Operational Risk Management USA 2020

Advancing management of operational risks and leveraging technology to increase value proposition

6th Annual

Operational Risk Management USA

October 6-7, 2020 | New York City

Leveraging innovation and transforming operational risk frameworks 

Integrating conduct requirements and maturing risk culture of a firm

Operational risks associated with predicting unknowns

Integration of compliance, operational risk and enterprise risk teams

Insight from the regulators to understand expectations


Monitoring and measuring risk appetite as a value adding tool

Evolution of the 3 LoD model and evolving responsibilities

Incorporating and developing robust process mapping

Quantification of operational risk within stress testing scenarios

Integrating and driving a robust resilience program


Bringing technology and use of AI and machine learning to operational risk

Building capabilities to predict and mitigate risk

Deriving value from risk data and impact of privacy regulations

Aligning fraud and operational risk to identify and manage threats

End to end management across supply chain and effective controls


Ryan Williams
Director, Operational Risk Programs


Etsuko Jennings
Managing Director, Operational Risk
Morgan Stanley Investment Management


Rajeev Dave
Director Compliance


Kathryn Toth
Director, Operational Risk Management
BMO Harris Bank


Sunil Subramanian
Executive Director, Head of Operational Risk Quantification
JP Morgan Chase


Sabeena Liconte
Head of Legal & CCO
Bank of China International


Aengus Halinan
MD, Group Head of Operational Risk
Credit Suisse


Michael Anastasio
Head of Enterprise and Operational Risk
Charles Schwab Investment Management


Amit Valecha
Executive Director, Operational Risk Management, New York


Brian LoBalbo
Senior Director, Operational Risk Management
Capital One

15th December 2020
Rachel Michelin, President, CEO, California Retailers Association

Exploring the current landscape and ability to create an ethical/sustainable supply chain

The views and opinions expressed in this article are those of the thought leader and not those of CeFPro. By Rachel Michelin, President, CEO, California Retailers […]
14th December 2020
By Eirini Etoimou, Group Procurement Manager, ODEON & UCI Cinemas

Lessons learned from the pandemic and adaption of business models to diversify supply chain concentration

The views and opinions expressed in this article are those of the thought leader and not those of CeFPro. By Eirini Etoimou, Group Procurement Manager, ODEON […]
8th December 2020
By Orlando Fernandez Ruiz, Senior Technical Specialist, Governance, Remuneration and Controls, Bank of England

Leveraging lessons learnt from heavily regulated industries to identify best procedure

The views and opinions expressed in this article are those of the thought leader and not those of CeFPro. By Orlando Fernandez Ruiz, Senior Technical Specialist, […]
3rd December 2020
Malcolm Parker, TPRM Service Line Leader, Mobius Condulting

Why is your Third Party Risk Management (TPRM) programme failing?

The views and opinions expressed in this article are those of the thought leader and not those of CeFPro. By Malcolm Parker, TPRM Service Line Leader, […]
1st December 2020
Jian Huang Global Head of Corporate Supply Chain Risk Management HELLA GmbH & Co. KGaA

How to drive end-to-end supply chain risk management including people, process and technology

The views and opinions expressed in this article are those of the thought leader and not those of CeFPro. By Jian Huang, Global Head of Corporate […]
19th October 2020
Shamial Afzal, Head of Supplier Management Governance, Legal & General

Understanding the importance to developing an ethical supply chain and the impact of failure on reputation & brand

The views and opinions expressed in this article are those of the thought leader and not those of CeFPro. By Shamial Afzal, Head of Supplier Management […]
11th August 2020

Repapering, digitalisation and Contract Lifecyle Management: Reducing costs whilst achieving LIBOR remediation

5th August 2020
Virtual Risk EMEA 2020

Announcing CeFPro’s Virtual Risk EMEA 2020 Summit

7th July 2020
Nadeem Shamim, Head of Cash and Liquidity Management, SmartStream

Sophisticated digital framework for cash & liquidity proves its value under stressed conditions

The views and opinions expressed in this article are those of the thought leader and not those of CeFPro.
24th June 2020
Corey A. Reason, Head of Compliance, Clarien Bank Limited

Fraud & Financial Crime: Just Another Brick In The Wall…

The views and opinions expressed in this article are those of the thought leader and not those of CeFPro. By Corey A. Reason, Head of Compliance, […]
17th January 2020

Research survey: Basel IV Readiness – How prepared is your firm?

2nd January 2020

Global research survey: Technology risk in financial services

22nd October 2019

Improving third party risk management programs to optimize operations

27th September 2019

CeFPro Webinar – Business Value: Risk culture, lines of defense and emerging risks

12th September 2019

Making fairness an intrinsic part of AI for financial services

By Sray Agarwal, Specialist – Data Science & AI, Publicis Sapient

2020 Co-Sponsor:

Strategic Risk Associates

Built by bankers for bankers, Strategic Risk Associates’ Watchtower System advances risk and performance management for executives and the board in financial institutions. SRA Watchtower is a SaaS based Enterprise Risk Intelligence and Collaboration System that aggregates, integrates, normalizes and reports all critical risk and performance indicators on a continuous basis, providing real time access to company wide risk performance data, integrated in a way so as to strategically optimize risk strategy to the bottom line.

2020 Associate Sponsor:


Phyton Consulting specializes in tackling the most complex initiatives facing our clients. From GRC to Data Management and Technology, we strive to be the best subject matter-led, execution-focused group on the street.

Our services are conceived to address industry-specific business and data challenges with the right blend of tactical and strategic execution. With our deep industry and subject matter expertise, we partner with and empower highly regulated and data intensive organizations to focus on their core businesses.

Phyton Talent Advisors, provides top-tier talent for the world’s most competitive industries. We strive to present the perfect candidate who will not only fulfill and exceed the job’s requirements, but also seamlessly fit into our company’s culture and organization. Working on behalf of both the professional and the employer, we invest time into each candidate to fully understand the scope of their career goals and professional interests. We would never advocate for someone we wouldn’t want to work with ourselves.



ORX is the largest operational risk association in the financial sector and for nearly two decades has been an ever-expanding global community that brings together thousands of operational risk professionals to share knowledge, expertise and experience.

ORX’s services include a range of solutions focused on effective management and measurement of operational and non-financial risk. As well as enabling the secure and anonymous exchange of loss data between financial organisations, their services also include ORX News, a platform that collates publicly-reported loss events from around the globe, an extensive research programme, and many global networking events.

ORX not only supports individual organisations to assess their vulnerability to losses, but also to shape industry-wide development of best practice. ORX is owned and managed by over 100 financial firms from all over the world. As a not-for-profit organisation, ORX invests all income back into providing high-quality benefits for operational and non-financial risk professionals. This ultimately helps develop the discipline.



Crowne Plaza
Times Square
1605 Broadway
New York
NY 10019



Please call


View hotel website here

Keynote Panel Discussion: Utilizing FinTech infrastructure to drive process automation.

Monitoring and mitigating insider risk and limiting insider fraud.

Why should you join us at Operational Risk Management USA 2019?

Reputational risk, risk culture and increasing overall efficiency.

Earn up to 15 CPE Credits for the two-day Course.

  • Prerequisites: Knowledge of financial risk management
  • Advanced Preparation: No advanced preparation is required
  • Program Level: Intermediate to advanced
  • Delivery Method: Group-live

The Center For Financial Professionals is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org

Please note these are subject to change as per the agenda and final credits will be available after the event.

Earn up to 15 CPE credits

Frequently Asked Questions

Can I present at the Operational Risk Management 2020 Congress?

Yes, the Center for Financial Professionals are happy to discuss speaking opportunities at Operational Risk Management USA Congress 2020. For further information on this please contact alice.kelly@cefpro.com or call us on +1 888 677 7007.

Are there any rules on the dress code?

Business attire is requested. The Congress is a formal opportunity to network with like-minded professionals and to gain knowledge from the industry’s finest risk management experts.

What is the cost and what is included in the registration fee?

We offer incentives for ‘early bird’ registrants of the Congress, as outlined on our pricing structure.

Registration includes breakfast, refreshment breaks, lunches, the cocktail reception at the end of the day, full access to the Congress sessions and exhibition area. Presentations from sessions are also available, subject to speaker approval.

Where can I find the Congress documentation and speaker presentations?

All registered attendees will receive an email with access to documentation and speaker presentations after the Congress*

*Please note that our speakers often have to gain permission from their relevant compliance departments to release their presentations. On rare occasions compliance may not allow presentations to be distributed.

Will breakfast, lunch and refreshment be provided?

Yes. As with all of our events the Center for Financial Professionals will be providing brilliant coffee, breakfast, lunch, refreshments, and smaller bites during the networking breaks.

This will be provided on both days of the Congress.

Will there be opportunities to network with other attendees?

There are ample opportunities for networking and interaction throughout the Congress, such as

  • Breakfast, lunch and refreshment breaks
  • Cocktail reception at the end of the day (Subject to confirmation)
I have several colleagues that would like to attend, is there a group discount?

Certainly! We are pleased to offer you a 50% discount on the third registration or provide a fifth registration for free.

If you would like to register more than five colleagues please contact us on +1 888 677 7007

Please note:

  • Registrations must be made at the same time
  • Registrations must come from the organization
  • The lowest registration will be discounted
Are there opportunities to share my thought-leadership at Operational Risk Management 2020?

Yes there are plenty of opportunities for the Center for Financial Professionals to share thought-leadership to the attendees of Operational Risk Management USA Congress 2020 and our wider risk professionals community.

At the event
We can distribute your material to the attendees, offer you an exhibition booth, and provide speaking opportunities so that you may enjoy a more prominent presence at the Congress. Visit the Sponsor tab for further information or contact sales@cefpro.com / +1 888 677 7007.

Risk Insights
Feature your content on our Risk Insights website and supporting Risk Insights monthly newsletter. For further information please download our media pack here.

Are media partnerships available for Operational Risk Management 2020?

Yes. As part of a media partnership we can offer a variety of options to increase the branding and awareness of your association, company, certificate, publication or media. We are flexible with what we can offer however we usually:

  • Provide a discounted rate to attend
  • Place your logo and profile on the Congress website
  • Place your logo on the Congress brochure
  • Place your logo on promotional content where applicable
  • Distribute your media/marketing at the Congress
  • Promote through social media channels

To discuss this further please contact amy.greene@cefpro.com or call +1 888 677 7007.

This survey is to assess the current state of software implementations for management of the following NFRs: Operational risk; Financial crime risk; Third-party risk; Technology risk; Conduct risk; and Model risk.

For each of the above NFRs, the survey aims to assess the following topics: Preference for in-house developed software vs. purchasing vendor provided software | Key criteria used by organizations to select the most appropriate vendor software | Most widely implemented vendor provided software | Typical implementation challenges and solutions adopted to address these |Most widely used consulting and service providers for designing frameworks and supporting implementation of the software | The key emerging business requirements.

Operational Risk Survey

All survey respondents will receive a complimentary full copy of the final report

Representing a financial institution or government body
(E.g. Bank, Insurance company, Asset Manager, Regulator)

2020 Pre-Agenda Rate


Representing an information/service provider
(E.g. Consultant, Vendor, Executive Search Firm, Law Firm)

2020 Pre-Agenda Rate


Group Bookings:

Group rates are available for 3 or more attendees from the same organisation, when registering at the same time. The current rate allows every third colleague to come along for half price or a fifth colleague to attend for free!

Other Ways to Register

1. Register by Email

Simply email us with your e-signature
we will do the rest for you!

We only need your:
– Full name
– Job title
– Company & address
– Contact number


2. Contact Us Directly

+44 (0)20 7164 6582 (UK)
+1 888 677 7007 (US)


Connect With Us

Center for Financial Professionals

Connect With Us | #OpRiskUSA

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