Vendor & Third Party Risk USA

Vendor USA
Innovative Best Practice for Managing Vendor and Third Party Risk Beyond Compliance
2nd Annual

Vendor & Third Party Risk USA

June 13 – 14, 2017 | Crowne Plaza, 1605 Broadway, New York, NY 10019

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Key Topics To Be Addressed

Risk Based Approaches
Reviewing the evolution of risk based approaches beyond just compliance

Cross Jurisdictional Sourcing
Understanding requirements and limitations across jurisdictions & global regulation

Governance
Maturing governance frameworks to increase accountability

Vendor Assessments
Reviewing techniques for vendor assessments for a unified approach across the industry

Lines of Defence
Reviewing where vendor risk sits in a three lines of defence model

Intragroup Agreements
Managing intragroup agreements to the same level as external third parties

Cyber and IT Security
Understanding threats and vulnerabilities across the cyber and IT landscape

Cloud
Evolving cloud storage understanding and moving towards more reliance on the cloud

Third Party Risk of the Future
Increasing best practices and innovative drivers to push beyond regulatory compliance

Hear from more than 20 senior vendor, third party and supplier professionals including:

Melissa Lille

Melissa-Lilli

ED, Third Party Risk Oversight, International Affiliate Services


JP Morgan Chase

Maureen Vance

Maureen Vance

Director, Vendor Risk Management, Outsourcing, Governance and Risk Management


Deutsche Bank

Daniel Morrison

male

MD & Group Head, Third Party Risk Management


MUFG

Tonya Jesso

Tonya Jesso

Senior Director, Supplier Risk Program


TIAA

John Gilbride

male

ED, Third Party Risk Oversight


JP Morgan

Nishantha Fernando

Nish Fernando

Global Head of Third Party Risk Management Oversight


AIG
VENDOR USA 17 Cover
Download the brochure

Download a print-friendly PDF copy of the full program that includes the full two-day agenda, registration form, and more.

Download here

Register today

Don’t miss out on the opportunity to join the conference and hear from the senior presenters listed on the agenda. Remember to invite your colleagues as a third person can attend at half price or a fifth person for free.

Register here

Day One | June 13, 2017

08:00 Registration and morning refreshments

08.50 Chair’s opening remarks

KEYNOTE ADDRESS – DOUBLE SESSION
09:00 Evolution of risk based approaches to third party risk management beyond compliance

  • Portfolio analysis
  • Know your vendor
  • High risk vendors vs high spend vendors
  • Demonstrating robust ongoing monitoring
  • Effective escalation and management summarization of all risks
  • Risk management and reporting
  • Sustainability

Melissa Lilli, ED, Third Party Risk Oversight, International Affiliate Services, JP Morgan

DOUBLE SESSION CONTINUED
09:40 Evolution of risk based approaches to third party risk management beyond compliance

  • Portfolio analysis
  • Know your vendor
  • High risk vendors vs high spend vendors
  • Demonstrating robust ongoing monitoring
  • Effective escalation and management summarization of all risks
  • Risk management and reporting
  • Sustainability

Joe Peddle, SVP, Operational and Third Party Risk, GE Capital

10:20 Morning refreshment break and networking

PANEL DISCUSSION
10:50 Enhanced techniques for assigning risk and risk identification practices

  • Identifying all third parties
  • Assigning risk based on consolidated risks
  • Services provided internally
  • Level of due diligence based on consolidated risk
  • System and data access
  • Financial stability/ viability
  • Offshoring to sanctioned countries
  • Risk ranking to determining level of risk ongoing monitoring requirements

Maureen Vance, Regional Head of Vendor Risk Management Americas, Deutsche Bank
Jan Lucero, SVP, Vendor Risk Management, Banc of California
Tonya Jesso, Senior Director, Supplier Risk Program, TIAA

11:40 Integration of third party risk in insurance companies

  • On-boarding and integrating into third party risk management process
  • Category Based Risk Assessment and simplifying the compliance footprint
  • Tackling insurance based third parties (brokers, agents, administrators, etc.) into third party risk management

Nishantha Fernando, Global Head of Third Party Risk Management Oversight, AIG

12:20 Lunch break and networking

1:20 Maturing governance frameworks to increase accountability

  • Approved sourcing strategy
  • Governance structures
  • Clear escalation protocols
    • Executive level, management level and operational level
  • Incident and issue resolution
  • Regulatory risk matrix
  • Maintaining documentation
  • Reporting and interaction of the board and senior level committees

Daniel Morrison, Managing Director, Group Head of Third Party Risk Management, MUFG

PANEL DISCUSSION
2:00 Reviewing the changing landscape of vendor assessments and validating controls

  • Ensuring integrity of data and level of scrutiny
  • Assessing risk and adjusting control
  • Technology to assess data continuously and alert
  • Balancing assessment level with risk
  • Reviewing new assessment techniques

Tonya Jesso, Senior Director, Supplier Risk Program, TIAA

2:50 Afternoon refreshment break and networking

3:10 Effective review of financial health, viability and sustainability of service providers

  • Reviewing financial solvency and liquidity of supplier base
  • Financial viability and sustainability assessments
  • Financial viability of public and private companies
  • Volume limitations to assess all
  • Term of living wills

3:50 Understanding benefits of an effective KRI framework: Defining the ‘key’ in key risk indicators

  • Indicators you are currently tracking your program against
  • Reviewing risk landscape
  • Connectivity to network, systems and applications
  • Minimum requirements to consider
  • Building a governance program leveraging KRIs
  • What constitutes a good KRI
  • Identifying the gaps

4:30 Reviewing the three lines of defense (LOD) and where vendor and third party risk management sits

  • Tone at the top
  • Business unit, governance unit and audit
  • First line due diligence – process flow and control testing
  • Move to second line: Control function validation
  • Moving towards third line: audit
  • Define processes, procedures and documentation to ensure policy adherence

Jan Lucero, SVP, Vendor Risk Management, Banc of California

5:10 The role of the vendor and third party risk manager in sanctions and financial crime prevention

  • Know your vendor and due diligence
  • Sanctions and AML
  • Country rules and requirements
  • Role in identifying unusual payments
  • Reporting, metric and escalation protocols

Kenneth Wolckenhauer, VP, Vendor Management, Nordea Bank

5:50 Chair’s closing remarks

6:00 End of day one and drinks reception

3rd Colleague Half Price
VENDOR USA 17 Cover
Download the brochure

Download a print-friendly PDF copy of the full program that includes the full two-day agenda, registration form, and more.

Download here

Register today

Don’t miss out on the opportunity to join the conference and hear from the senior presenters listed on the agenda. Remember to invite your colleagues as a third person can attend at half price or a fifth person for free.

Register here

Day Two | June 14, 2017

08:15 Registration and morning refreshments

08:50 Chair’s opening remarks

PANEL DISCUSSION
09:00 International regulators and managing different levels of maturity globally

  • Currency issues
  • Privacy and information retention
  • Processing data across regulatory jurisdictions
    • Protection and security requirements
  • Different views from different regulators
  • How regulators are coordinating activities
  • Harmonization across global regulators

Maureen Vance, Director, Vendor Risk Management, Outsourcing Governance and Risk Management, Deutsche Bank
John Gilbride, ED, Corporate Third Party Risk Oversight, JP Morgan

09:50 How deep to go: Reviewing fourth party and supply chain level of due diligence

  • Evolution of fourth party risk management
  • Third party engaging fourth party in material activities
  • Concentration risk and counterparty consideration
  • Managing and working through the process
  • Accountability for risk assessment of fourth party
  • Fourth party governance
  • Building out legal and control function vs. compliance
  • Risk tolerance levels
  • Contents of contracts with primary vendors and business units

10:30 Morning refreshment break and networking

11:00 Advancing internal/intragroup agreements to the same level of rigor as external third party partnerships and incorporating as part of assessment process

  • Availability if business fails: business continuity plan
  • Internal transfer pricing: fair pricing for services
  • Defining parameters and controls for each entity
  • Same level of risk assessment and organizational risk analysis as external vendors
  • Offshore component: implementing a program with policy hierarchy across affiliates and subsidiaries
  • Governance and organizational elements
  • Joint venture and strategic alliance guide

John Bree, Former MD, Head of Vendor Risk Management, Deutsche Bank

11:40 Following the data: Developing internal data governance process and retaining access to data

  • Moving information within organization and to third parties
  • Governance structure to reconcile information replicated in numerous areas
  • Outsourcing data management while continuing to own data
  • Managing third party relationships and internal data governance
  • Second line governance model vs. distributed operational model or mixed solution
  • Global standards across borders with regional differences enforced

12:20 Lunch break and networking

1:20 Reviewing the cyber and IT security landscape to better understand the threats and vulnerabilities

  • Landscape and penetration techniques
  • Threat vulnerability prevention, detection and controls
  • Third party service provider security policy
  • Shared service provider security policy
  • Testing third parties independent of their participation
    • Validation and verification through independent means
    • Testing vendor IT security framework
  • Cyber security regulatory agenda
  • Macro effects
  • Mission critical recovery time

Nasser Fattah, Managing Director, Bank of Tokyo Mitsubishi UFJ

2:10 Breaking the taboo: Evolving cloud storage landscape and benefits of moving storage to the cloud

  • Cloud environments becoming more secure than internal storage
  • Understanding how you should be doing it
  • Key controls in place
  • Authoritative sources to consider for controls around data environment
  • Cloud computing policy detailing information to be included: classification of information
  • Ensuring cloud providers are meeting minimum requirements
  • Ensuring information and systems are always available
  • Emerging opportunities to leverage the cloud

2:50 Afternoon refreshment break and networking

3:20 Utilizing the advantages technology provides to build efficient and automated processes to capture risks

  • Blockchain used for AML, monitoring and operating
  • Know your vendor technology
  • Categorizing vendor capabilities
    • Using big data and analytics to determine risk category
  • Fintechs: Programs, processes and systems in place
    • Fintech model outline
    • Control environment

4:00 Cross Jurisdictional sourcing: Understanding limitations and requirements across jurisdictions

  • Policy and procedure across jurisdictions
    • Definitions of material activity
  • Doing business according to local regulations
  • Security beyond confidential information
  • Privacy and data retention across borders
  • Retaining trade secrets, business positions and strategies

WRAP UP PANEL DISCUSSION
4:40 Third party management of the future: Increasing best practices and innovative drivers to push beyond regulatory compliance

  • Raising best practice whilst keeping costs down
  • Data analytics and reporting
  • How third party risk is changing
  • Improving systems and governance beyond compliance
  • Utilizing cyber security processes to protect reputation

Charlie Miller, SVP, Santa Fe Group Shared Assessment

5:30 Chair’s closing remarks

5:40 End of Congress

John Bree
John Bree, Managing Director-Global Head of Vendor Risk Management, Former Deutsche Bank AG

John will be presenting at the forthcoming Vendor and Third Party Risk USA 2017 Congress

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Nasser Fattah, Managing Director, Bank of Tokyo Mitsubishi UFJ

Nasser will be presenting at the forthcoming Vendor and Third Party Risk USA 2017 Congress

Dennis Frio Headshot[1]
Dennis Frio, Director, Financial Services Advisory, CPA (New Jersey) – re-activating, Grant Thornton

Dennis leads our Third Party Risk Management practice for the Financial Services industry. Dennis is a Director in Grant Thornton’s Financial Services Advisory practice with 25 years of consulting and industry expertise specializing in the implementation and optimization of third-party risk management and supply chain processes and applications.

Prior to Grant Thornton,  Dennis worked for 14 years at PwC providing expertise to Fortune 500 companies throughout the United States, Europe and Asia-Pacific across a broad range of business and technical disciplines including both shared service and outsourcing assessments, finance and supply chain process and organizational redesign and full life cycle Source to Pay system implementations.

While with Price Waterhouse, Dennis worked for 18 months in the London office and travelled extensively throughout Europe and Asia as both a PwC consultant and Executive Director with MS.

Nish Fernando
Nishantha Fernando, Global Head of Third Party Risk Management Oversight, AIG

Professional career spans 20+ years providing though leadership in the fields of risk, financial and third party management focused within the financial services industries.

Includes 10+ years of experience leading my own management consulting company engaging clients in the financial services industry in Toronto, Boston and New York.

BA in Economics and post-graduate diploma in accounting from Wilfrid Laurier University in Waterloo, Ontario, Canada.

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John Gilbride, ED, Third Party Risk Oversight, JP Morgan

John will be preseting at Vendor & Third Party Risk USA

Tonya Jesso
Tonya Jesso, Senior Director, Supplier Risk Program, TIAA

Tonya Jesso is a graduate of Phillips Exeter Academy, The University of the South, and Regent Law School. Ms. Jesso passed the North Carolina Bar and began her financial services career with First Union/Wachovia as a Sourcing Attorney. Ms. Jesso spent 13 years at Bank of America where she became an expert in vendor risk oversight. Her other professional passion is business process design leveraging her Six Sigma Black Belt. Ms. Jesso joined Enterprise Risk Management at TIAA in 2014 where she currently leads the Supplier Risk Program.

Melissa-Lilli
Melissa Lilli, ED, Third Party Risk Oversight, International Affiliate Services, JP Morgan Chase

Melissa will be preseting at Vendor & Third Party Risk USA

Jan Lucero
Jan Lucero, SVP, Vendor risk management, Banc of California

Jan will be preseting at Vendor & Third Party Risk USA

Charlie Miller
Charlie Miller, Senior Vice president, The Santa Fe Group / Shared Assessment Program

Charlie Miller, Senior Vice President, recently re-joined the Santa Fe Group as Senior Vice President, where his key responsibilities include managing and expanding the Collaborative Onsite Assessments Program and facilitating regulatory, partner and association relationships. Charlie has vast industry experience, having led third party risk management and financial services initiatives for several global companies.

Charlie was previously the Director of Vendor and Business Partner Risk Management at AIG where he managed regulatory and governance activities for the organization’s enterprise vendor risk management program, including co-leading the definition and implementation components. During his tenure at AIG, he simultaneously served as a Shared Assessments Steering Committee member where he used his industry expertise to manage key projects for the Program. Prior to joining AIG, Charlie led the vendor risk management group at the Bank of Tokyo-Mitsubishi UFJ. Charlie also served in other key roles including the CEO of his own company, Charles R. Miller & Associates, LLC and his first term as Senior Vice President for the Santa Fe Group. He also held multiple leadership roles at Merrill Lynch, where he oversaw the company’s global vendor management program and designed and implemented major global initiatives including programs pertaining to financial systems standardization; information security and privacy; acquisition and divestiture due diligence; and information leakage and data protection. His experience also includes time as a consulting partner at Deloitte LLP, and leading a financial services practice unit focused on outsourcing, risk management, and cost control.

male
Daniel Morrison, MD & Group Head, Third Party Risk Management, MUFG

Daniel will be preseting at Vendor & Third Party Risk USA

Joe Peddle
Joe Peddle, Operational & Third Party Risk Manager, GE Capital

Joe Peddle has been with GE Capital since December of 2004 and is currently the Operational & Third Party Risk Manager.

In this role, Joe is responsible for developing the third party operational risk framework across the GE Capital business units.  This includes development of risk assessment procedures and key risk indicators, integration of third party monitoring and controls, and oversight of third party business disposition activities.

Prior to his current role, Joe has held roles of increasing responsibility within GE Capital and General Electric including Productivity Leader, Global Sourcing Finance Leader, and Sourcing Manager.  In these positions, Joe was responsible for negotiating direct and indirect sourcing opportunities, leading the financial planning cycles, and implementing Sourcing compliance and performance metrics.  He was also the Finance Manager and Controller within GE’s Global Business Services division, implementing Sarbanes-Oxley internal controls and controllership enhancements from 2002 through 2004.

Prior to GE, Joe was with Hewitt Associates in Norwalk, CT and Lincolnshire, IL as Project Manager, managing Fortune 100 clients’ Defined Contribution plan mergers and leading quality initiatives.  He was also Director of Client Services and Vendor Relations for FM Facility Maintenance, a national commercial property maintenance and construction management firm.

Maureen Vance
Maureen Vance, Regional Head of Vendor Risk Management Americas, Deutsche Bank

Maureen has been with the combined Deutsche Bank / Bankers Trust organization for 27 years and recently joined the Vendor Risk Management team.  Her prior roles at DB include Head of Information Security and Control Policy in the GTO Divisional Control & Regulatory Office, Global Head of Control for Global Business Services, Americas Head of Control for Investment Banking Operations and Head of Global Loan Operations Accounting & Control.  Before joining DB, Maureen had control and project roles a Citibank, NA and Columbia Pictures Industries, Inc. and was a Senior Auditor with Arthur Andersen & Co.

Maureen is a Certified Public Accountant, Series 99 Operations Professional and has a BS in Business Administration / Accounting from Georgetown University.

Ken Wolckenhauer
Ken Wolckenhauer, VP, Vendor Management, Nordea Bank Finland PLC  New York Branch

Ken will be presenting at Vendor & Third Party Risk USA

Find our Vendor Risk thought-leadership articles here. These articles feed from our much larger Risk Insights section of our website which provides you with thought-leadership, white papers, articles and more across risk and regulation.

The Center For Financial Professionals recently collaborated with MyComplianceOffice to conduct research with close to 250 relevant professionals to identify the development of third party risk management practices to provide the industry with a better view of the current issues and an understanding of how our peers are overcoming the challenges in the sector.

Want to work with the Center for Financial Professionals on the next research report? Contact research@cefpro.com today to discuss how we research over 450,000 risk professionals.

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Co-Sponsor

Grant Thorton


Grant Thornton LLP’s Risk Advisory Services works to help protect and drive enterprise value for our clients. We aim to develop and deploy business strategies that align with your approach to risk and your organization’s strategic priorities. We bring expertise in creating risk management programs and holistic solutions to address strategic, operational, regulatory, compliance and cyber risk inefficiencies.

Third party risk management is an area of growing concern today. Organizations rely on third parties for a variety of reasons – cost savings, revenue enhancement, or increased expertise to gain a competitive edge. While it is true third parties can help realize many business benefits, they can also introduce significant risks. These risks may include failure to protect sensitive company and client data, inability to meet business operational objectives, failure to meet your organization’s compliance requirements, or cause reputational damage based on how your third party is perceived in the industry. If these risks aren’t properly managed, it could lead to regulatory fines and penalties, lost customers or decreased revenue. Learn more about our work and how we protect value at www.grantthornton.com/risk

Grant Thornton LLP is the US member firm of Grant Thornton International Ltd, one of the world’s leading organizations of independent audit, tax and advisory firms.

Sponsorship

Can your organisation contribute at our Vendor & Third Party Risk USA Summit?

Please contact the Center for Financial Professionals today to discuss how we can deliver your thought-leadership at the event, help you generate leads, and provide you with unique networking and branding opportunities. Below is an outline of what we can offer, but please contact sales@cfp-events.com or call us on +44 (0)20 7164 6582 where a member of the team will be happy to tailor the right package for you.

Media Publications

We are happy to support publications, associations and organisations at this event. From a simple company listing with your logo to taking advantage of some of our sponsor benefits listed above. To discuss a media partnership further please email olympia.nolan@cefpro.com or call +44 (0)20 7164 6582.

Venue

Crowne Plaza Hotel
Times Square Manhattan
1605 Broadway
New York
10019
USA

There are limited rooms available at a preferential rate by booking here or alternatively call Tim Olohan on 212 315 6122.  The venue is within walking distance of Times Square so please feel free to use alternative accommodation using hotels.com or expedia.com

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More accommodation options:

Mayfair New York
242 W 49th St, New York,
NY, 10019

Mayfair

Website
(800) 556-2932

The Manhattan at Times Square Hotel
790 7th Ave, New York, NY, 10019

Manhattan

Website
212-581-3300

Millennium Broadway New York Times Square
145 W 44th St, New York, NY, 10036

Millennium Broadway

Website
866 866 8086

 Hilton Garden Inn Times Square
790 Eighth Avenue, New York, New York, 10019

Hilton

Website
212-581-7000

Download the Risk Insights App

Interact with your colleagues, peers and industry thoughts leaders live at the Vendor & Third Party Risk USA Conference.

Our Risk Insights App provides an audience interaction participation tool at the Summit which allows you to ask speakers and panelists questions throughout the sessions and engage in industry polls with other senior risk professionals.

All Summit information is available at a click of a button such as the two day agenda, biographies of all presenters map location and surveys

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Sponsor the App. For more information, email us.

ANDROID and APPLE USERS

1. Search for “Risk Insights” on your relevant app store.

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2. Once the App is downloaded and opened, Vendor & Third Party Risk USA will appear on your dashboard. Select “Access Now”

3. You will be asked to provide the event access code, an email with this code has been sent to you by email after registering for the event.

4. Here you will be able to access all details you need prior and during the event, i.e presentations, agenda and map. The polls and ask a question features will be used during the course of the two days so make sure to keep your phones handy during the event.

OTHER DEVICES

We have a web App available to use through your phone internet browser. At the event visit www.cefpro.com/app and simply select Vendor & Third Party Risk USA Summit, then enter your details and the access code (refer to your emails for the code)

If you are having any issues please feel free to drop us a call on +44 (0)20 7164 6582 and a member of the team will be able to help you out.

After the Event

Keep the Risk Insights App after the event to browse risk and regulation insights, share and save articles, and receive notifications on the latest challenges all within your professional interests. Our network of authors range from risk professionals within banking risk, financial regulation, market risk, credit risk, operational risk and treasury/balance sheet management.

Frequently Asked Questions

Can I present at Vendor & Third Party Risk USA Conference?

Yes, the Center for Financial Professionals are happy to discuss speaking opportunities at Vendor & Third Party Risk USA Conference 2017. For further information on this please contact alice.kelly@cefpro.com or call us on +44 (0) 20 7164 6582.

Are there any rules on the dress code?

Business attire is requested. The Summit is a formal opportunity to network with like-minded professionals and to gain knowledge from the industry’s finest risk management experts.

What is the cost and what is included in the registration fee?

We offer incentives for ‘early bird’ registrants of the Summit, as outlined on our pricing structure.

Registration includes breakfast, refreshment breaks, lunches, the cocktail reception at the end of the day, full access to the Summit sessions and exhibition area. Presentations from sessions are also available, subject to speaker approval.

Where can I find the Summit documentation and speaker presentations?

All registered attendees will receive an email with access to documentation and speaker presentations after the Summit*

We will work with our presenters to include as many presentations as possible on our Risk Insights App during the Summit.

*Please note that our speakers often have to gain permission from their relevant compliance departments to release their presentations. On rare occasions compliance may not allow presentations to be distributed.

Will breakfast, lunch and refreshment be provided?

Yes. As with all of our events the Center for Financial Professionals will be providing brilliant coffee, breakfast, lunch, refreshments, and smaller bites during the networking breaks.

This will be provided on both days of the Summit.

Will there be opportunities to network with other attendees?

There are ample opportunities for networking and interaction throughout the Summit, such as

  • Breakfast, lunch and refreshment breaks
  • Cocktail reception at the end of the day (Subject to confirmation)
  • Q&A, panel discussions and audience participation technology available through the Risk Insights App
I have several colleagues that would like to attend, is there a group discount?

Certainly! We are pleased to offer you a 50% discount on the third registration or provide a fifth registration for free.

If you would like to register more than five colleagues please contact us on +44 (0) 20 7164 6582

Please note:

  • Registrations must be made at the same time
  • Registrations must come from the organisation
  • The lowest registration will be discounted
Are there opportunities to share my thought-leadership at Vendor & Third Party Risk USA?

Yes there are plenty of opportunities for the Center for Financial Professionals to share thought-leadership to the attendees of Vendor & Third Party Risk USA and our wider risk professionals community.

At the event
We can distribute your material to the attendees, offer you an exhibition booth, and provide speaking opportunities so that you may enjoy a more prominent presence at the Summit. Visit the Sponsor tab for further information or contact sales@cefpro.com / +44 (0) 207 164 6582.

Risk Insights
Feature your content on our Risk Insights website and supporting Risk Insights monthly newsletter. For further information please download our media pack here.

Are media partnerships available for Vendor & Third Party Risk USA?

Yes. As part of a media partnership we can offer a variety of options to increase the branding and awareness of your association, company, certificate, publication or media. We are flexible with what we can offer however we usually:

  • Provide a discounted rate to attend
  • Place your logo and profile on the Summit website
  • Place your logo on the Summit brochure
  • Place your logo on promotional content where applicable
  • Distribute your media/marketing at the Summit
  • Promote through social media channels

To discuss this further please contact jesse.hopkins@cefpro.com or call +44 (0) 20 7164 6582.

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Prerequisites: Knowledge of financial risk management Advanced Preparation: No advanced preparation is required Program Level: Intermediate to advanced
Delivery Method: Group-live

The Center for Financial Professionals is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org

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Group Bookings:

Group rates are available for 2 or more attendees from the same organisation, when registering at the same time. The current rate allows every third colleague to come along for half price! or a fifth colleague to attend for free

Other ways to register

Save time – Register by email

Simply email us your e-signature – and we will do the rest for you!

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