New Generation Operational Risk Europe Summit 2022 – old draft

Enhancing business processes and leveraging technology to further advance management of operational risk

NEW GENERATION OPERATIONAL RISK EUROPE

29-30 March, 2022 | London

OPERATIONAL RESILIENCE

Reviewing requirements and regulatory expectations for operational resilience and progress towards implementation

THIRD PARTY RISK MANAGEMENT

Maintaining oversight and controls of third parties in a changing landscape

CYBER SECURITY VULNERABILITIES

Navigating the evolution of the threat landscape and increased use of tactics including ransomware

FRAUD AND FINANCIAL CRIME

Managing increase propensity and evolution of threats across the fraud landscape

EMERGING TECHNOLOGY

Managing pace of rollout of new technology advances and mitigating increased operational risk

 DATA ANALYTICS

Leveraging data analytics for a full view of risk profile and customer insight using, managing and organizing data

CONDUCT RISK

Developing frameworks, processes and controls to address conduct risk with remote and hybrid working

CLIMATE RISK

Understanding exposure to climate risks and impact to operational risk frameworks

TECHNOLOGY & INNOVATION

EMERGING TECHNOLOGY | DATA ANALYTICS | DIGITALIZATION | CYBER SECURITY | CLOUD | PAYMENTS

STRATEGY AND BUSINESS PROCESSES

RESILIENCE | VENDOR RISK | FRAUD | ESG | CONTINUOUS MONITORING | HOLISTIC VIEW

Sophie Dupre-Echeverria

Sophie Dupre-Echeverria
CRO
Gulf International Bank

Simon-Cartlidge-10

Simon Cartlidge
CRO
Legal and General

Hasintha

Hasintha Gunawickrema
CCO
HSBC

steve portway

Steve Portway
MD – Operational Risk
Barclays

Sucharita Banarjee

Sucharita Banerjee
Head of Operational Risk, Governance and Controls, ERM
AIG

Abhishek Khare Headshot

Abhishek Khare
Director, Oversight Lead, Chief Controls Office
Societe Generale

zuzana vybiralova

Zuzana Vybiralova
EMEA Deputy Head of Operational Risk
Nomura

lee webb

Lee Webb
Group Head of Operational Resilience
Aviva

Lewis Cox

Lewis Cox
CRO
Breaking Wave

carlos martin

Carlos Martin
Executive Director
JP Morgan

Sponsorship

CAN YOUR ORGANIZATION CONTRIBUTE?

Please contact the Center for Financial Professionals today to discuss how we can deliver your thought-leadership at the event, help you generate leads, and provide you with unique networking and branding opportunities. For more information on what we can offer, please contact chris.simou@cefpro.com or call us on +44 (0) 20 7164 6582 where a member of the team will be happy to tailor the right package for you.

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8:00 Registration and breakfast

8:50 Chair’s opening remarks

 

RISK CULTURE – PANEL DISCUSSION

9:00 Maintaining an established risk culture with changes to working environments

Session details 

  • Building culture into changing digital environment
  • Monitoring key indicators for changes to behavior
  • Changing tone from the top and regulators
  • Enhanced monitoring of staff
  • Embedding culture in a changing environment
  • Disenfranchisement with organizations with WFH
    • Lack of human interaction
  • Maintaining company culture in a long term work from home environment

Gary SavillHead of Risk, SAGA
Lewis Cox, CROBreaking Wave
Lorraine Solway, Head of Risk, NEST
Sucharita Banerjee Lodha, Head of Operational Risk, AIG 

REGULATION

9:40 Viewing regulation holistically to align requirements and embed within a comprehensive operational risk program

Session details 

  • Reviewing operational risk requirements under one umbrella
  • Aligning programs to work in tangent
  • Progress towards standardized approach to operational risk capital
  • Regulatory announcements on diversity and inclusion
  • Reviewing conduct risk application and definition
  • Transforming to a proactive regulator
  • Data privacy requirements and impact of work from home
  • Geopolitical change impact on specific locations

10:30 Morning refreshment break and networking

STREAM ONE: TECHNOLOGY & INNOVATION

STREAM TWO: STRATEGY AND BUSINESS PROCESS

DIGITALIZATION

11:00 Sustainable Digitalization in Finance: how can we stay in control?

Session details 

  • Technology has changed the substance of the socio-technical system “economy and finance”
  • Interface challenges: slow, local, siloed regulators vs. a fast, global, integrated system
  • As Tech explodes, “technogenous” risks increase fast: we must revisit our assumptions
  • Thought experiment: think 100x faster, bigger, more complex – what design specifications work?
  • Vision leads to conceptual architectural design, a migration path and practical initial steps.

Francis GrossSenior Advisor, European Central Bank

CHANGE MANAGEMENT – PANEL DISCUSSION

11:40 Incorporating effective change management processes to adapt to new business environment

Session details 

  • Changing priorities and approach to business model
  • Managing change to processes and products
  • Security considerations for long term change
  • Setting transformation plans
  • Leveraging and transitioning to increased reliance on technology
  • Setting and articulating strategy and incorporating change

Stefana BrownHead of Operational Risk, Legal and General
Dan DavisCRO, NEST
Carlos MartinExecutive Director, JP Morgan

OPERATIONAL RESILIENCE

11:00 Reviewing requirements and regulatory expectations for operational resilience and progress towards implementation

Session details 

  • Changes to access or restrictions to infrastructure
  • Integrating elements across the business
    • Business continuity, reputation risk, crisis management etc…
  • Testing detection methods and impact tolerances
  • Harmonizing global standards and aligning with operational risk
  • Differential with business continuity and inclusion within resilience roadmap
  • Managing regulatory expectations across jurisdictions
  • Defining and aligning definitions of resilience

OPERATIONAL RESILIENCE – PANEL DISCUSSION

11:40 Embedding resilience into BAU and navigating updates to legacy systems

Session details 

  • Reliance on third parties to provide infrastructure or business processes
  • Assigning ownership and accountability
    • Changing role of the operational risk function
  • Understanding ownership and end to end processes
  • Long term sustainability and business preparedness
  • Quantifying ‘significant harm to customers’ and defining tolerances
  • Constructing processes and controls for future stress events

Jason DaveyHead of Non-Financial Risk Optimisation and Group Head of Operational
and Resilience Risk, 
HSBC
Robin Aveline, Head of Cloud Architecture, Deutsche Bank
Simon Cartlidge
CRO, Legal and General

12:30 Lunch refreshment break and networking

EMERGING TECHNOLOGY

1:30 Managing pace of rollout of new technology advances and mitigating increased operational risk

Session details 

  • Progression of use of machines
  • Future of 5G networks and uses within operational risk
  • Reliance on accuracy and quality of data
  • Leveraging data analytics for KYC
    • Tracking trends and behaviors
  • Uses of quantum computing
  • Is technology increasing operational risk
  • Legal entity identifier- global adoption

Leanne BridgesCCO Risk Lead, Nationwide

AI & AUTOMATION – PANEL DISCUSSION

2:10 Developing an efficient and optimized business environment through the use of AI and automation techniques

Session details 

  • Getting the fundamentals right
  • Mitigating risk of bias into systems
  • Reducing vulnerabilities of manual processes
  • Implementation of explainable AI
  • Key controls within the implementation of AI and automation
  • Understanding uses of automation for certain processes
  • Developing consistency in controls
  • Data requirements for automation

Hasintha GunawickremaCCO, HSBC

TPRM

1:30 Maintaining oversight and controls of third parties in a changing landscape

Session details 

  • Oversight of third parties working remotely
    • Contractual requirements
  • Leveraging third party operations within change management
  • Optimizing processes and systems
  • Cultural shift towards third party risk
  • Concentration risk of large global players
  • Connectedness of supply chains
  • Concentration risk of companies and locations
    • Risk of natural disasters impacting locations

Abhishek Khare, Director, Oversight Lead, Chief Controls Office, Societe Generale

TPRM – PANEL DISCUSSION

2:10 Managing regulatory expectations for management of third parties

Session details 

  • Compliance with local and global regulators and aligning definitions
  • Changes to risk assessments and management of data
  • Managing ESG risks across supply chains
  • Thresholds and controls to comply with competent authority
  • Outsourcing material third parties
    • Changes to requirements under resilience regulations
  • Audit requirements for large third parties
    • Outsourcing to non-regulated institutions
  • Acquiring an exit plan for material outsourcing entities
  • Reviewing cyber risk preparedness of third parties
  • Monitoring and demonstrating resilience of third parties

Gary SavillHead of Risk, SAGA
Sean TitleyDirector of Enterprise and Operational Risk, Metro Bank
Orlando Fernandez RuizSenior Technical Specialist, Bank of England
Steve PortwayMD Operational Risk, Barclays

3:00 Afternoon refreshment break and networking

DATA IN RISK FRAMEWORKS

3:30 Leveraging your framework by enhancing, managing and organizing your meta-data

Session details 

  • Defining common risk data for taxonomy, policy house, and Non-Financial Risk Framework
  • Rely on the process knowledge of the first line of defence in setting controls
  • Use of controls testing and OpRisk data in creating an accurate reflection of your risk profile
  • Simplifying the risk assessment process
  • Incorporating horizon scanning
  • Building a picture from data for a holistic view

Marike DoktorSenior ERM Policy Advisor, ING

CYBER RISK VULNERABILITIES

4:10 Navigating the evolution of the threat landscape and increased use of tactics including ransomware

Session details 

  • Prevalence of ransomware attacks:
    • Vulnerabilities internally and across supply chain
    • Lessons learnt from attacks to leverage knowledge for future events
  • Managing complexities and evolution of the threat landscape
  • Increased security risks with work from home and hybrid environments
  • Risks of coordinated and isolated attacks
  • Increased risk of supply chain attacks
    • SolarWinds case study demonstrating vulnerabilities to external parties
  • Continuous development of new ways to cause a threat and damage
  • Managing continuous evolution of techniques
  • Increasing technical sophistication and access to equipment

Ian BurgessDirector – Cyber and Third Party Risk, UK Finance

CYBER SECURITY RESPONSE

4:50 Minimizing risks and exposures to cyber-attacks and reviewing defence techniques

Session details 

  • Minimizing risks and exposures to supply chain attacks
  • Ringfencing techniques for cyber security
  • Response strategies in event of a breach of attack
  • Scenario analysis for effective response approaches
  • Responding in a timely manner to new threats
  • Aligning with resilience to ensure important business services are maintained
  • Monitoring risk of increased use of cloud

FOURTH PARTIES

3:30 Reviewing dependencies on fourth parties and ensuring resilience across chains

Session details 

  • Increase in fintech and bank collaboration
    • Fintech reliance on fourth party to facilitate service
  • Identifying dependence on fourth parties
  • Impact of fourth parties on pricing and product offerings
  • Gaining visibility across service process

Karen Gutierrez, Divisional Senior Advisor, Bank of England

FRAUD & FINANCIAL CRIME

4:10 Managing increased propensity and evolution of threats across the fraud landscape

Session details 

  • Treatment of customers to educate against the risk
  • Increasing sophistication and frequency of scams
  • Reputation challenges and risks
  • Increased use of fraudulent scams as a tactic
  • Developing KYC for new customers onboarded during lockdowns
  • Ongoing due diligence and transaction monitoring
  • New sanctions as a result of Brexit
  • Increase in fraud with Covd-19 crises

Priscilla Lutalo, Director Internal AuditCredit Suisse

INTERNAL FRAUD

4:50 Understanding and monitoring risks of internal fraud in an uncertain and digital environment

Session details 

  • Organized criminals and employees under financial strain
  • COVID-19 acceleration of insider fraud
  • Regulatory requirements
  • Future of work and technology to monitor internal fraud
  • Increased pressure on sales targets
  • Fabricating documentation

5:30 Chair’s closing remarks

8:00 Registration and breakfast

8:50 Chair’s opening remarks

ESG – PANEL DISCUSSION

9:00 Reviewing expectations and evolution of ESG requirements and considerations to assess risk

Session details 

  • Reviewing sustainability requirements and impact to business model
  • Turning talk into meaningful action and appropriate steps
  • Investing in quantitative ways of assessing risk
  • Developing an outsourcing strategy based on ESG and carbon footprint
  • Reputation impacts of practices across supply chains
  • Maintaining ethical standards and setting KPIs
  • Deciphering risks of greenwashing across the industry
  • Diversity and inclusion considerations

Anit Deb, Head of External Industry Coverage for Non-Financial Risk, Deutsche Bank
Nicola Crawford, CRO, National Bank of Kuwait
Rouzbeh Faramarzian, Head of Operational Risk and BCM, Daiwa Capital Markets
Sophie Dupre-Echeverria, CRO, Gulf International Bank

CONDUCT RISK

9:50 Developing frameworks, processes and controls to address conduct risk with remote and hybrid working

Session details 

  • Building culture into changing digital environment
  • Monitoring key indicators for changes to behavior
  • Changing tone from the top and regulators
  • Enhanced monitoring of staff
  • Embedding culture in a changing environment
  • Disenfranchisement with organizations with WFH
    • Lack of human interaction
  • Maintaining company culture in a long term work from home environment

10:30 Morning refreshment break and networking

STREAM ONE: TECHNOLOGY & INNOVATION

STREAM TWO: STRATEGY AND BUSINESS PROCESS

CRYPTOCURRENCY

11:00 Understanding risks with cryptocurrency and requirements to monitor virtual currency transactions

Session details 

  • Understanding risks of banking and offering cryptocurrency as a service
  • Regulatory guidance on use of cryptocurrency
  • Fraud and financial crime considerations
  • NFTs vulnerability for money laundering
  • Developing infrastructure controls and working with regulators
  • Understanding limitations in visibility of flow of funds for fraud and money laundering

DATA & PRIVACY

11:40 Adhering to privacy regulations in an increasingly digital and connected global environment

Session details 

  • Managing regulations with increased use of cloud services
  • Compliance considerations across jurisdictions
  • Safeguarding data to keep within a single country
  • Impact to service and product offerings keeping data in a single location
  • Protecting company and customer data
  • Monitoring data across interfaces and APIs
  • Impact of globalization and management of data across jurisdictions

Niels KaasHead of Risk & Security, Denmarks Nationalbank

CLIMATE RISK

11:00 The potential impacts of Climate Change on Operational Risk

Session details 

  • Behavioural & economic consequences of Climate Change.
  • Transformation into Operational Risk losses
  • Quantification: Stressing loss forecasts, scenario analysis, capital models and reputation

Michael Grimwade, Managing Director Operational Risk, ICBC Standard

SOCIAL

11:40 The 'S' in ESG: Monitoring diversity, inclusion and social responsibility agendas

Session details 

  • Acceleration of social aspects as a key focus
  • Monitoring supply chains for human rights considerations
  • Board direction for social goervnance
  • Holistic view of social considerations and data availability
  • Human rights and trafficking
  • Diversity and inclusion agendas on boards
  • Reputation repercussions

Bobby Charalambous, Head of Operational RiskANZ

12:20 Lunch refreshment break and networking

CLOUD – PANEL DISCUSSION

1:20 Managing transition to cloud and mitigating security and privacy concerns

Session details 

  • Recruiting talent to manage cloud environment and understand risks
  • Changing ownership models without tangible data centers
  • Updating roles and responsibilities around managing technology
  • Management of cloud service providers as a third party
  • Identifying best practices as use of cloud matures
  • Monitoring flow of information in the cloud

 

 

PAYMENTS

2:10 Reviewing changes to payments messaging and ensuring operational readiness

Session details 

  • Global impact on transactions
  • Shift away from SWIFT messaging
  • New payment messaging format
  • Developing transparency and visibility across transactions
  • Integrating systems to new messaging formats
  • Infrastructure for cross border and instant payments
  • Operational readiness and impact to operational risk
    • System readiness, resilience and concentration risk considerations

PRODUCT APPROVAL

2:50 Managing changes to product offering and meeting customer demand for increase in digital products

Session details 

  • Changes to product offerings as a result of covid
  • Operational risks of increase in digital products
  • Streamlining existing processes and infrastructure
  • Managing evolving client expectations

Sean Miles, Head of Risk, Motor Insurers’ Bureau

PEOPLE RISK – PANEL DISCUSSION

1:20 Managing increase in people risk with move to long term remote or hybrid working

Session details 

  • Managing hybrid work environment
  • Shift of talent and work activities with work from home
    • Changes to product strategy and services
  • Resource capacity to prevent burnouts
  • Ensuring teams are in locations they say they are
    • Data security considerations
  • Integrating new starters into company culture working remotely
  • Managing productivity and morale

Dan Davis, CRO, NEST
Marcos Gonzalez, Head of Conduct Risk Framework EMEA, Macquarie
Karen Frazer, Head of Retail Governance and Controls, Santander UK

CULTURE

2:10 Using culture and behaviour assessments to improve risk culture

Session details 

  • What is the purpose of a culture and behavior assessment
  • What is a culture and behavior assessment
  • The methodology used as well as the steps we distinguish during a C&B assessment
  • Reporting on the C&B outcome, and some take aways

Freek van Velsen, Chief Audit Executive, LeasePlan
Jonnah Pragt, Senior Auditor, Culture & Behaviour, LeasePlan 

HOLISTIC VIEW

2:50 Gaining an overarching view of all operational risk subsets to continuously quantify and manage risks

Session details 

  • Implementing consistent monitoring and reporting approaches
  • Quantifying risks across all operational risk silos
  • Developing effective internal controls
  • Moving from point in time or periodic risk assessments
  • Evolution of tools to limit false positives
  • Real time monitoring move to proactive risk management
  • Application to critical third party suppliers

Sucharita Banerjee Lodha, Head of Operational Risk, AIG 

3:30 Afternoon refreshment break and networking

EXTREME RISKS – PANEL DISCUSSION

4:00 Leveraging lessons learnt from the pandemic and improving ability to respond to extreme events

Session details 

  • Testing barriers to monitor extreme risks
  • Origin of operational risk for extreme risk events
    • Financial losses from financial crisis
  • Defending against a range of potential extreme events
  • Identifying risks and impact on organization and industry
  • Upgrading scenario analysis capabilities
  • Understanding how to be resilient against extreme events
    • Crisis response plans
  • Developing transferable response plans across scenarios

Anit Deb, Head of External Industry Coverage for Non-Financial Risk, Deutsche Bank
Lee Webb, Group Head of Operational Resilience, Aviva
Merlin Linehan, Risk Manager, EBRD
Zuzana Vybiralova, EMEA Deputy Head of Operational Risk, Nomura

robin aveline

Robin Aveline
Head of Cloud Architecture
Deutsche Bank

Biography

Robin is speaking at New Generation Operational Risk Europe 2022.

Sucharita Banarjee

Sucharita Banerjee Lodha
Head of Operational Risk, Governance and Controls
AIG

Biography

Sucharita is speaking at New Generation Operational Risk Europe 2022.

Leanne Bridges

Leanne Bridges
CCO Risk Lead
Nationwide

Biography

Leanne is speaking at New Generation Operational Risk Europe 2022.

stefana brown

Stefana Brown
Head of Operational Risk
Legal and General

Biography

Stefana is speaking at New Generation Operational Risk Europe 2022.

Ian Burgess

Ian Burgess
Director – Cyber and Third Party Risk
UK Finance

Biography

Ian is speaking at New Generation Operational Risk Europe 2022.

Simon Cartlidge

Simon Cartlidge
CRO
Legal and General

Biography

Simon is speaking at New Generation Operational Risk Europe 2022.

Lewis-Cox-120x120

Lewis Cox
CRO
Breaking Wave

Biography

Lewis is speaking at New Generation Operational Risk Europe 2022.

nicola crawford

Nicola Crawford
CRO
National Bank of Kuwait

Biography

Nicola is speaking at New Generation Operational Risk Europe 2022.

jason davey

Jason Davey
Head of Non-Financial Risk and Group Head of Operational and Resilience Risk
HSBC

Biography

Jason is speaking at New Generation Operational Risk Europe 2022.

Dan Davis Face

Dan Davis
Chief Risk Officer
NEST

Biography

Dan Davis, Chief Risk Officer at Nest is a Certified member of the Institute of Risk Management. With 10 years senior experience leading risk and compliance teams within pensions and prior to this in high profile civil engineering projects. Dan has also supported the World Bank with their engagements in Georgia and Bulgaria to set up and improve the risk and governance structures of their national pension providers.

Anit Deb Face

Anit Deb
Head of External Industry Coverage for Non-Financial Risk
Deutsche Bank

Biography

Anit is speaking at New Generation Operational Risk Europe 2022.

marike dokter

Marike Doktor
Senior ERM Policy Advisor
ING

Biography

Marike Dokter is a subject matter expert on Enterprise and Operational Risk Management. She has worked at ING, Credit Suisse and Barclays in the Netherlands and the UK. She covered OpRisk systems, loss reporting, scenario analysis, framework assurance, as well as client identification under FATCA in her second line roles, and has audited all aspects of the OpRisk Framework at Barclays. Recently she returned to the Netherlands and works again for ING in the ERM team as a risk and policy expert.

Sophie Dupre-Echeverria

Sophie Dupre-Echeverria
CRO
Gulf International Bank

Biography

Sophie is the Chief Risk and Compliance Officer of Gulf International Bank (UK) Limited. She is responsible for driving an effective risk culture throughout the company, designing the risk and compliance frameworks and overseeing risk management and regulatory compliance practices. Sophie joined GIB UK with extensive experience in the field, having previously served as Executive Director for Compliance and Operational Risk Control at UBS Asset Management. Before this, she was Global Head of Operational Risk at Barings, and non-Executive Director of the Baring-Coller Secondaries Fund. Sophie was also an Operational Risk Manager and the Group Head of Investment Risk Framework at Schroders.

Sophie graduated from Université Lumière Lyon 2 with a Master’s degree in Economics and Finance. She is a member of the Chartered Institute for Securities & Investment.

rouzbeh faramarzian

Rouzbeh Faramarzian
Head of Operational Risk and BCM
Daiwa Capital Markets

Biography

Rouzbeh is speaking at New Generation Operational Risk Europe 2022.

marcos gonzalez

Marcos Gonzalez
Head of Conduct Risk Framework EMEA
Macquarie

Biography

Marcos is speaking at New Generation Operational Risk Europe 2022.

Michael Grimwade Face

Michael Grimwade
Head of Operational Risk Management
MUFG

Biography

Michael is speaking at New Generation Operational Risk Europe 2022.

Francis Gross headshot li

Francis Gross
Senior Advisor
European Central Bank

Biography

Francis is speaking at New Generation Operational Risk Europe 2022.

Hasintha

Hasintha Gunawickrema
CCO
HSBC

Biography

Hasintha is speaking at New Generation Operational Risk Europe 2022.

Karen Gutierrez Face

Karen Gutierrez
Divisional Senior Advisor
Bank of England

Biography

Karen is speaking at New Generation Operational Risk Europe 2022.

Abhishek Khare Headshot

Abhishek Khare
Director, Oversight Lead, Chief Controls Office
Societe Generale

Biography

Abhishek is speaking at New Generation Operational Risk Europe 2022.

Priscilla Lutalo Face

Priscilla Lutalo
Director, Internal Audit
Credit Suisse

Biography

Priscilla is speaking at New Generation Operational Risk Europe 2022.

carlos martin

Carlos Martin
Executive Director
JP Morgan

Biography

Carlos Martin FRM Msc BBA is an Executive Director at JPMorgan Chase & Co. and Global Operational Risk Head for Fixed Income, Currencies, Commodities & Emerging Markets in Corporate and Investment Banking. He has dedicated 25 years to Morgan Stanley, CIBC, BNP Paribas, UBS, RBS NatWest Markets and EY in roles across Trading, Technology, Finance, Market Risk, Operational Risk and Audit.

Carlos collaborates with the Council for International Securities and Investment (CISI), the Professional Risk Managers International Association (PRMIA) and the Global Association of Risk Professionals (GARP).   He is a certified Financial Risk Manager, holds a Master of Science in Finance by the University of Syracuse, New York, a Bachelor of Business Administration by the Universidad Autónoma, Madrid, and Academic Qualifications in Economics, Computer Programming, Market Risk and Operational Risk.

steve portway

Steve Portway
MD Operational Risk
Barclays

Biography

Steve is speaking at New Generation Operational Risk Europe 2022.

Gary Savill Face

Gary Savill
Head of Risk
SAGA

Biography

Gary Savill is Head of Enterprise Risk for Saga Group and has over 13 years of risk management expertise, working previously in general and medical insurance for AXA UK for 10 years and as Deputy Head of Operations in Investment Management for 4 years prior to that.  Gary is a Chartered Management Accountant, qualifying whilst working for Nestle UK and is also a Specialist member of the Institute of Risk Management.

Gary have extensive experience of operational risk, change risk, operational resilience, Solvency II, control frameworks, risk appetite, conduct risk, risk culture, third party risk oversight and building high performance teams.  He has a particular interest in psychology and the role it plays in decision making.

lorraine solway

Lorraine Solway
Head of Risk
NEST

Biography

Lorraine joined Nest as Head of Risk in 2021.  She has worked across various sectors but is strongly established in Financial Services, having worked in a global risk role for Zurich and, prior to that, in similar roles for Nationwide Buidling Society.  Before joining Nationwide Lorraine worked for KPMG in their IARCS (Internal Audit, Risk and Compliance Services) team.

Lorraine has nearly 20 years experience of risk and controls alongside a Masters degree in Risk Management and post graduate qualifications in audit and accounting.  She has presented on a number of topics for the Chartered Institute of Internal Auditors, sharing her passion with both peers and the next generation of risk, compliance and audit professionals.

Sean Titley

Sean Titley
Director of Enterprise and Operational Risk
Metro Bank

Biography

Sean has over 25 years of experience in Risk Management across disciplines, including Enterprise Risk, Operational Risk, Credit Risk, Strategic Risk and Front Office Supervision.   He is a passionate advocate for the furtherance of Operational Risk as a discipline, co-authoring papers and acting as a speaker and panellist at many external events.

Sean has held Director level roles at a number of organisations, both on a consultancy and permanent basis.  He is currently Director of Enterprise and Operational Risk at Metro Bank, running a team responsible for the Bank’s Enterprise Risk Management Framework and approach to Operational Risk from a second line perspective.

Sean is also a member of the IOR/IRM Operational Risk Advisory Committee, providing advice on the organisation’s approach to Operational Risk and running the IOR’s Chapters across the globe.

zuzana vybiralova

Zuzana Vybiralova
EMEA Deputy Head of Operational Risk
Nomura

Biography

Zuzana is speaking at New Generation Operational Risk Europe 2022.

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7th December 2021

Using culture and behaviour assessments to improve risk culture

The views and opinions expressed in this article are those of the thought leaders as individuals, and are not attributed to CeFPro or any particular organization. […]
18th October 2021

Reviewing changes in uses of outsourcing and long term implications of Covid-19

The views and opinions expressed in this article are those of the thought leader as an individual, and are not attributed to CeFPro or any particular […]
14th September 2021

Developing continuous monitoring for oversight processes across contact lifecycle

The views and opinions expressed in this article are those of the thought leader as an individual, and are not attributed to CeFPro or any particular […]
8th September 2021

Managing the impact on the working environment and internal controls

The views and opinions expressed in this article are those of the thought leader as an individual, and are not attributed to CeFPro or any particular […]
8th September 2021

Reviewing supply chain resilience and developing controls to maintain resilience of processes

The views and opinions expressed in this article are those of the thought leader as an individual, and are not attributed to CeFPro or any particular […]
7th September 2021

Supply chain risk management and practice

The views and opinions expressed in this article are those of the thought leader as an individual, and are not attributed to CeFPro or any particular […]
12th August 2021
Jeff Simmons

Adapting business strategy to boost margins in the aftermath of the pandemic

The views and opinions expressed in this article are those of the thought leader as an individual, and are not attributed to CeFPro or any particular […]
4th August 2021

Reviewing impacts of Covid-19 on global supply chains and long term lessons learnt

The views and opinions expressed in this article are those of the thought leader as an individual, and are not attributed to CeFPro or any particular […]
2nd August 2021
Sean Titley

The future of operational risk practices: Evolving as the risk landscape changes

The views and opinions expressed in this article are those of the thought leader as an individual, and are not attributed to CeFPro or any particular […]
29th July 2021

Monitoring internal and external concentration of supply chain to minimize over reliance on individual third parties

The views and opinions expressed in this article are those of the thought leader as an individual, and are not attributed to CeFPro or any particular […]
29th July 2021

Developing continuous monitoring for oversight processes across contact lifecycle

The views and opinions expressed in this article are those of the thought leader as an individual, and are not attributed to CeFPro or any particular […]
29th July 2021

Developing processes to manage uncertainty in global supply chain demand and availability

The views and opinions expressed in this article are those of the thought leader as an individual, and are not attributed to CeFPro or any particular […]

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Have the flexibility to configure your breach and obligation registers and workflows to suit your organisation needs

Engage your organisation in a way and time that suits them through the Protecht.ERM mobile app.

Link important risks across your organisation and highlight systemic issues through central libraries

Communicate effectively and professionally to risk committees, boards and business stakeholders using customisable visual reports

APIs for seamless data connections

No additional costs per module

Be part of the online Protecht risk and compliance community

All your Risk Information in Real Time, in One Place

Reasons to Sponsor
Level of Sponosr Text

SHARE YOUR THOUGHT LEADERSHIP

Share Your Expertise

SHARE YOUR EXPERTISE

get your brand seen...

GET YOUR BRAND SEEN

Connect with senior leaders

CONNECT WITH SENIOR LEADERS

Sponsorship

CAN YOUR ORGANIZATION CONTRIBUTE?

Please contact the Center for Financial Professionals today to discuss how we can deliver your thought-leadership at the event, help you generate leads, and provide you with unique networking and branding opportunities. For more information on what we can offer, please contact chris.simou@cefpro.com or call us on +44 (0) 20 7164 6582 where a member of the team will be happy to tailor the right package for you.

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VENUE

The Tower Hotel
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London
E1W 1LD

Website: https://www.guoman.com/the-tower

Can I present at the New Generational Operational Risk Europe Summit?

Yes, the Center for Financial Professionals are happy to discuss speaking opportunities at the New Generational Operational Risk Europe Summit. For further information on this please contact alice.kelly@cefpro.com or call us on +44 (0) 20 7164 6582.

Are there any rules on the dress code?

Business attire is requested. The Summit is a formal opportunity to network with like-minded professionals and to gain knowledge from the industry’s finest risk management experts.

What is the cost and what is included in the registration fee?

We offer incentives for ‘early bird’ registrants of the Summit, as outlined on our pricing structure. Registration includes breakfast, refreshment breaks, lunches, the cocktail reception at the end of the day, full access to the sessions and exhibition area. Presentations from sessions are also available, subject to speaker approval.

Where can I find the Summit documentation and speaker presentations?

All registered attendees will receive an email with access to documentation and speaker presentations after the Summit* We will work with our presenters to include as many presentations as possible on our App during the Summit. *Please note that our speakers often have to gain permission from their relevant compliance departments to release their presentations. On rare occasions compliance may not allow presentations to be distributed.

Will breakfast, lunch and refreshment be provided?

Yes. As with all of our events the Center for Financial Professionals will be providing brilliant coffee, breakfast, lunch, refreshments, and smaller bites during the networking breaks.

Will there be opportunities to network with other attendees?

There are ample opportunities for networking and interaction throughout the Summit, such as

  • Breakfast, lunch and refreshment breaks
  • Cocktail reception at the end of the day (Subject to confirmation)
  • Q&A, panel discussions and audience participation technology available through the App
Are there opportunities to share my thought-leadership at the New Generational Operational Risk Europe Summit?

Yes there are plenty of opportunities for the Center for Financial Professionals to share thought-leadership to the attendees of New Generational Operational Risk Europe Summit and our wider risk professionals community. At the event we can distribute your material to the attendees, offer you an exhibition booth, and provide speaking opportunities so that you may enjoy a more prominent presence at the Summit. Visit the Sponsor tab for further information or contact sales@cefpro.com / +44 (0) 207 164 6582.

Are media partnerships available for the New Generational Operational Risk Europe Summit?

Yes. As part of a media partnership we can offer a variety of options to increase the branding and awareness of your association, company, certificate, publication or media. We are flexible with what we can offer however we usually:

  • Provide a discounted rate to attend
  • Place your logo and profile on the Summit website
  • Place your logo on promotional content where applicable
  • Distribute your media/marketing at the Summit
  • Promote through social media channels

To discuss this further please contact amy.greene@cefpro.com or call +44 (0)20 7164 6582

What can I do if I can't attend the event due to COVID-19?

If you are unable to attend the Summit due to national/COVID restrictions, CeFPro would be more than happy to offer you a refund, credit note or the option to transfer the ticket to a colleague who is able to attend.

REGISTRATION RATES

Representing a financial institution or government body – (E.g. Bank, Insurance company, Asset Manager, Regulator)

New Generation Operational Risk Europe

END OF YEAR
SPECIAL

NEW YEAR
SPECIAL

EARLY
BIRD

STANDARD
RATE

£599
Save £500

Registrations before: December 10

£699
Save £400

Registrations before: January 21

£799
Save £300

Registrations before: March 11

£1,099


Registrations after: March 11

Representing an information/service provider (E.g. Consultant, Vendor, Executive Search Firm, Law Firm)

New Generation Operational Risk Europe

END OF YEAR
SPECIAL

NEW YEAR
SPECIAL

EARLY
BIRD

STANDARD
RATE

£1,499
Save £1,000

Registrations before: December 10

£1,699
Save £800

Registrations before: January 21

£1,999
Save £500

Registrations before: March 11

£2,499


Registrations after: March 11

OTHER WAYS TO REGISTER
Register by Email
Contact us Directly
Download PDF registration page

REGISTER BY EMAIL

CONTACT US DIRECTLY

DOWNLOAD PDF REGISTRATION FORM

Simply email us with your
Full name
Job title
Company & address
Contact number

Email: lauren.carter{@}CeFPro.com

Call us on +44 (0) 20 7164 6582

Click here to complete the form and submit by email

DOWNLOAD THE BROCHURE

Jeremy is NatWest Markets’ Chief Risk Officer, having joined the bank in 2018. He has an extensive experience as a trader and risk manager. His roles in risk management include running regional and global market risk teams at a variety of firms including Commerzbank, UBS, Investec and Nomura, and the role of Chief Risk Officer, EMEA at Nomura since 2015. Jeremy holds a Masters in Economics Cambridge University.
Jeremy is NatWest Markets’ Chief Risk Officer, having joined the bank in 2018. He has an extensive experience as a trader and risk manager. His roles in risk management include running regional and global market risk teams at a variety of firms including Commerzbank, UBS, Investec and Nomura, and the role of Chief Risk Officer, EMEA at Nomura since 2015. Jeremy holds a Masters in Economics Cambridge University.
Søren Agergaard Andersen is the Chief Risk Officer for Nordea Asset Management, the biggest asset manager in the Nordics with more than € 250bn AuM. Søren is responsible for the overall enterprise risk function, managing an international team of risk professionals in Denmark, Sweden and Luxembourg. Before joining the asset management industry, Søren held leading positions within risk in banking and pension/life insurance. One of his main priorities is to define and uphold a strong and yet flexible governance and risk framework, which can support a sound overall risk culture. Søren holds a M.A. in Mathematics and Economics and a PRM certification.
Kimberley brings more than a decade of executive leadership experience in the Governance, Risk and Compliance space, building brand recognition, thought-leadership and revenue-accelerating marketing programs at companies including Thomson Reuters, SAI Global, the Global Association of Risk Professionals, Practical Law Company and Compliant. As part of her role at Aravo, Kimberley develops thought leadership content designed to help third party risk professionals benchmark their programs, share best practice, elevate their conversations to the Board, and build the business case for investment in the development of their programs. Kimberley is originally from New Zealand, and has also lived and worked in London and New York. She now lives in San Francisco, and in her spare time enjoys exploring and al fresco dining with her husband and bulldog.
Louise Waite is the Supply Chain Management & Assurance Director at Lloyds Banking Group. She leads a team of 50, delivering a group-wide approach to supplier risk assessment, supplier assurance and supplier management. Louise and her team maintain an effective Supply Chain Management framework, run a Centre of Excellence for Supplier Management and conduct hundreds of assurance reviews every year. Having spent several years in the IT and Pharmaceutical industries, Louise is enjoying her return to Financial Services where she started her Procurement career.
Jean-Francois Valette is leading Global Third Party Compliance & Risk management at eBay. Jean-Francois is responsible for enhancing eBay’s legal, risk and compliance program around all third parties impacting eBay’s operations and business activities directly or indirectly. He oversees the development and management of a third-party risk management program across the business units; engaging and supporting the management of the controls functions for the company, including Business Ethics Office, Information Security, Resiliency, Compliance investigations and reporting amongst others. Prior to joining eBay, Jean-Francois worked as the Head of Operations for Volkswagen Payments and held the roles of Head of Outsourcing and Global Third Party Compliance and Risk management for PayPal. He also held different positions in the Banking & Asset Management industry, and holds his Law and Investment Management certifications, specializing in regulatory compliance and outsourcing.
Martin Townsend will be speaking at Vendor & Third Party Risk Europe 2021
Sean Titley will be speaking at Vendor & Third Party Risk Europe 2021
Alex is Head of Supply Chain Risk for Lloyds Banking Group (LBG), responsible for ensuring that the supplier onboarding & management frameworks drive effective risk management and regulatory compliance. Alex has worked with LBG for 10 years, and has over 20 year experience in Sourcing and Supply Chain Risk.
An Alumni of De Monfort University & London Metropolitan University, Desmond is a seasoned Third-Party Risk Management Lead as well as a specialist in Supplier Relationship Management. He has worked both in the Public and Private sectors gaining foundational experience at London Underground over a 17 year career. He has also worked for Deutsche Bank, HSBC and now with Vodafone leading on Third Party Risk programme activities.Desmond is married with two children and enjoys travelling.
Daniel Cameron will be speaking at Vendor & Third Party Risk Europe 2021
Dilbagh is a Partner at Fintegral and leads the firm’s UK practice. He specialises in the areas of traded risk and climate risk, helping banks to enhance their analytics capabilities to better identify, quantify and manage current and emerging risks. He has over 20 years of experience in trading, risk management and quantitative modelling at banks and hedge funds, including Credit Suisse, Man AHL and Nomura. Dilbagh holds a degree in Natural Sciences (Physics) from the University of Cambridge.
Vishwas has deep international FS consulting and risk management experience across Europe, US, Middle East and SE Asia.Vishwas has led complex risk transformations for G-SIBS, challenger banks and fintechs in the UK and EMEA, focusing on prudential regulation, capital and stress testing. Vishwas has also led a number of banking authorisations, fintech and Brexit applications and has experience of helping clients deliver to regulatory expectations and their internal performance targets. Vishwas also has experience in thought leadership and eminence, having led a number of conferences, speaker sessions and panel discussions with regulators and industry participants
Charis is a Risk Management generalist with 13+ years of experience in investment and retail banking. He is currently the Chief Risk Officer of SIB (Cyprus) Ltd, Sberbank Group, where he is responsible for developing the Risk Management framework, overseeing regulatory initiatives and driving strategic projects related to risk. His interests include Fintech and innovation in Risk Management. He holds an MBA and a Master’s in Financial Mathematics. He is also a CFA charterholder and a certified Financial Risk Manager.
Stuart Burns currently has the role of Senior Technical Specialist at the PRA, working in the team reviewing and approving IRB models. He has responsibility for aspiring IRB firms. He previously ran the IRB risk weight analysis in the Annual Cyclical Scenario (ACS) stress test, challenging firms’ stressed projections and recommending capital responses. Stuart has over 20 years experience delivering credit risk, stress testing and economic capital models. This includes roles as: Head of Model Validation for S&P Europe. Head of Models for the Rainbow Business at Royal Bank of Scotland. Head of Credit Risk Methodology at Barclays Capital, where he rebuilt the team following the departure of the previous head, and managed all IRB related regulatory issues. Head of Corporate Analytics at HSBC, where he was responsible for Credit Risk Modelling and saw the bank achieve Advanced IRB status. He also introduced credit risk stress testing and economic capital. Head of Economic Capital and Model Risk Management at Standard Chartered Bank, where his responsibilities included building an offshore validation team, and coordination of stress testing across portfolios and risk types. Advanced IRB status was delivered on the strength of these areas.
Over the last 3 years, I have provided trusted advice and guidance to a variety of organisations looking to change their approach to GRC. The organisations I have worked with have often been looking to advance their approach to GRC through the use of modern, intuitive, and insightful technology. My job is to help these businesses and people with this often daunting task, and make it as seamless as possible.
Rob is responsible for New Business Sales and Account Management in EMEA. Based out of our London office, Rob helps guide organisations through the vendor evaluation process, remaining a key point of contact through the implementation process and throughout the ongoing relationship. Rob joined Riskonnect in September 2017 and has over 7 years experience in Governance, Risk and Compliance solutions helping a range or organisations from different industries including Telecommunications, Financial Services, Maritime and Infrastructure Projects, and more, evaluate, select and implement highly successful solutions.
David Cassonnet is Director of Business Development at ActiveViam, leading the creation of new solutons and use cases for the company.In his role, David ensures that the new product features developed by the company's R&D team translate into innovative and actionable use cases that deliver tangible value to the clients' business.With over twenty years of experience in financial markets, David has a double expertise in business development and solutions implementation. Previously he was Managing Director of ActiveViam in APAC where he and his consulting team were involved in several front-office and risk management projects with large local and international banks. David also held several roles at Mysis and Summit Systems.
Benjamin Westwood will be presenting at the 10th Annual Risk EMEA Summit.
Suresh Sankaran will be presenting at the 10th Annual Risk EMEA Summit.
Nigel Milbank is a Cambridge University graduate and Chartered Accountant having trained with Arthur Andersen and Deloitte. Nigel has held audit positions in Schroders and Credit Suisse as an Audit Director, following which he helped set up the Operational risk function and Product Control global assurance at Credit Suisse.Nigel was Director of Enterprise and Operational Risk at Santander UK from 2006 to 2011 and joined RBS in 2012 to run the Group ICAAP function. He has held various stress testing delivery and improvement roles at RBS/ Natwest Group and since 2020 has been Programme Manager on the Climate Programme building climate stress capability and embedding climate financial risk management.
Alistair McLeod will be presenting at the 10th Annual Risk EMEA Summit.
Melissa Longmore will be presenting at the 10th Annual Risk EMEA Summit.
Libor Krkoska will be presenting at the 10th Annual Risk EMEA Summit.
Pradyumna specializes in Market Risk and Counterparty Risk with experience spanning both the Front Office and Risk Management functions at two of the largest global investment banks. In his current multi-dimensional role he is the market risk manager for JPM’s differential discounting desk, the banking book loan portfolio and also is the head of CVA stress testing. He is also involved in developing a climate risk management framework for JPM’s trading book. Outside of work, he is a bit of a musician and is working on his first album.
Jérôme Henry is Principal Adviser at the ECB, in the financial stability area. He led Quality Assurance for SSM stress tests and was a BIS fellow. Originally from the Banque de France, Mr Henry started at the ECB leading its modelling team and thereafter its projection exercise. Mr Henry has a number of research publications, eg the ECB STAMP€ e-book. An ENSAE graduate, he holds an Economics PhD and a History BA from Paris Sorbonne.
Per Hansson is a Director and Head of CCR Exposure Management within Credit Risk Management at Deutsche Bank, responsible for the bank’s IMM and pre-deal exposure models for counterparty credit risk. Per is additionally responsible for capital planning and the bank’s Pillar 2 capital model for credit risk. Previously, Per worked in Market Risk Management for Credit Trading and CVA at Deutsche Bank and JP Morgan and was also a risk manager in JP Morgan’s prime finance business. Per has an MSc in Engineering Physics from Lund University, Sweden.
Atanas Dimov will be presenting at the 10th Annual Risk EMEA Summit.
Ashish Bansal, a certified Chartered Accountant from India, is the Head of Finance & Regulatory Reporting in Union Bank of India (UK) Limited. In his 8 years of industry know-how, his range of experiences span from application of operational aspect of conventions at grassroot, to administering and formulating policy blueprints at the executive stratum. His in-depth technical understanding of banking products and demonstrated cognizance of RBI’s as well as Bank of England’s regulatory governance, adds to his industry’s proficiency.
Yingbo Bai currently heads up the global valuation methodologies team at UBS, where he is also a D&I ambassador . Previously, he worked in a number of quantitative roles at Morgan Stanley and JP Morgan, after starting his career at CICC. Yingbo graduated from Oxford University with MSc in Mathematical Finance and London Business School with Masters in Finance, with undergraduate at Tsinghua University.
Sean Titley will be presenting at the 10th Annual Risk EMEA Summit.
Member of the Fraud Leadership Team across Natwest for 5 years; previous fraud prevention responsibilities have covered various products, customer journeys and fraud typologies. Currently accountable for the overall prevention and strategy of First Party Fraud (covering onbook, mules and application fraud)Previous roles include Operations Manager for Debt Management and Head of Customer Experience for Ulster Bank.
Praveen Singh will be presenting at the 10th Annual Risk EMEA Summit.
Gary Savill is Head of Enterprise Risk for Saga Group and has over 12 years of extensive risk management expertise, working previously in general and medical insurance for AXA UK for 10 years and as Deputy Head of Operations for Sanlam Investment Management for 4 years. Gary is a Chartered Management Accountant, qualifying whilst working for Nestle UK and is also a Specialist member of the IRM and member of the Institute of Management.
Alex Rothwell will be presenting at the 10th Annual Risk EMEA Summit.