Payments Forum 2018

An era of increased competitiveness: Payment trends, technologies and regulatory requirements

Bring the team: 3rd colleague half price when two colleagues register

Contact us +44 (0) 207 164 6582

Payments Forum 2018

Taking place on 27-28 February 2018 – Etc Venues – monument, 8 Eastcheap, London, EC3M 1AE, UK Download the brochure

Key highlights to be addressed

Payments Landscape

Rapid evolution and overcoming obstacles to increased competition from FinTechs and digital players

PSD2 and Open Banking

Operational requirements for PSD2, lessons learnt pre and post implementation and planning for implementation based on RTS assumptions

Fraud & AML

Reviewing regulatory requirements and technological advances to improve Fraud/AML detection and prevention

Cyber Security

Using machine learning and predictive analytics to combat the increasing exposure to cyber threats

Cross Border Payments

Navigating competitive environment and utilising technology to retain advantage

Artificial Intelligence and Blockchain Technology

Implementation challenges of AI and current applications and future viability of blockchain as a payment solution

SEPA Instant Payments

Implementation and translating opportunities into efficient payments

APIs

Reviewing uptake of APIs in the UK and Europe and potential impact of third party access on FIs

Data Privacy and Protection

The interaction between data privacy & protection and payment laws for effective management and compliance

Payment Schemes

Reviewing the potential consolidation and restructuring of payment schemes and streamlining schemes across the industry

Hear from over 20 senior payments professionals, including:

Mike Jones

Mike Jones headshot

Head of Market Services Division

Bank of England

Dirk Haubrich

Dirk Haubrich Headshot

Head of Consumer Protection, Financial Innovation and Payments

European Banking Authority

Paul Smith

Paul Smith Headshot

Head of Policy

Payment Systems Regulator

Evelien Witlox

Evelien Witlox Headshot

Global Head of Payments and Cards

ING

Julien Sawyer

Julian Sawyer Headshot

Chief Operating Officer

Starling Bank

Otto Benz

Otto Benz Headshot

Payments Technical Services Director

Lloyds Banking Group

Day One | 27th February | London

08:00 Morning registration & coffee

08:50 Chair’s opening remarks

PANEL DISCUSSION – PAYMENTS LANDSCAPE

09:00 Assessing the rapid evolution of the payments landscape and increased competition from FinTechs and digital players

  • The move to digital and the push to develop mobile banking
  • Increasing appearance of FinTechs, challenger banks and tech giants
  • Partnering with or purchasing of FinTechs
  • Maintaining trust and loyalty from customers and retaining customer base
  • Creating a fair playing field: Regulations for FI’s vs. FinTechs
  • Increasing banks agility and responsiveness to keep up
  • Improving access to payment systems enabling innovation and competition

Craig Ramsay, Global Head of Innovation, GLCM, HSBC

Nik Brereton, Head of Digital Payments and Cards, Digital Business Banking, Barclays

Otto Benz, Payments Technical Services Director, Lloyds Banking Group

09:50 Future of Payments – a view from a FinTech

  • What are consumers and businesses needing from Payments
  • What’s the current payments landscape
  • How is this landscape changing – realtime, Apple/Android Pay, Faster Payments, SEPA Instant
  • How do we expect payments to evolve including the New Payments Architecture & PSD2
  • Who will be the players in the payments eco-system in the future

Julian Sawyer, Chief Operating Officer, Starling Bank

10:30 Morning refreshment break & networking

11:00 Adapting to changing consumer expectations and behaviour to increase customer loyalty

  • Increasing mobile only internet banking
  • Meeting increasing demands of the consumer
  • Opening up of competition
  • Expectations of the new generation
  • Being innovative and having more customer centric solutions
  • Making offerings more attractive for consumers

Lillian Grosman, Head of Payments, Personal Banking, Business Development, Danske bank

SEPA INSTANT PAYMENTS

11:40 SEPA instant payment implementation and translating opportunities into efficient payments

  • Implementation uptake and SEPA teething problems
  • Brexit and negotiating a SEPA deal for the UK
  • SEPA connectivity solutions for customer payments
  • Having the infrastructure to operate in real time mode
  • Blending real time payment systems into legacy systems
  • An ideal entry door for fraud: Doing AML in real time under SEPA
    • Installing instant anti-fraud systems, robotic systems

Kirstine Nilsson, Head of Strategic Engagements and Relationships, Group Payments and Cash Management, Swedbank

12:20 Lunch break & networking

FRAUD & AML

13:20 Reviewing regulatory requirements and technological advances to improve Fraud/AML detection and prevention

  • Changing AML regulatory framework
  • Moving to a Big data analytical approach to scanning transactions against watch-lists
  • Use of Network analytics to identify financial crime and fraud
  • The move to a real time environment
  • Transaction monitoring of fraud and financial crime and balancing operational resource management
    • Using analytics to generate target alerts
  • Developing a layered security approach to defeat advanced criminal networks

Paul Cain, Global Head of Research Analytics, Financial Crime, HSBC

CYBER SECURITY

14:00 Using machine learning and predictive analytics to combat the increasing exposure to cyber threats

  • The rise in digital transformation increasing exposure to cybercrime
  • Managing the increasing cyber threats
  • Impact of new players
  • Recognising internal risks and ensuring good governance
  • Digital identification within the payments industry: Voice recognition, biometrics, KYC
  • Where is the next cyber threat going to come from?

Vikas Munshi, Lead Platform Architect – Data Analytics and Machine Learning, ING

CROSS BORDER PAYMENTS

14:40 Navigating competitive environment for cross border payment and utilising technology to retain advantage

  • Challenges with the current Correspondent Banking Model. How can Banks respond…
  • Increased competition from FinTechs offering low cost/fees solutions. Opportunity to collaborate.
  • Swift GPI: providing data and tracking of end to end transaction.
  • How realistic is Blockchain as a solution for cross border payments?

David O’Riordan, Head of Payments, Cards and Treasury Services, AIB

15:20 Afternoon refreshment break & networking

PANEL DISCUSSION – ARTIFICIAL INTELLIGENCE AND BLOCKCHAIN TECHNOLOGY

15:50 Assessing the implementation challenges of Artificial Intelligence and its transformational opportunities across the business

  • Increasing efficiency of processes
  • Improving customer experience
  • Better leveraging of exiting data
  • Adapting to cultural changes within the organisation and with clients
  • Reaction to increased digital experience and non-human interaction

Ville Sointu, Head of DLT and Blockchain, Nordea

Roberto Mancone, Managing Director, Global Head of Disruptive Technologies and Solutions, Deutsche Bank

Kirstine Nilsson, Head of Strategic Engagements and Relationships, Group Payments and Cash Management, Swedbank

16:40 Blockchain technology: Current applications and future viability as a payment solution

  • Digital Trade Chain: 7 Banks use Blockchain for Trade Finance for SMEs
  • Blockchain eliminating inefficiencies in routing between banks
  • Proof of concept: Advantages over internal payment schemes
  • Netting solution for blockchain
  • Combining messaging and payments in one
  • Using blockchain for cross border payments
  • Data and blockchain technology in the future
  • Central banks issuing digital currency as a new payment instrument

Roberto Mancone, Managing Director, Global Head of Disruptive Technologies and Solutions, Deutsche Bank

17:20 Chair’s closing remarks

17:30 End of Day One & evening cocktail drinks reception

Day Two | 28th February | London

08:15 Morning registration & coffee

08:50 Chair’s opening remarks

EBA KEYNOTE ADDRESS

09:00 One month after PSD2-Day: An update from the EBA

  • Progress update on the 12 EBA mandates under PSD2
  • Initial observations of market developments
  • Status of the RTS on SCA&CSC
  • Introducing the EBA’s Q&A process

Dirk Haubrich, Head of Consumer Protection, Financial Innovation and Payments, European Banking Authority

PANEL DISCUSSION PSD2 AND OPEN BANKING

09:40 Reviewing operational requirements for PSD2 and lessons learnt ahead of and post implementation

  • Ensuring technical and operational readiness for implementation
  • Day 1 across Europe: Implementation teething problems
  • Customer impact and engagement: Gaining consent
  • Mitigating cyber risk of third parties
  • Understanding impact across the chain of processes
  • Resolution timelines and compliant handling
  • Embedding and leveraging in organisations and commercialising
  • Users of APIs and protecting customers and data
  • Fraud: Accountability for losses when individuals hand data access over

Craig Ramsay, Global Head of Innovation, GLCM, HSBC

Will Beeson, Head of Operations and Innovation, Civilised Bank

Scott Manson, Head of Payment Strategy, Nationwide

10:30 Morning refreshment break & networking

11:00 Riding the waves of change: Thriving post-PSD2 and ensuring success in a more competitive landscape

  • Transformation of banks in the wake of PSD2
  • Opportunities in the AISP/PISP space and balancing risk of being a first-mover
  • Prospects for collaboration with exciting new entrants: Threat or opportunity
  • The balance between innovation and security strategies
  • Different approaches and strategies coming into play across Europe
  • Transforming from defensive to proactive in a more crowded industry
  • The transformation of customer experience under PSD2
  • Impact on new products and services

Evelien Witlox, Global Head of Payments and Cards, ING

APIs

11:40 Reviewing the uptake of APIs in the UK and Europe and potential impact of third party access on FIs

  • APIs going into effect whilst technical standards are not ready
  • Screen scrapping vs APIs from a UK and European perspective
  • Big retailers and third parties harnessing of APIs
  • Controls around types of people that can access APIs: Unclear
  • Potential for data usage and scanning by third parties
  • Ensuring data managed correctly and carefully
  • Ensure customers educated on impact of releasing information to different entities
  • Linking in of small third-party providers
  • The advent of APIs: Increasing competitiveness and decreasing transactions banks have with customers

Juergen Von Der Lehr, Managing Director, Head of Digital Innovation, Deutsche Bank

12:20 Lunch break & networking

PAYMENT SYSTEMS REGULATOR KEYNOTE ADDRESS

13:20 Revolutionising the interbank payments system to promote more competition and innovation

  • Discuss the work of the Payments Strategy Forum to develop a blueprint to revolutionise the future UK interbank payment systems
  • Discuss some of the new services for users, and opportunities for innovation that will be provided
  • Explain how the changes to the interbank payment systems can work with the changes from PSD2 and Open Banking to deliver better services for users and more competition and innovation
  • Discuss the role of the NPSO in helping to deliver this change.

Paul Smith, Head of Policy, Payment Systems Regulator

PANEL DISCUSSION – PAYMENT SCHEMES

14:00 Reviewing the potential consolidation and restructuring of payment schemes and streamlining schemes across the industry

  • Increasing efficiency and competitiveness
  • Potential consolidation of payment schemes in the UK
  • High costs of scheme compliance
  • Replacement of the central infrastructure with the New Payment Architecture (NPA)
    • What could this look like?
  • New payments systems operator plans
  • More non-banks eligibility to join payment schemes
  • Bank of England RTGS agenda: Increasing competitiveness for FIs

Mike Jones, Head of Market Services Division, Bank of England

Becky Clements, Head of Industry Engagement and Payment Change, Metro Bank

Caitriona Whelan, Head of Compliance and Controls, NatWest

DATA PRIVACY AND PROTECTION: GDPR

14:50 Identifying and overcoming obstacles in the interaction between data privacy/protection and payment laws for effective management and compliance

  • Understanding what GDPR requirements are
  • Ensuring GDPR and PSD2 work together: Siloe integration and competing project times
  • Information gathering: Awareness of type of transactions should block or be vigilant about
  • Monitoring customer consent and liability if something goes wrong
  • Portability of data
  • Data management: Sufficient control of data so not in breach of anything

Ruth Wandhöfer, Managing Director, Global Head Regulatory & Market Strategy, Citi

15:30 Afternoon refreshment break & networking

PAYMENT EXPERIENCE

16:00 From Transaction to a whole country digitization: How experience can make digital payments mainstream

  • Streamlined payment processes as powerful buyer education tools: Intesa Sanpaolo’s card-based and account-based solutions
  • Extended acceptance tool suite for merchants: Welcoming any kind of digital payments as cash and cards are not going to disappear by chance
  • Overcoming a commoditized, crowded competitive arena: Spotlights on the value added services an incumbent can and have to master and sustain
  • Partnering for understanding, innovating, testing and scaling up: 1 million innovation ambassadors across the nation to foster buyer&merchant-relevant payment evolution
  • Softening the touchpoint boundaries: Intesa Sanpaolo’s solution to bond online and offline transactions into a unique user experience

Marco Marocco, Head of Digital Payments, Intesa Sanpaolo

16:40 Open banking: Assessing potential partnership opportunities afforded by open banking and a look towards the future

  • Understanding what has been delivered so far
  • What the industry still needs to deliver
  • Potential future options: Industry and organisation specific
  • Opportunities for and benefits of collaboration

Scott Manson, Head of Payment Strategy, Nationwide

17:20 Chair’s closing remarks

17:30 End of Payments Forum 2018

Will Beeson Headshot

Will Beeson, Head of Operations and Innovations, Civilised Bank

As Head of Operations & Innovation of CivilisedBank, Will has a keen interest in innovation in the banking and FinTech sectors. Throughout his career in established and early stage financial services companies, Will has developed deep insight into technical and operational challenges as well as changing customer behaviour and needs. After starting his career as an analyst at Citigroup in New York, Will spent seven years in continental Europe advising and managing financial services companies through the 2008 financial crisis and the subsequent European sovereign crisis. He is an active member of the London FinTech and startup communities, serving as a startup advisor at StartupBootcamp FinTech, a London-based FinTech accelerator, and an advocate at Tech London Advocates, an industry organisation promoting London as a global tech innovation capital. Will is a writer and frequent speaker at banking and FinTech conferences on innovation. He holds a BA from Amherst College (USA) and is a Chartered Financial Analyst (CFA) Charterholder.

Otto Benz Headshot

Otto Benz, Payments Technical Services Director, Lloyds Banking Group

Otto will be presenting at the Payments Forum 2018

Nik Brereton Headhsot

Nik Brereton , Head of Digital Payments and Cards, Digital Business Banking, Barclays

Nik will be presenting at the Payments Forum 2018

Paul Cain Headshot

Paul Cain, Global Head of Research Analytics, Financial Crime, HSBC

Paul is the Global Head for the Research Analytics team within the Financial Crime and Threat Mitigation (F.C.T.M.) function. Responsible for managing a highly skilled data science and complex data analytics function, designing innovative solutions across the financial crime and fraud threat landscapes.  HSBC operates in 67 Countries worldwide and seeks to leverage the full extent of the HSBC data & intelligence network to identify criminal activity. Paul joined the HSBC Group team in 2009 and became the Global Head for Fraud Analytics and System Strategy for HSBC.  This new position was designed to manage the global fraud system development and deployment roadmap, working collaboratively with key vendors to transform the core capabilities.  In recent years HSBC created a centralised strategic Hub function that designs fraud analytical solutions that are then deployed globally across different platforms. Previously Paul coordinated analytical ‘best practice’ activity across the different HSBC UK Brands (Marks & Spencer Bank, First Direct, HFC, John Lewis and the main HSBC Branded Cards).  Paul has over 30 year’s industry experience working in all aspects of analytics and system development including application, credit and behavioural strategies.

Clements_Becky

Becky Clements, Head of Industry Engagement and Payment Change, Metro Bank

As Head of Industry Engagement and Payment Change, Becky Clements is responsible for Metro Bank’s payment and card change activity, as well as leading industry engagement and engagement with critical third party payment suppliers. Becky has extensive experience of working with the payments industry and delivering long-term, sustainable value to both customers and the business. Becky has close involvement with the Payment System Regulator and sits on the Advisory Panel and the Payment Strategy Forum and is part of the delivery group for the consolidation of the three Retail Payment schemes. This close involvement gives her a unique perspective on the progress and work being taken to improve customers’ payment experience. Becky is also a Director of Payments UK and the Faster Payments Scheme.

Lillian Grosman Headshot

Lillian Grosman, Head of Payments, Personal Banking, Business Development, Danske Bank

Lillian will be presenting at the Payments Forum 2018

Dirk Haubrich Headshot

Dirk Haubrich, Head of Consumer Protection, Financial Innovation and Payments, European Banking Authority

Dr Dirk Haubrich is Head of Consumer Protection, Financial Innovation and Payments at the European Banking Authority (EBA). The EBA regulates credit institutions, payment institutions, electronic money institutions and other financial institutions across the 28 EU Member States. Dirk leads on the EBA’s work on payment services; consumer protection; and financial innovation (which includes, inter alia, Virtual Currencies, Crowdfunding, ‘Robo-advice’, and ‘Big Data’). Previously, Dirk held roles across the private, academic and public sectors, with consulting firm Accenture; University College London, the University of Oxford; the UK Prime Minister’s Strategy Unit; the UK Electoral Commission; and UK Financial Services Authority.

Mike Jones headshot

Mike Jones, Head of Market Services Division, Bank of England

Mike is Head of Market Services Division at the Bank. The Division is responsible for: the operation and development of RTGS, the UK’s high value payments system; the operation of CHAPS, the UK’s high value payment scheme; and delivery of the Bank’s securities and collateral operations. Mike joined the Bank in 1997. During his career Mike has worked in the Bank’s back, middle and front office functions, prudential supervision (focussing on custody banks) and on financial market infrastructure, including an 18 month secondment to CRESTCo.

Roberto Mancone Headshot

Roberto Mancone, MD, Global Head Disruptive Technologies and Solutions, Deutsche Bank

Global Head of Disruptive Technologies and Solutions for Private Wealth and Commercial Clients Division of Deutsche Bank, in charge of definition, design and delivery of the scalable advisory model of the Division, responsible for Artificial Intelligence, Blockchain, Internet of Things (IoT), Strategic Partnership with Fintechs, Industrial Accelerators, redesign of E2E processes and Customer Journey, Access Channels and Data Analytics. Previously Global Head of Business Products (Micro, SMEs and MidCorporate) and Vice Chairman of the Global Credit & Deposit Product Executive Committee (Mortgage, Consumer Finance, Business Products, Payments, Deposits and Accounts) covering Germany (Deutsche Bank and Postbank), Italy, Spain, Portugal, Poland, India and China. In Deutsche Bank since 2007 as Italy Country Head of Business Clients and Business Products Segment. In 2009 Head of Private & Business Banking in Italy (Italian Branch Network). In 2011 European Head of Credit Products (Mortgage, Consumer Finance, Business Products), ex Germany. He worked from 1990 to 2007 at BNL – BNP Paribas Group in Italy and abroad: as Head of Corporate Banking he worked 7 years in the United States (Chicago and New York) and 3 years in the UK (London). He holds an Executive MBA from SDA Bocconi in Milano and a Master of Science in Economics, Statistic and Econometric from the University Federico II of Napoli Board Member of Efma, Chairman of Business and Digital Advisory Council of EFMA, member of ECGI (European Corporate Governance Institute), Member of the Advisory Board of BAA (the Bocconi Alumni Association), and Member of the Editorial Board of SME Advisor Middle East in UAE.

Scott Manson

Scott Manson, Head of Payment Strategy, Nationwide

Scott will be presenting at the Payments Forum 2018

Marco Marocco Headshot

Marco Marocco, Head of Digital Payments, Intesa Sanpaolo

As Head of Digital Payments, Marco is currently responsible for developing and positioning strategies for digitl payment solutions of Intesa Sanpaolo, the largest Italian bank truly committed to its digital transformation path. This role exposes Marco to several challenges every day in leading his team, dealing with a highly competitive market and negotiating with third party players such as Payment networks and fintech, in addition to fostering the digital culture within a territory anchored giant willing to drive the digitization of the whole country, starting from payments. Marco has over 13 years of experience in the banking industry after several years in the management consulting field. He has been previously working within the CRM dept, where he led the design and deployment of the bank’s Real-Time marketing platform, and within the Marketing dept, where he played a pivotal role in the reshape of Intesa Sanpaolo’s offering for Mass Market and Affluent customers.

Vikas Munshi Headshot

Vikas Munshi, Lead Platform Architect – Data Analytics and Machine Learning, ING Bank

Vikas is a creative technologist and Fin-Tech enthusiast currently working for ING Bank in the Netherlands. His multinational experience with diverse technology, consulting, and financial services organizations and background in engineering, IT and Finance, enables him to bring a unique focus to current and emerging challenges facing the financial industry.

Kirstine Nilsson Headshot

Kirstine Nilsson, Head of Strategic Engagements and Relationships, Group Payments and Cash Management, Swedbank

Kirstine has more than 25 years of experience in the payments and cash management area. In her present assignment she is responsible for strategic business development and risk management for payments and deposits. She chairs the EPC Nomination & Governance Committee and is a member of the board of EBA Clearing Company, the EPC General Assembly, the ESBG Payments Committee as well as a number of national payment market and regulatory work groups.

David O'Riordan Headshot

David O’Riordan, Head of Payments, Cards and Treasury Services, AIB

David has been the Head of Payments, Cards and Treasury Services in Allied Irish Banks plc (AIB) since May 2016. He previously held senior positions as Head of Payments in KBC Bank Ireland plc and Deputy Head of Payments and Securities Settlements Division in the Central Bank of Ireland.

David has extensive experience leading operational functions, influencing payments policy and implementing strategic change programmes.

David holds a Masters in Operations and Technology Management from Dublin City University.

Craig Ramsay Headshot

Craig Ramsay, Global Head of Innovation, GLCM, HSBC

Craig joined HSBC in 2014 and is Global Innovation Lead for Global Liquidity and Cash Management. In this capacity, his role is focused on identifying new opportunities for HSBC to leverage technology from the Fintech community and deliver value to HSBC’s corporate clients. His past experience of delivering innovation within Financial Services gives him a great perspective on the challenges that Fintechs face in working with global international banks. Craig has over 12 years of experience of leading innovation and change within financial services. Prior to joining HSBC Craig was responsible for technology delivery at Citi. Prior to Citi, Craig was part of the Innovation team at Barclay’s where he launched the first integrated contactless credit numerous first-to-market innovations in consumer and merchant payments. Craig attended the University of Hertfordshire where he obtained a Masters Degree in Mechanical Engineering. He is a regular guest lecturer on the topic of Innovation and Change at the London Business School.

Julian Sawyer Headshot

Julian Sawyer, Chief Operating Officer, Starling Bank

As Chief Operating Officer, Julian oversees business operations, including payment systems, card operations, customer contact, human resources and supplier relationships.  He also leads Starling Payment Services division providing real-time sponsorship to Faster Payments, BACS and SEPA. Julian worked as a management consultant at Andersen Consulting (now Accenture) and EY, specialising in large transformation change in the cards and payments industry. He set up his own financial services consultancy, Bluerock, which he ran for thirteen years before selling it in 2012.

Paul Smith Headshot copy

Paul Smith, Head of Policy, Payment Systems Regulator

Paul is an economist by background and has a strong track record in economic regulation in both Britain and Australia. He has held various roles at Ofgas (later Ofgem), including as Head of Market Surveillance, before moving to become Deputy Director of Price Control at the postal service regulator Postcomm (now Ofcom). He spent four years as a Principal of Cambridge Economic Policy Associates, which provides economic and financial consultancy services. He then joined the Australian Energy Market Commission as Senior Director, Strategy and Economic Analysis before becoming Chief Executive in August 2013.

Ville Sointu Headshot

Ville Sointu, Head of DLT and Blockchain, Nordea

Ville leads Nordea Bank’s distributed ledger and blockchain core development and research team. He has more than fifteen years of experience in digital financial services and has held several key positions worldwide in financial services and connected devices industries. Before joining Nordea Ville was the head of strategy for Ericsson’s digital financial services unit, a global leader in interoperable e-money and mobile wallet solutions.

Juergen Von Der Lehr

Juergen Von Der Lehr, MD, Head of Digital Innovation , Deutsche Bank

As Head of Digital Innovation & Think Tank in the Private, Wealth & Commercial Clients (PW&CC) corporate division of Deutsche Bank, Jürgen von der Lehr is responsible for identifying relevant trends, developing and implementing of innovative customer solutions. In particular this includes customer offers which base their solutions on Robo Advisory, Cognitive Analytics and Bank as a Service/API. Mr von der Lehr studied Business Economics at the University of Mannheim and the University of Wales, after completing a banking apprenticeship at Deutsche Bank. Alongside the international experience, Mr von der Lehr possesses extensive expertise in the corporate client and lending business (Deutsche Bank AG), corporate investment management (DZ BANK AG), as well as in restructuring (commercial banks in the CEE). He worked for A. T. Kearney, one of the world’s leading management consultancy firms, and specialised in strategy development in the retail banking, sales/marketing and corporate banking sectors, as well as the cards and payment transactions segments.

Ruth Wandhofer Headshot

Ruth Wandhofer, Managing Director, Global Head of Regulatory & Market Strategy, Citi

Ruth Wandhöfer is a regulatory expert in the field of banking and one of the foremost authorities on transaction banking regulatory matters. Ruth’s key responsibilities include driving regulatory and industry dialogue and developing product and market strategy in line with the evolving regulatory and innovation landscape. Ruth chairs a number of influential industry bodies such as the Global Public Policy and Regulatory Affairs Committee of BAFT and the BAFT Innovation Regulatory WG, the European Banking Federation Payments Regulatory Expert Group and the European Payments Council (EPC) Payment Security Group. She is also a board member of the EPC and the EBA Association, a member of the European Commission Payment Systems Market Expert Group (PSMEG), a member of BAFT’s Global Innovation Council, a member of the European Biometrics Advisory Council and a member of the UK Payment Systems Regulator Payments Strategy Forum. In her spare time she mentors FinTech start-ups in London and the US, while pursuing a PhD on blockchain/distributed ledger technology in relation to financial market infrastructures. Ruth was named as one of 2010s ‘Rising Stars’ by Financial News; named in Management Today’s 2011 ‘35 Women under 35’ list of women to watch (Sunday Times), and one of the 100 Most Influential People in Finance 2012 as named by Treasury Risk Magazine. In 2015 she was the recipient of the ‘Women in Banking and Finance Award for Achievement’ and in 2016 she was on the global ‘Women in Fintech Powerlist’ of Innovate Finance. She speaks five languages (EN, DE, F, ES, IT) and has completed studies in various countries, including an MA Financial Economics (UK), an MA International Politics (FR) and an LLM in International Economic Law (UK). She published two books: “EU Payments Integration – the tale of SEPA, PSD and other Milestones along the Road” (2010) and “Transaction Banking and the Impact of Regulatory Change: Basel III and other challenges for the global economy” (2014), both Palgrave MacMillan. She occasionally lectures at Queen Mary London School of Law.

Caitriona Whelan Headshot

Caitriona Whelan, Head of Compliance and Controls, Natwest Caitriona Whelan is Head of Compliance and Controls for NatWest Payments. Caitriona is a lawyer, and has advised Financial Services and Technology companies for over 20 years. She started her career at Salomon Brothers and thereafter had roles at Credit Suisse, Bank of Ireland, Monex and MasterCard. In addition to working inhouse she established a unit in a law firm advising all players in the payments ecosystem. She is currently NED for Payments Administration UK.

Evelien Witlox Headshot

Evelien Witlox, Global Head of Payments and Cards, ING Bank Evelien Witlox joined ING in 2016 and is the Global Head of Product Management, Payments & Cards, with responsibility for payments, merchant acquiring and commercial cards. This strategic product portfolio is heavily influenced by major shifts in client needs, technology, regulation and the changing business models. Evelien’s focus is on the consolidation of Cards & Payments, PSD2, Instant Payments, International Payments and distributed ledger technology. She is currently overseeing the bank’s PSD2/XS2A programme as well as overseeing the development and roll-out of instant payments. She has more than 20 years of international experience in the Payments industry across retail and wholesale banking. Evelien is an active member in the industry, currently sitting on the board of the Adviesraad Betaal Vereniging Nederland, which is the primary payments association in the Netherlands. She has authored a number of papers and articles on cross border payments, omnichannel retail, instant payments and CAPS for PSD2.

Read the latest payments articles here. These articles feed from our Risk Insights platform which provide you with thought-leadership, white papers, articles and more across risk and regulation. Subscribe to Risk Insights’ financial risk management blog and get the latest updates straight to your inbox.

28th November 2017

From transaction to a whole country digitalisation

By Marco Marocco, Head of Digital Payments, Intesa Sanpaolo.
21st November 2017

The role of blockchain technology in enhancing banking practice

By Mariana Gomez de la Villa, Senior Program Manager Blockchain, ING Wholesale Banking Innovation. 
6th November 2017

What will banking look like in a world of open APIs?

By Will Beeson, Head of Operations and Innovation, Civilised Bank.
31st October 2017

Information technology helping banks to make profit in the world of digital banking

By József Németh, Deputy CEO, Online Business Technologies.
31st October 2017

Beyond PSD2 there is the world of digital banking

25th October 2017

The ever-evolving technological landscape

By Peter Smith, Global Head of Industry Policy Liaison, TISA.
3rd October 2017

Support for all GDPR Aspects

By Nasdaq BWise.
14th September 2017

The potential consolidation and restructuring of payment schemes

13th September 2017

Assessing how FinTech and RegTech can help banks comply

13th September 2017

Are API’s the new savings products?

8th September 2017

Harnessing innovation to keep up to date with the changing landscape

8th September 2017

From the big bank perspective, Fintech friend, foe or opportunity?

8th September 2017

The Digital Single Market enabling the FinTech revolution

22nd August 2017

The evolving payments landscape: Increasing competitiveness and upcoming regulatory deadlines

21st August 2017

Will digital innovation disintermediate banking — and can regulatory frameworks keep up?

Sponsorship

Can your organisation contribute at our Payments Forum 2018? Please contact the Center for Financial Professionals today to discuss how we can deliver your thought-leadership at the event, help you generate leads, and provide you with unique networking and branding opportunities. Below is an outline of what we can offer, but please contact sales@cfp-events.com or call us on +44 (0) 20 7164 6582 where a member of the team will be happy to tailor the right package for you.

Media Partners

Venue

Etc Venues – monument 8 Eastcheap London EC3M 1AE UK Nearby Accommodation The Payments Forum will take place in a great location on Eastcheap near Monument Station. If you require accommodation, the following hotels are close by:

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Earn CPD Points

To claim your CPD points please contact info@cefpro.com or call +44 (0) 207 164 6582

Frequently Asked Questions

Can I present at the Payments Forum 2018?

Yes, the Center for Financial Professionals are happy to discuss speaking opportunities at Payments Forum 2018. For further information on this please contact alice.kelly@cefpro.com or call us on +44 (0)20 7164 6582.

Are there any rules on the dress code?

Business attire is requested. The Forum is a formal opportunity to network with like-minded professionals and to gain knowledge from the industry’s finest risk management experts.

What is the cost and what is included in the registration fee?

We offer incentives for ‘early bird’ registrants of the Forum, as outlined on our pricing structure. Registration includes breakfast, refreshment breaks, lunches, the cocktail reception at the end of the day, full access to the sessions and exhibition area. Presentations from sessions are also available, subject to speaker approval.

Where can I find the Forum documentation and speaker presentations?

All registered attendees will receive an email with access to documentation and speaker presentations after the Forum* We will work with our presenters to include as many presentations as possible on our Risk Insights App during the Forum. *Please note that our speakers often have to gain permission from their relevant compliance departments to release their presentations. On rare occasions compliance may not allow presentations to be distributed.

Will breakfast, lunch and refreshment be provided?

Yes. As with all of our events the Center for Financial Professionals will be providing brilliant coffee, breakfast, lunch, refreshments, and smaller bites during the networking breaks.

Will there be opportunities to network with other attendees?

There are ample opportunities for networking and interaction throughout the Forum, such as

  • Breakfast, lunch and refreshment breaks
  • Cocktail reception at the end of the day (Subject to confirmation)
  • Q&A, panel discussions and audience participation technology available through the Risk Insights App

I have several colleagues that would like to attend, is there a group discount?

Certainly! We are pleased to offer you a 50% discount on the third registration or provide a fifth registration for free. If you would like to register more than five colleagues please contact us on +44 (0)20 7164 6582. Please note:

  • Registrations must be made at the same time
  • Registrations must come from the organisation
  • The lowest registration will be discounted

Are there opportunities to share my thought-leadership at the Payments Forum 2018?

Yes there are plenty of opportunities for the Center for Financial Professionals to share thought-leadership to the attendees of Payments Forum 2018 and our wider risk professionals community. At the event We can distribute your material to the attendees, offer you an exhibition booth, and provide speaking opportunities so that you may enjoy a more prominent presence at the Forum. Visit the Sponsor tab for further information or contact sales@cefpro.com / +44 (0) 207 164 6582. Risk Insights Feature your content on our Risk Insights website and supporting Risk Insights monthly newsletter. For further information please download our media pack here.

Are media partnerships available for Payments Forum 2018?

Yes. As part of a media partnership we can offer a variety of options to increase the branding and awareness of your association, company, certificate, publication or media. We are flexible with what we can offer however we usually:

  • Provide a discounted rate to attend
  • Place your logo and profile on the Forum website
  • Place your logo on the Forum brochure
  • Place your logo on promotional content where applicable
  • Distribute your media/marketing at the Forum
  • Promote through social media channels

To discuss this further please contact jesse.hopkins@cefpro.com or call +44 (0)20 7164 6582

End of Year Special Early Bird Standard Rate
Payments Forum 27-28 February 2018, London £1,099* Register by 15 December (save £600) £1,399* Register by 2 February (save £300) £1,699* Registrations after 2 February .

Should you have any questions regarding registering, please contact the Center for Financial Professionals, please contact us on +44 (0)20 7164 6582 (UK) or +1 888 677 7007 (US), or email info@cfp-events.com *all rates are subject to UK VAT

Group Bookings:

Group rates are available for 3 or more attendees from the same organisation, when registering at the same time. The current rate allows every third colleague to come along for half price or a fifth colleague to attend for free

Other ways to register

1. Save time – Register by email Simple email us your e-signature – and we will do the rest for you!

2. Contact us Directly

3. Download the PDF Registration Form

We reward loyalty

Get up to £500 in Amazon vouchers for every friend who registers for the Payments Forum

How it works

Become a brand ambassador. If you are a Payments professional, or have a lot of contacts in the Payments space, you can receive up to £500 in Amazon vouchers by inviting your friends to register for the Payments Forum 2018.

      1. Apply for your custom discount code

Provide a few of your details and we create a personalised code, including a 10% discount, for you to share with your friends.

      2. Let your friends know

Spread the word, as with every colleague that successfully registers using your code you will automatically be transferred a £20 Amazon voucher.

      3. Get up to £500

Don’t stop there. You can register up to 25 colleagues to collect more Amazon vouchers.

Earn CPD Points

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