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Operational Resilience can be defined as the preparation and ability to anticipate, prevent, withstand, absorb and recover from operational disruptions (whether unforeseen or not). This requires that firms integrate the planning and assessment of Operational Resilience into corporate governance and strategic planning processes. With a highly inter-connected global financial system that depends on the successful operation of numerous sophisticated digital and physical systems, the financial services industry must also be resilient to protect both individual consumers of financial services as well as the health of the financial system as a whole.
The goal of this study is to understand the approach to Operational Resilience of various participants in the financial industry, as well as the business model changes and strategic and financial objectives companies hope to accomplish when implementing their resilience programs. It will further show the benefits of Operational Resilience on mitigating harm to customers and promoting financial and market stability.
All who take part will receive a complimentary copy of the final report and results!