Meeting regulatory demands amidst continued innovation, disruption and evolution in expectations and capabilities
3RD ANNUAL PAYMENTS EUROPE
February 11-12, 2020 | London
NEW PAYMENTS ARCHITECTURE
Building functionality of NPA and RTGS and connecting infrastructure globally
ISO 20022
Designing architecture to implement ISO 20022 requirements and mapping data to new formatting
REQUEST TO PAY
Reviewing opportunities with request to pay as a payment concept to enhance customer experience
SECURE CUSTOMER AUTHENTICATION
Implementing secure customer authentication requirements without impacting customer journey
CUSTOMER APPETITE
Customer appetite for innovation: Balancing capability with demand and customer expectation
PSD2/OPEN BANKING
Industry response and uptake of PSD2/open banking and impacts of open APIs on business models
BIGTECH
Potential disruption across the industry of BigTechs entering payment infrastructure
CLOUD
Use of cloud technology to manage payment demands and stay ahead of continuous evolution
CYBER AND FRAUD
Mitigating risk and cyber security with increased digitalisation of the industry
Nicola J. Coyne
Director, Head of Immediate Payments, Global Payments Solutions
Barclays
Juergen Von Der Lehr
Managing Director, Head of Daily Banking and Payments
ING Bank
Samuel Jeyakumar
Head of Architecture
Metro Bank
Andrew Smith
Chief Technology Officer
Clear Bank
Heike Winter
Director, Retail Payments Policy
Deutsche Bundesbank
Alex Roy
Head of Consumer Distribution Policy
Financial Conduct Authority
Joanne Towers
Managing Director, Europe Regional Head of Payments and Cards, Global Liquidity and Cash Management
HSBC
Chris Higham
Head of Strategy and Change – Payments
Virgin Money
Dougie Belmore
Head of Payments Industry Engagement
Clydesdale Bank
Tadeja Zupancic
Director, Global Domestic Payments Product Management Head
Citi
CAN YOUR ORGANISATION CONTRIBUTE?
Please contact the Center for Financial Professionals today to discuss how we can deliver your thought-leadership at the event, help you generate leads, and provide you with unique networking and branding opportunities. For more information on what we can offer, please contact sales@cefpro.com or call us on +44 (0) 20 7164 6582 where a member of the team will be happy to tailor the right package for you.
8:00 Registration and breakfast
8:50 Chair’s opening remarks
REGULATION – PANEL DISCUSSION
9:00 Managing compliance to the evolving regulatory landscape amidst political uncertainty
- Staying aligned with stringent regulations
- Impact on the industry and consumers of changes
- Aligning requirements with changes to customer behaviour
- Reviewing regulatory landscape and future changes
- Keeping up with the pace of change
- Operating in a global environment
Hendrik van der Watt, Head Payment Architecture, Danske Bank
Gianluca D’Imperio, Group CIB Compliance, UniCredit S.p.A.
NEW PAYMENTS ARCHITECTURE
9:50 Building functionality of NPA and RTGS and connecting infrastructure globally
- What do they mean for the industry?
- Nordics P27 case study
- Similarities and differences across approaches
- Aligning UK payment schemes
- Building functionality for instant payments and high values
- Adoption across the industry to allow use
- Level of AML across banks
- Process mapping end to end
Hendrik van der Watt, Head Payment Architecture, Danske Bank
10:30 Morning refreshment break and networking
11:00 Data challenges under new payments architectures: Bridging the old and the new
- Moving from legacy datasets to structured datasets
- Making old products work on new datasets
- Identifying where data is stored across the organisation
- Understanding whether current applications can manage new format
- Bridging the old and the new
- Moving towards a single source of data across the sector
Samuel Jeyakumar, Head of Architecture, Metro Bank
BREXIT – PANEL DISCUSSION
11:40 Reviewing progress towards Brexit and impact on access to payments across UK and Europe
- New legislation in event of a hard Brexit
- Interpretation of legislation
- Changes to EU and rest of the world payments
- Impact on customers with less protection between EU and UK payments
- Impact on client base with trade restrictions
- Impact on SEPA and potential costs to customers
- Passporting services across Europe
Nicola J. Coyne, Director, Head of Immediate Payments, Global Payments Solutions, Barclays
12:30 Lunch break and networking
ISO 20022
13:30 Designing architecture to implement ISO 20022 requirements and mapping data to new formatting
- Moving from old payments infrastructure
- Turning data into a product: Increased richness of data
- The future of core banking systems
- Operating at maximum efficiency
- Ability of customer to handle MX and MT SWIFT messages
- Using to manage risk and fraud
- Creating data driven propositions in an open banking world
- Use of unstructured data
INSTANT PAYMENTS
14:10 Managing disparities across global instant payments infrastructures and access across Europe
- Convergence across instant payments and card transactions
- Card transactions of the future with instant account transfers
- Impact on liquidity and concentrations of money
- Cost of instant payments in different countries
- P2P payment schemes with instant transfer
- Fraud implications with instant payments processed before review
Heike Winter, Director, Retail Payments Policy, Deutsche Bundesbank
REQUEST TO PAY
14:50 Reviewing opportunities with request to pay as a payment concept to enhance customer experience
- Request to pay: description and the current status of the EPC scheme
- Interaction with regulatory change and new payments architectures
- Changes to card payment industry and merchant costs
- Uses for customers and corporate payments
- Connecting all banks to a solution
Francis De Roeck, Global Cash Management, Payment Regulations, BNP Paribas
15:30 Afternoon refreshment break and networking
PSD2/OPEN BANKING
16:00 Industry response and uptake of PSD2/open banking and impacts of open APIs on business models
- Managing fraud risk with access to data
- Competitive risk with new players coming in
- Technology readiness of banks and card schemes/merchants
- API adoption enhancing security and GDPR compliance
- FinTech use of APIs to enhance customer experience
- How open should open banking be?
- Level of awareness amongst merchants and consumers
Juergen Von Der Lehr, Manging Director, Head of Daily Banking and Payments, ING Bank
SECURE CUSTOMER AUTHENTICATION – PANEL DISCUSSION
16:40 Implementing secure customer authentication requirements in a proportionate way without impacting customer journey
- Positively identifying customers and allowing them to make payments
- Security of contactless payments
- Impact on corporate subscription companies: First payment authenticated with new requirements
- Impact on customer retention levels
- Impact of postponements on third party providers
- Developing business models around authentication
- Progress towards implementation with delays
- Fragmentation with different jurisdictions announcing different extension dates
- Three step authentications with unique customer identifier
Alex Roy, Head of Consumer Distribution Policy, Financial Conduct Authority
Nadeem Haque, Director, Opening Banking and Payments, Barclays
Chris Higham, Head of Strategy and Change – Payments, Virgin Money
17:30 Chair’s closing remarks
17:40 End of day one and drinks reception
8:00 Registration and breakfast
8:50 Chair’s opening remarks
CYBER AND FRAUD
9:00 Mitigating increased risk of fraud and increasing cyber security with increased digitalisation of the industry
- Disruption to what customers can access
- Safeguards moving to a more digital world
- Institutions working on internal legacy servers
- Maintaining servers outside the company
- Rapid global expansion of payments
- Balancing protecting the customer and experience
- Re-educating the customer as to the threat landscape
- Moving the industry forward with technology
Vikas Munshi, Enterprise Security Architect, ING Group
CUSTOMER APPETITE
9:40 Customer appetite for innovation: Balancing capability with demand and customer expectation
- Large banks legacy products
- Reduction in reliance on traditional banking products
- Reaching all customers and demographics
- Meeting changing customer demands and expectations
- Consumer demands for round the clock service
- Appealing to all generations with digital convergence
- Retaining customers with far reaching payment options
Adrian Smyth, Head of Innovation & Strategic Initiatives, Services, Payments, RBS
10:20 Morning refreshment break and networking
PSPs
10:50 Reviewing continued growth and innovation of PSPs as demand for non-cash transactions grows
- Increased complexity of payments sector ecosystem
- Supporting growth in non-cash transaction market
- Managing disparate data
- Collaboration and utilisation of PSP infrastructure
- Capitalising on customer base
BIGTECH
11:30 Potential disruption across the industry of BigTechs entering payment infrastructure
- Development of Facebook Libra Coin
- Creating a currency backed by main currencies
- Peer to peer payments
- AML requirements
- Coexisting with current infrastructure
Aleksi Grym, Head of Digitalisation, Bank of Finland
12:10 Lunch break and networking
CLOUD
13:10 Use of cloud technology to manage payment demands and stay ahead of continuous evolution
- Increase in volume of payments and demand for availability of systems
- Round the clock demand for access to payments
- Resiliency of payments infrastructure
- Use of cloud technology to manage payment demands
- Using cloud to support payments business
Andrew Smith, Chief Technology Officer, Clear Bank
BIOMETRICS
13:50 The future of identification: Securing identity in a digital world for payments using biometrics
- Introduction of wearables
- Using chips as identification and payment
- Chinese markets use of facial recognition over chip and pin
- Augmented identity
- Protecting identity in the digital and physical world
- The future of payments: the next wave of biometrics
Giuseppe Era, Product Manager Mobile Payments, Intesa Sanpaolo
14:30 Afternoon refreshment break and networking
AI & MACHINE LEARNING
15:00 Exploring potential uses of AI and machine learning to increased security and detection of patterns
- Sharing of information across organisations
- Increasing operational efficiency
- Replacing human manual works
- Acquiring businesses with AI expertise to broaden offerings
- Use cases in fraud and security
- Utilising to improve servicing of consumers
Tadeja Zupancic, Director, Global Domestic Payments Product Management Head, Citi
INNOVATION – PANEL DISCUSSION
15:40 Evolution of payments infrastructure and future outlook with increased non-bank entrants in the market
- Keeping up with nimble nature of non-bank entrants
- Evolution of FinTech payment infrastructure
- What does the future look like for payments?
- Disruption models of new banks and payment providers
- Broadening bank capabilities through collaboration
- Cross border and foreign exchange opportunities
- Tech companies entering value chain and interacting with customers
- Fulfilling regulatory requirements across collaborations
Dougie Belmore, Head of Payments, CYBG, Clydesdale Bank
Vikas Munshi, Enterprise Security Architect, ING Group
Joanne Towers, Managing Director, Europe Regional Head of Payments and Cards, Global Liquidity and Cash Management, HSBC
16:30 Chair’s closing remarks
16:40 End of Summit
Dougie Belmore
Head of Payments, CYBG
Clydesdale Bank
Dougie has over 30 years’ banking experience having started with Clydesdale Bank in 1985 and has enjoyed a varied career path including Branch Banking, Sales & Service Support, Relationship Management, Programme Management, and Industry Engagement.
Dougie has been involved in the Payments arena since 2009, and as Head of Payments is responsible for all payments functions across the wider group, incorporating Clydesdale Bank, Yorkshire Bank and Virgin Money. In addition, he has previously served as a Director of Bacs, Faster Payments and CHAPS Co.
A Fellow of the Chartered Banker Institute, and an Associate of the Chartered Management Institute, Dougie has also served as a Trustee Director for the Bank’s Pension Scheme and has been a Trustee Director of the Bank Workers Charity since 2007.
Nicola J. Coyne
Director, Head of Immediate Payments,
Global Payments Solutions
Barclays
Nicki is a director with over twenty-five years treasury and cash management experience, primarily in the Barclays Group and Bank of America. Prior to moving to the banking sector she worked in treasury at Philips Electronics and Whirlpool. She heads a team of product managers responsible for immediate payments across the globe.
Nicki is also a Board Member of the Euro Banking Association(EBA) representing the UK banks and is the Barclays representative on the UK Finance Payments Brexit taskforce.
Nicki holds a BA in Maths, Computing and Economics from Durham University and an MBA from London Business School.
![Francis_De_Roeck[1]](https://cefprous-89f0.kxcdn.com/wp-content/uploads/2019/10/Francis_De_Roeck1.png "Francis_De_Roeck[1]")
Francis De Roeck
Global Cash Management, Payment Regulations
BNP Paribas
Francis is taking care of the Payment Regulations impacting Global Cash Management. Before he was heading the SEPA offering for the BNPP Group.
He has held several different senior managerial positions and was member of the board at AGF Belgium Bank. He is a payments and clearing expert and was involved in the SEPA process since the start. Francis is a member of various industry committees and represents BNP Paribas in several forums related to development of payments, e-payments and cash management, including the EPC and EBA Clearing. He is EPC Scheme Management Board member, was member of the ECB-TIPS Task Force and co-chaired the ERPB e-mandates working group.
Gianluca D’Imperio
Group CIB Compliance
UniCredit S.p.A.
Gianluca D’Imperio is responsible at UniCredit S.p.A. within Group CIB Compliance, to ensure the correct implementation of EU rules on Payment Services (e.g. PSD2) both at local and Group level. He specialized in Digital Business Transformation providing also advisory support to FinTech and RegTech initiatives of the Group. After completing his degree in economics Dr D’Imperio started his business career in 1999 at the first internet-only Bank in Italy, holding various roles and responsibilities. He joined UniCredit in 2003 and in 2006 he was appointed as Regulatory Compliance Analyst focused on the Italian and European laws concerning banking services.
Giuseppe Era
Product Manager Mobile Payments
Intesa Sanpaolo
Giuseppe Era will be presenting at Payments Europe.
Aleksi Grym
Head of Digitalisation
Bank of Finland
Aleksi Grym is a central bank economist, adviser, and former entrepreneur with two decades of experience in tech, startups, global expansion, investment and banking. At the Bank of Finland, he manages a portfolio of cross-departmental projects related to the digital transformation of the financial industry, covering topics such as fintech, payment technologies, and digital currencies.
Nadeem Haque
Director, Opening Banking and Payments
Barclays
Nadeem Haque is the Head of Open Banking and Partnerships at Barclays, Corporate Banking, and is responsible for setting the strategic direction in these two evolving areas. Prior to this, Nadeem was the Product Director for the implementation of PSD2 across Europe in Corporate Banking.
Nadeem has an extensive background in payments and cash management having have several roles in institutions such as HSBC and ABN AMRO.
Chris Higham
Head of Strategy & Change – Payments
Virgin Money
Previously a consultant specialising in payments, Chris has been leading Virgin Money’s payment strategy for the past 5 years – overseeing the move to MasterCard debit card issuing and payment scheme direct participation through a pioneering cloud hosted aggregator.
Chris is passionate about the opportunities presented by open banking and PSD2 – he’s responsible for both the compliance with and exploitation of PSD2 & open banking for one of the largest “non CMA9” banks – shaping the strategy to comply with the best outcomes for customers.
Samuel Jeyakumar
Head of Architecture
Metro Bank
Samuel Jeyakuma will be presenting at Payment 2020
Vikas Munshi
Enterprise Security Architect
ING Group
An all-round Cyber Security Expert, Banking Professional, and Creative Technologist with over 20 years’ experience in diverse aspects of cyber-security. Proficient in translating business vision and strategies into facts-driven, customer-centric, value enriching, and innovative solutions.
Alex Roy
Head of Consumer Distribution Policy
Financial Conduct Authority
Alex set up the new Consumer Distribution Policy Department in the FCA in October 2018 and is
responsible for policy development across Banking, Payments, Mortgages, General Insurance and
Claims Management Companies. Particular challenges include the successful implementation of
Strong Customer Authentication, increasing innovation in Payments and the desire to help facilitate
Open Finance in the UK. He joined the FCA in 2014 and has been working on a variety of policy and
strategy roles including leading the team developing the FCA’s Mission. Alex started working life as an
economist before moving to a policy focus at the Association of British Insurers where he led their
work on the Retail Distribution Review.
Andrew Smith
Chief Technology Officer
ClearBank
With over twenty years of experience in technology, Andrew started his career in software development before moving on to senior roles in enterprise technical architecture for blue chip organisations across the banking, finance, insurance and telecommunications sectors. Since 2012, Andrew has specialised in FinTech, acting as CTO for a number of disruptive start-ups and providing CTO consultancy to a select number of financial institutions before becoming a founding member of ClearBank.
Adrian Smyth
Head of Innovation & Strategic Initiatives, Services, Payments
RBS
Adrian has extensive experience in delivering solutions in the Corporate and on line markets. A payments specialist, previous roles include Head of UK Change Management leading the design and execution of payment products and services.
Adrian is a senior practitioner in the Payments centre of excellence for NatWest, specialising in innovation and leading the Payments relationship with the Corporate Bank, Private Bank & Government Banking Services. In this role Adrian has a wealth of experience in working in partnership with Fintechs developing API enabled propositions.
Joanne Towers
Managing Director, Europe Regional Head of Payments and Cards, Global Liquidity and Cash Management
HSBC
Joanne Towers will be presenting at the Payments Europe Summit 2020.
Hendrick Van Der Watt
Head, Payment Architecture
Danske Bank
Hendrik van der Watt is the Head of Payment Architecture for Danske Bank. He has more than 20 years’ experience across the IT value chain and has led a number of core IT and Payment portfolios, projects and teams across Africa, the UK and Europe.
With a keen drive and passion for IT and business synergy he develops Enterprise Solutions for Payments, focusing both on Retail and Corporate products across all Payment Instruments in line with business and customer requirements.
Hendrik has spearheaded key transformation programmes centered around best practices, innovation and the optimization of Payment Solutions. One of the programmes stretched across 10 Banks in 8 countries. Some of the main outcomes and focuses involved benefit realization; long-term effectiveness; packaging and positioning to executive leaders and governing bodies; ensuring agile practices for architects, analysts and developers to ultimately deliver quality solutions best suited for consumer use.
Currently he is part of the team made up from members of all the major banks across the Nordic countries who are venturing to establish the first integrated region for domestic and cross-border payments in multiple currencies.
Juergen Von Der Lehr
Manging Director, Head of Daily banking and Payments
ING Bank
Juergen Von Der Leur will be presenting at Payment 2020
Heike Winter
Director, Retail Payments Policy
Deutsche Bundesbank
At the Deutsche Bundesbank, Dr Heike Winter is responsible for policy issues relating to digitalisation in payment. This comprises committee work in the Eurosystem and in the German banking industry as well as market analysis. Dr Winter worked at an institute for economic theory. She joined the Deutsche Bundesbank in February 1999, working initially in the Public Relations and Economic Education Departments before transferring to the Payments Department in March 2007.
Tadeja Zupancic
Director, Global Domestic Payments
Product Management Head
Citi
Tadeja Zupancic will be presenting at Payment 2020
Why should you attend a CeFPro conference? Hear from past attendees and speakers…
Panel Discussions
Interactive panel discussions are designed to include attendees by running a live Q&A throughout the session.
Presentations
Hear industry experts provide insights on practical implementation of a range of technology advances.
Networking Breaks
Networking opportunities including breakfast, lunch and refreshment breaks on both days, access to all streams and sessions plus gala drinks reception to close the first day.
Meet The Speakers
Continue discussions beyond the auditorium and interact with speakers and attendees after their session.
Payments innovation, customer satisfaction and open banking
At the Payments Forum in 2019, we interviewed Dougie Belmore, Head of Payments Industry Engagement at Clydesdale Bank.
This interview provides us with insight into what Dougie sees ahead for the future of payments, competition vs. collaboration, open banking, customer satisfaction and more.
Filmed Panel discussion: Artificial Intelligence and its transformational opportunities across business
Ahead of the upcoming Annual Payments Forum 2020 taking place on 11-12 February in London, view this panel discussion from the Payments Forum 2018. This discussion covers AI, Machine Learning and Blockchain.
CAN YOUR ORGANISATION CONTRIBUTE?
Please contact the Center for Financial Professionals today to discuss how we can deliver your thought-leadership at the event, help you generate leads, and provide you with unique networking and branding opportunities. For more information on what we can offer, please contact sales@cefpro.com or call us on +44 (0) 20 7164 6582 where a member of the team will be happy to tailor the right package for you.
Etc Venues – Monument, 8 Eastcheap, London, EC3M 1AE, UK
Nearby Hotel Options:
The Payments Forum 2020 will take place near Monument Station. If you require accommodation, the following hotels are close by:
DoubleTree by Hilton – Tower of London
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