, with a primary focus on the capital model, stress testing, budgeting, risk appetite, loss data and conduct risk.

Paul Berry Headshot

Paul Berry, Chief Risk Officer, Mizuho International

Paul Berry is the Chief Risk Officer of Mizuho International Plc, having joined Mizuho in 2013.  In a career that spans over 30 years, Paul has held front office roles in relationship banking however the majority of his career has been spent in Risk Management, predominantly focused on credit risk management of trading room products and trading room counterparties.  Prior to joining Mizuho Paul has held senior Risk Management positions with: CIBC, ABN AMRO Bank and RBS.  Paul holds an MBA from CASS Business School.

Claire Black Headshot

Claire Black, Head of Operational Risk, Metro Bank (UK)

Claire is Head of Operational Risk at Metro Bank, the first new UK high street bank in over 100 years, where she is supporting a revolution in British banking. She is responsible for enabling the bank to consistently deliver AMAZING Customer service and create FANs through the development and embedding of a robust operational risk management framework. Claire has over 13 years experience specialising in the discipline of Operational Risk. She has held a variety of risk management positions at RBS, GE Capital and Northern Rock. Claire has extensive experience in developing and embedding risk frameworks and processes and providing proactive risk oversight at a senior level in fast-paced, complex and changing financial services environments.

Anthony Brown Headshot copy

Anthony Brown, Director, Goup Risk, Prudential

Anthony is the Director of Group Risk at Prudential’s head office. He is responsible for operational risk, emerging risk, risk reporting, and group risk policies. Anthony has been at Prudential since 2016, and was previously at the PRA where he held a number of senior roles across supervision and policymaking. He is a qualified actuary, and enterprise risk analyst.

Simon Cartlidge Headshot

Simon Cartlidge, Head of Operational Risk Governance, Legal & General

Simon is L&G Group’s Head of Operational Risk Governance. He has spent 18 years with the organisation, previously holding a variety of senior risk management roles in the retail investments and banking business units. Simon worked on L&G’s Solvency II programme, focusing on the Pillar 2 workstream and leading the phase 1 IMAP Submission. Immediately prior to his current role, he was responsible for governance arrangements over the Group’s Internal Model. Prior to L&G, Simon worked for Bradford & Bingley Building Society, as Credit Risk Manager in their retail mortgage business.

Mark Cooke Headshot

Mark Cooke, Global Head of Operational Risk, HSBC

Responsible for the leadership of the global function that provides oversight and direction to the management of non-financial risk. Previous appointments: Chief Risk Officer for Barclays Wealth (2009-2013). Various Managing Director roles in Risk, Strategy and Operations for UBS Investment Bank. Prior to joining UBS in 1997, he worked at a number of European Financial institutions. His career began at Coopers & Lybrand in 1989 where he qualified as a Chartered Accountant. Mark holds a joint BSc degree in Physics and Business from Warwick University.

Laura David Headshot

Laura David, Head of Operational Risk Controlling, Raiffeisen Bank SA Romania

My Background in operational risk started 10 years ago when I decided to take an important step in my professional path and do risk management. During these 10 years I succeed to gain valuable experience in dealing with operational risk from implementing the base of operational risk in Raiffeisen Bank Romania, obtain local regulatory approval for using STA and then moving to AMA. In this period my first objective was to be a partner for my colleagues from business and process management and together add value to the organization. This would not be possible without being involved and understand in depth the bank activity from project to product and then process management. Now the new focus is on IT risk management and digitalization as new challengers for the operational risk environment.

Campbell Davidson Headshot copy

Campbell Davidson, Head of Operational Risk Framework, RBS

Campbell Davidson is the Head of Operational Risk Management Framework at Royal Bank of Scotland. He has extensive experience working across the 1st, 2nd and 3rd line of defence where he has developed, embedded and provided assurance on firm-wide risk and control frameworks. In addition to his time at RBS, he has previously worked within Lloyds banking Group and Standard Life plc.

Anit Deb Headshot. png

Anit Deb, Deputy Head OR Capital, Deutsche Bank

Anit Deb is Head of External Industry Coverage within the Non-Financial Risk Management department of Deutsche Bank. In his current role, he focuses on gathering external industry intelligence. Prior to his current role, he was the Deputy Head of Operational Risk Capital. He is with Deutsche Bank for three years and prior to this, he has spent seven years in management consulting.

Marike Dokter Headshot

Marike Dokter, Director Internal Audit, Barclays

Marike Dokter started working for ING Group Operational Risk Management in 2003. She had joined ING in 1999 as an IT information analyst. Marike has been involved in a wide variety of processes such as OpRisk systems, MI design, Board Reporting, OpRisk policies, and conformance reviews. She was Head Operational Risk for ING Insurance Central & Eastern Europe, prior to leaving for a career in the UK in 2010. She worked at Credit Suisse in London as head OpRisk Loss Collation. She moved to Compliance for the FATCA project and went back to OpRisk to manage the capital scenario workshops. In 2013 she changed jobs for a role in the third line at Barclays Internal Audit. In 2016 Marike became head of the Internal Audit Operational Risk team and is responsible for the audit coverage of the OpRisk framework in Barclays.

Paul Dyer Headshot copy

Paul Dyer, Head of Operational Risk, Compliance & Risk Review, Financial Conduct Authority

Paul has expertise in developing regulatory, risk and innovation practices for organisations, having lead transformations for Regulators, Insurers, Banks, Pensions, FX and Investment firms. Paul has leadership experience from performing Risk & Compliance, Operational and Commercial roles for large and small organisations, as well as also establishing his own successful consultancy, which was shortlisted for Consultancy of the year by the Institute of Risk Management. Paul joined the Financial Conduct Authority at the end of August 2017 to lead the Operational Risk, Compliance and Risk Review teams. Prior to this, as well as running his own business, Paul led the Association of Professional Compliance Consultant (APCC). Paul remains an Expert Advisor in Regulatory Risk for the Bar Standards Board, who regulate Barristers in the UK. Paul is a certified member of the Institute of Risk Management, has two business degrees (including one from the Ecole Superieure de Commerce in Bordeaux, France) and a Masters degree with distinction in Innovation, Creativity and Leadership from CASS University.

David Evans Head Shot

Dave Evans, Data Protection Officer, UK & EMEA, Swiss Re

Dave Evans joined Swiss Re in August 2013 and is their Data Protection Officer for the UK and EMEA. Prior to that he worked at the Information Commissioner’s Office, the UK’s regulator for data protection and freedom of information. During ten years at the ICO his roles included policy development and promotion, guidance production, complaints handling and Course Director for the ISEB Certificate in Data Protection. He also spent six months on secondment as acting DPO for Eurojust and represented the ICO at working groups and conferences at both national, European and global level.

Michael Grimwade Headshot

Michael Grimwade, Head of Operational Risk Management, International, MUFG Securities

Michael has worked in Op Risk Management for over 20 years. He is currently Head of Op Risk for MUFG Securities, and was previously Op Risk Director for Lloyds TSB’s Wholesale & International Division and also Head of Op Risk Stress Testing at RBS. Prior to this he worked for a decade as a management consultant. Michael received an award in 2014, from the Institute of Op Risk, for his ‘Contribution to the Discipline of Op Risk’, primarily for his work on Scenario Analysis. In 2016 RiskBooks published his book entitled “Managing Operational Risk: New Insights & Lessons Learnt”.

Mark Jesurasa Headshot

Mark Jesurasa, Head of Operational Risk APAC and ME and Global Enterprise Risk, Columbia Threadneedle Investments

Mark Jesurasa joined Columbia Threadneedle Investments in July 2014 as Head of Operational and Enterprise Risk APAC and ME and Global Enterprise Risk. Mark is responsible for embedding the operational risk framework in the business, ensuring that operational risks are identified and managed appropriately, and communicating risk issues to Columbia Threadneedle’s global insurance clients. Before joining the company, Mark spent 5 years in risk management roles at Aviva Investors. Prior to that, he spent 2 years at Henderson Global Investors in both 1st and 2nd line of defence risk management roles. Mark holds the Investment Operations Certificate from the Chartered Institute for Securities & Investment and the Investment Management Certificate. He has an economics degree from London Metropolitan University and a masters from University of Surrey.

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John Joyce, Head of Enterrpise Risk Management, Allianz Insurance

John Joyce will be presenting at the 4th Annual New Generation Operational Risk Europe Summit.

Abhishek Khare Headshot

Abhishek Khare, Director, Operational Risk for Outsourced Services, Societe Generale

Abhishek Khare is responsible for managing outsourcing risks for Societe Generale EMEA. He joined SGCIB in 2011 where he held various senior management roles in CIB Operations at Bangalore and Hong Kong before coming to London team in October 2016. His previous employers include Nomura, Lehman Brothers, Wipro, Franklin Templeton and Deloitte consulting. With several years of experience in managing operations in capital markets, mutual funds, vendors & audit firms, his key competence is a combination of operational risk, off-shoring and outsourcing oversight.

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Gary Killick, Group Head of Emerging Risk, Prudential

Gary Killick heads the emerging risk function within the Group Risk division of Prudential Plc. He is responsible for coordinating and steering the emerging risk identification and management process across the organisation, as well as for the further development of the process within Prudential. He also represents Prudential on the Emerging Risk Initiative (“ERI”) working group of the European CRO Forum. Gary is a professional risk manager, with around 30 years’ experience of financial risk management gained across a variety of City institutions; the last seven of which have been with Prudential. He holds an MA in Global Political Economy from City, University of London and is an Associate of the Chartered Institute of Bankers.

Irina Lazar Visu Headshot

Irina Lazar Visu, Head of Opertional Risk Department of IBFS, Societe Generale

Irina Lazar-Visu, currently Head of Operational Risk for International Banking and Financial Services in Société Générale, began her carrier in 2006 in SG Group’s Romanian consumer credit entity, BRD Finance. After 5 years of chemical engineering studies in Polytechnic University, Irina made a shift in her professional orientation and followed international economic studies in “Spiru Haret” University and Romanian Banking Institute from Bucharest – Romania, concluded by a Bachelor’s degree in economics. Self motivated and eager to learn, after a 3 year experience as a Credit Analyst and HR Business Partner, in 2009 she started working as an Operational Risk Specialist and in 2011 she was named Head of Permanent Control department of BRD Finance, in charge of Operational Risk and Compliance. Irina joined Société Générale France at the beginning of 2012, where she held at first the position of Operational Risk Coordinator supervising a perimeter of banking and consumer finance entities. Starting 2015 she is Responsible of Operational Risk for International Banking and Financial Services entities from Euro and Russia regions.

Will Martyn Headshot

Will Martyn, Head of Operational Risk Framework & Policy, HSBC

Will is HSBC’s Head of Operational Risk Framework & Policy. Will joined HSBC in June 2015 after spending the previous four years as a Senior Manager in Deloitte’s Operational Risk practice, primarily supporting clients in designing and implementing Operational Risk Frameworks across the Financial Services industry.

Gilles Mawas Headshot

Gilles Mawas, Global Head of ORC Cyber & Third Party Risk – Risk CIB, BNP Paribas Securities Services

Gilles Mawas is a senior expert on Operational risk within the BNP Paribas Group Risk function, specialising on third party and on IT/cyber risks. He was the global head of Operational Risk and Permanent Control for BNP Paribas Securities Services from 2014 to 2017. Gilles Mawas joined Paribas in 1998 as Head of Functional Architecture. He then become Chief Information Security Officer (CISO) for BNP Paribas and was responsible for the global information security at the whole BNP Paribas group. He joined BNP Paribas Securities Services in 2008 where he was Head of Transversal operations until 2014. Prior to joining Paribas, Gilles Mawas worked with DMR Consulting, a Canadian firm, as Senior Consultant. He started his career with Bull Ingénierie (software house) where he was in charge of software development and large IT projects management. Gilles Mawas holds a master degree from SupAero, an aeronautical engineering school in Toulouse.

Katrina May Kwan Headshot

Katrina May-Kwan, Head of EMEA International Risk Oversight, Wells Fargo

Katrina is an EMEA International Risk Oversight consultant within Wells Fargo Corporate Risk. Based in London, she is responsible for independent risk oversight and credible challenge to the first-line of defence risk management primarily for operational risk management, regulatory risk management, business processes and governance across all Wells Fargo EMEA businesses. Katrina has 10 years of experience in financial services, most recently at the Bank of England as an Operational Risk Specialist. This role involved assessing the operational risk frameworks, reporting and governance structures of global investment banks, UK banks and building societies against UK regulatory requirements. Particular focus was spent on the risks arising from operations, electronic trading, legal risk and unauthorized trading. Prior to this, Katrina was a supervisor at the UK Prudential Regulation Authority conducting business model analysis and assessing operational risk, compliance, financial crime and recovery and resolution at US banks. Katrina also spent a year with the Federal Reserve Bank of New York developing the annual CCAR stress test. Before regulation, Katrina worked at PricewaterhouseCoopers in Banking and Capital Markets Audit and the UK Financial Ombudsman Service, investigating mortgage endowment complaints. Katrina holds a Bachelor in Law from the University of Leicester.

Pam McDonagh Headshot

Pam McDonagh, Global Head of Operational Risk Framework, UBS

Pam is a Managing Director with UBS’ Compliance and Operational Risk Control function. She is responsible for the design and operation of the firm-wide Operational Risk Framework which is an integrated framework covering Compliance, Operational, Conduct and Legal risks. Pam has been with UBS for 18 years and has held various audit, Legal, Compliance and Operational Risk roles including leading the program to integrate the previously separate Compliance and Operational Risk organisations and the design of the UBS firm-wide RCSA and Operational Risk Appetite Framework.

Nick Mayer Headshot

Nick Mayer, Director, Compliance and Operational Risk Control, UBS

Nick is a Director with UBS’ Compliance and Operational Risk Control function. He is responsible for the implementation of the firm-wide Operational Risk Framework and the generation of Global Conduct Risk Management Information for the firm. Nick has been with UBS for 3 and a half years and has previously held various Investment Banking Operations roles with a focus on OTC Derivative Documentation, transaction processing and adherence to evolving regulatory transaction execution rules.

Nazim Shabir Headshot

Nazim Shabir, AM EMEA Head of Regulatory Developments and Product Advisory Compliance, UBS Global AM

Naz Shabir has over 10 years’ experience in Asset Management Compliance across a range of buy side firms. He specialises in Regulatory Developments across a number of asset classes and product types and advises firms with meeting their strategic objectives, while identifying opportunities to capitalise on regulatory change. He is currently the EMEA Head of Regulatory Developments and Product Advisory Compliance within UBS Asset Management.

Sean Titley Headshot

Sean Titley, Head of Operational Risk, Europe & Asia Pacific, Toronto Dominion Bank

Sean Titley is Head of Operational Risk, Europe and Asia Pacific at Toronto Dominion Bank, overseeing Operational Risk activities in London, Dublin, Amsterdam, Singapore, Hong Kong and Japan with over 25 years’ risk experience. He has put in place a regional Operational Risk Framework, Conduct Risk Committee and Conduct Risk Appetite Statement and runs the Key Indicator program for TD’s wholesale bank and treasury. Sean is an active member of the Operational Risk community in London as Deputy Chair of the Association of Foreign Bankers Operational Risk Committee and a member of the Institute of Operational Risk. He has co-authored papers on various topics related to Operational and Conduct Risk and acted as a speaker and panel member at a number of events.

Philip Umande Headshot

Philip Umande, Head of Operational Risk Capital & Analytics, Lloyds Banking Group

Philip Umande will be presenting at the 4th Annual New Generation Operational Risk Europe Summit.

WEBINAR

FEATURED RESOURCE

How to Make Operational Risk Value Added

Discover the use of operational risk tools and techniques to get value added, raise awareness and help decision making across the business with Heads of Oprisk at HSBC, Metro Bank (UK) and BNP Paribas Securities Services. Find out more

Setting risk appetite for operational risk and aligning with enterprise risk statement

Ann Caruso, SVP & Head of Operational & ERM at Investors Bank addresses the challenges and the benefits of risk appetite and how to establish and oprisk appetite. Download the PDF here

ARTICLES

Find our Operational Risk thought-leadership articles here. These articles feed from our much larger Risk Insights section of our website which provides you with thought-leadership, white papers, articles and more across risk and regulation. Subscribe to Risk Insights’ Financial Risk Management Blog and get the latest articles straight to your inbox.

4th December 2017

Implementing effective frameworks to better foresee, measure and mitigate emerging risks: Prudential’s approach

By Gary Killick, Group Head of Emerging Risk and Anthony Brown, Director, Group Risk, Prudential.
14th November 2017

Operational risk: Increasing efficiency and adding value

By Daniel Nunes-Vaz, Senior Research Executive, Center for Financial Professionals. 
6th November 2017

Cyber risk landscape: Ensuring a secure environment

By Gilles Mawas, Operational Risk and control, BNP Paribas Securities Services.
31st October 2017

Establishing effective control, monitoring and testing frameworks

By Will Martyn, Head of Operational Risk Policy and Framework, HSBC.
25th October 2017

Setting risk appetite for operational risk and aligning with enterprise risk statement

A presentation by Ann Caruso, SVP & Head of Operational & ERM at Investors Bank. 
23rd October 2017

The future of operational risk management

Article by Simon Cartlidge, Head of Operational Risk Governance, Legal & General and Laura David, Head of Operational Risk Controlling, Raiffeisen Bank SA Romania.
18th September 2017

Supercharging your ERM/risk program

29th June 2017

Operational Risk Management – how can its activities add value along the way?

27th June 2017

Utilizing stress testing and ERM as a function

26th June 2017

2nd line oversight responsibilities

26th June 2017

Enterprise Risk Management: Incorporating into strategy

12th June 2017

Cyber security and business risk – practical advice from the frontline

11th May 2017

Effectively monitoring the supply chain for better understanding of risks and oversight

5th April 2017

Event review – New Generation Operational Risk: Europe

Carrie Cook at Risk Universe attends the third annual New Generation Operational Risk conference in London, hosted by the Center for Financial Professionals. Put a couple […]
5th April 2017

Event review – New Generation Operational Risk: Europe

Carrie Cook at Risk Universe attends the third annual New Generation Operational Risk conference in London, hosted by the Center for Financial Professionals. Put a couple […]
27th February 2017

Integrating risk and resilience

16th February 2017

Aligning operational risk and compliance teams for effective oversight and management

14th February 2017

A new generation of operational risk

26th January 2017

Assessment of operational loss data and its implications for capital modeling

24th January 2017

Systemic operational risk

12th December 2016

The senior managers’ and certification regime – a year on

9th December 2016

Study claims Tesco Bank cyber attack involved guesswork

11th November 2016

Adopting policy requirements and embedding into day to day activities

8th November 2016

Developing an accurate KRI framework for both leading and lagging indicators

8th November 2016

Security experts think the Tesco hack is the ‘most serious’ attack on UK banks ever

20th October 2016

Quality MI is integral to good quality non financial risk management

14th October 2016

Risk models: A general strategy

8th October 2016

Case studies: how we can learn from past experiences to better overcome further risks

23rd September 2016

Structuring operational risk as a function within a broader ERM framework

3rd February 2016

What is Defined as ‘Good Risk Culture’?

Knowledge Partner

Wolters Kluwer


Whether complying with regulatory requirements or managing financial transactions, addressing a single key risk,
or working toward a holistic enterprise risk management strategy, Wolters Kluwer works with customers worldwide to help them successfully navigate regulatory complexity, optimize risk and financial performance, and manage data to support critical decisions. Wolters Kluwer provides risk management, compliance, finance and audit solutions that help financial organizations improve efficiency and effectiveness across their enterprise, with more than 30 of offices in 20 countries.

Co-Sponsor

BCS Consulting


At BCS Consulting we only work with clients across financial services. Our portfolio includes a varied range of multinational and UK banks, smaller banks, asset managers, insurance firms and payment and card companies. Across our 160+ strong team of permanent consultants, we have deep domain knowledge in Capital Markets, Retail and Corporate Banking, Risk and Finance. For more information about us, our work and our thinking, please visit bcsconsulting.com

Exhibitors

Inveniat Consulting


Inveniat is a leading risk and technology consulting firm offering specialised solutions in the management of Governance, Risk, and Compliance, with emphasis on Operational Risk and regulatory compliance.

RiskSpotlight


RiskSpotlight (RS) provide specialised consulting, content and training services focused on operational risk management (ORM). The highly experienced team have worked for many global clients across financial services (FS). Our offerings include:

Consulting: specialist consulting services within the ORM space including:

• Risk Management Framework – development & benchmarking
• Business Requirements – analysis & development
• Vendor Software – selection & implementation
• Risk Content – development & implementation.

News Portal: A unique web based content service, which provides access to 20,000+ news articles categorised by 125 key operational risks. New articles are added daily to ensure subscribers have access to the most recent and relevant information.
For a two week free trial go to the following link: http://www.riskspotlightportal.com/Account/UserRegister

OpRisk Library: A comprehensive library containing the 125 most relevant operational risks for FS organisations. It links each risk to details on causes, controls, key risk indicators and impacts (financial, reputational & business) relating to it.

Training: A critical aspect of deriving business benefit from investments in risk management initiatives and developing a robust risk culture. RS offers training on a wide range of risk management topics that can be delivered through different channels, to suit the client need.

Xactium


Xactium is a cloud based GRC software provider that helps Risk Managers to transform the way that Financial services organisations evaluate and manage their enterprise risk. The value of the risk process and its profile is raised through the use of risk intelligence that improves efficiency and creates insights that influence decisions across the business.

As the central risk platform used by the FCA to supervise the market, it has also been adopted by a wide range of financial services organisations from across the industry. Companies such as Direct Line Group, JLT, MS Amlin and Argo Group.

Xactium is the world’s first enterprise risk-intelligent system, with the revolutionary use of embedded AI (Artificial Intelligence), 3D visualisation and automation that dramatically improves efficiency and creates innovative analytics. Reporting is made easy and timely, and predictive insights enable senior managers to prioritise resources.

Xactium is also built for managing change and is probably the most flexible and configurable enterprise risk management system available today. This adaptability ensures that our customers stay up to date and able to respond to both business and regulatory change, without the need for costly bespoke programming.

Overall, Xactium releases more time and resource for the risk team to help promote best practice and demonstrate the value of risk across the business through actionable insight.

Sponsorship

Can your organisation contribute at our New Generation Operational Risk Summit? Please contact the Center for Financial Professionals today to discuss how we can deliver your thought-leadership at the event, help you generate leads, and provide you with unique networking and branding opportunities. Below is an outline of what we can offer, but please contact sales@cfp-events.com or call us on +44 (0)20 7164 6582 where a member of the team will be happy to tailor the right package for you.

Media Partners

A few words from our attendees from 2017

Overall, I thought the content was good. I appreciate the content provided by professionals

Fannie Mae

Very well managed – great job!

CIT Group

Thank you to you and the team for a great event.  I found the event well put together with a good variety of speakers and plenty of opportunity to meet others from the industry. I look forward to attending future events.

Future Williams & Glyn Team | RBS

I enjoyed the selection of speakers; they are practitioners in the banking industry holding senior positions and with a lot of experience and knowledge to share.

Standard Bank

Venue

The Tower – A Guoman Hotel St Katherine’s Way London We have a preferential rate for our attendees to stay overnight at the venue for only £159 including VAT. To book your accommodation please call +44 (0) 800 330 8005 or email reservationsadmin.tower@guoman.co.uk and quote reference CFP140318

Frequently asked questions

Can I present at the New Generation Operational Risk Europe Summit?

Yes, the Center for Financial Professionals are happy to discuss speaking opportunities at the New Generation Operational Risk Europe Summit. For further information on this please contact daniel.nunes@cefpro.com or call us on +44 (0) 20 7164 6582.

Are there any rules on the dress code?

Business attire is requested. The Summit is a formal opportunity to network with like-minded professionals and to gain knowledge from the industry’s finest risk management experts.

What is the cost and what is included in the registration fee?

We offer incentives for ‘early bird’ registrants of the Summit, as outlined on our pricing structure. Registration includes breakfast, refreshment breaks, lunches, the cocktail reception at the end of the day, full access to the sessions and exhibition area. Presentations from sessions are also available, subject to speaker approval.

Where can I find the Summit documentation and speaker presentations?

All registered attendees will receive an email with access to documentation and speaker presentations after the Summit* We will work with our presenters to include as many presentations as possible on our Risk Insights App during the Summit. *Please note that our speakers often have to gain permission from their relevant compliance departments to release their presentations. On rare occasions compliance may not allow presentations to be distributed.

Will breakfast, lunch and refreshment be provided?

Yes. As with all of our events the Center for Financial Professionals will be providing brilliant coffee, breakfast, lunch, refreshments, and smaller bites during the networking breaks.

Will there be opportunities to network with other attendees?

There are ample opportunities for networking and interaction throughout the Summit, such as

  • Breakfast, lunch and refreshment breaks
  • Cocktail reception at the end of the day (Subject to confirmation)
  • Q&A, panel discussions and audience participation technology available through the Risk Insights App

I have several colleagues that would like to attend, is there a group discount?

Certainly! We are pleased to offer you a 50% discount on the third registration or provide a fifth registration for free. If you would like to register more than five colleagues please contact us on +44 (0) 20 7164 6582 Please note:

  • Registrations must be made at the same time
  • Registrations must come from the organisation
  • The lowest registration will be discounted

Are there opportunities to share my thought-leadership at the New Generation Operational Risk Europe Summit?

Yes there are plenty of opportunities for the Center for Financial Professionals to share thought-leadership to the attendees of New Generation Operational Risk Europe Summit and our wider risk professionals community. At the event We can distribute your material to the attendees, offer you an exhibition booth, and provide speaking opportunities so that you may enjoy a more prominent presence at the Summit. Visit the Sponsor tab for further information or contact sales@cefpro.com / +44 (0) 207 164 6582. Risk Insights Feature your content on our Risk Insights website and supporting Risk Insights monthly newsletter. For further information please download our media pack here.

Are media partnerships available for the New Generation Operational Risk Europe Summit?

Yes. As part of a media partnership we can offer a variety of options to increase the branding and awareness of your association, company, certificate, publication or media. We are flexible with what we can offer however we usually:

  • Provide a discounted rate to attend
  • Place your logo and profile on the Summit website
  • Place your logo on the Summit brochure
  • Place your logo on promotional content where applicable
  • Distribute your media/marketing at the Summit
  • Promote through social media channels

To discuss this further please contact jesse.hopkins@cefpro.com or call +44 (0) 20 7164 6582.

Registration Rates

Below you will find the rate to attend for the main conference, plus the combination of the two separately bookable masterclasses. Once you select register now, you will be able to select your choice.


New Generation Operational Risk Europe 2018 – Conference only – END OF YEAR SPECIAL

13-14 March 2018

End of Year Special Super Early Bird Early Bird Standard Rate
New Generation Operational Risk: Europe 13-14 March 2018

£999*

Register by 15 December (Save £800)

£1,099* Register by 2 February (Save £700) £1,399* Register by 23 February (Save £400) £1,799* Registrations after 23 February


New Generation Operational Risk Europe 2018 – END OF YEAR SPECIAL

12 March 2018 and/or 15 March 2018

End of Year Special Super Early Bird Early Bird Standard Rate
Rate per Masterclass 12 or 15 March 2018

£499*

Register by 15 December (Save £400)

£599*

Register by 2 February (Save £300)

£699*

Register by 23 February ( Save £200)

£899* Registrations after 23 February
1 Masterclass + Main Summit £1,498* Register by 15 December (Save £1,200) £1,698* Register by 2 February (Save £1,000) £2,098* Register by 23 February (Save £600) £2,698* Registrations after 23 February
2 Masterclasses + Main Summit £1,997* Register by 15 December (Save £1,600) £2,297* Register by 2 February (Save £1,300) £2,797* Register by 23 February (Save £800) £3,597* Registrations after 23 February


Should you have any questions regarding registering, please contact the Center for Financial Professionals, please contact us on +44 (0)20 7164 6582, or email info@cfp-events.com *All rates are subject to UK VAT

Group Bookings:

Group rates are available for 2 or more attendees from the same organisation, when registering at the same time. The current rate allows every third colleague to come along for half price or a fifth colleague to attend for free

Other ways to register

Save time – Register by email

Simply email us your e-signature – and we will do the rest for you!

2. Contact Us Directly

3. Download the PDF Registration Form

Keep Updated

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Interested in Operational Risk Management but not ready to register? Click here to keep updated.

Knowledge Partner

Wolters Kluwer New Logo

Co-Sponsor

Exhibitors

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