CeFPro Webinar – Implementing secure customer authentication – Customer’s journey and Merchant readiness

Payments Webinar

COMPLIMENTARY CEFPRO WEBINAR

Implementing secure customer authentication – Customer’s journey and Merchant readiness

 Taking place on 20 November @ 2pm (GMT)

Register for the webinar here

Key Agenda topics to be addressed include:

FCA focus: Ensuring that the implementation of SCA does not lead to significant disruption to consumers and businesses;

EBA published opinion: Help in ensuring that UK market delivers as soon as possible, and no later than in 16 months from now;

Merchants’ readiness: Issuers and acquirers have to do front load and front end development and communicate their changes and timings to merchants;

Finding a sensible way forward for customers who can use SMS one time passcodes;

The FCA have been clear with issuers that we need to support ways of authenticating customers who may not be able to use a mobile phone; and

Challenges of getting entities in the ecosystem who aren’t regulated on board with SCA.

Can’t make the date? Still register, as all registrants will receive a complimentary copy of the final recording!

INSIGHTS FROM:

Alex Roy

Alex Roy
Head of Consumer Distribution Policy
Financial Conduct Authority

Biography

Alex set up the new Consumer Distribution Policy Department in the FCA in October 2018 and is responsible for policy development across Banking, Payments, Mortgages, General Insurance and Claims Management Companies. Particular challenges include the successful implementation of Strong Customer Authentication, increasing innovation in Payments and the desire to help facilitate Open Finance in the UK. He joined the FCA in 2014 and has been working on a variety of policy and strategy roles including leading the team developing the FCA’s Mission. Alex started working life as an economist before moving to a policy focus at the Association of British Insurers where he led their work on the Retail Distribution Review.

 

LinkedIn account

Chris Higham

Chris Higham
Head of Strategy and Change – Payments,
Virgin Money

Bibliography

Previously a consultant specialising in payments, Chris has been leading Virgin Money’s payment strategy for the past 5 years – overseeing the move to MasterCard debit card issuing and payment scheme direct participation through a pioneering cloud hosted aggregator.
Chris is passionate about the opportunities presented by open banking and PSD2 – he’s responsible for both the compliance with and exploitation of PSD2 & open banking for one of the largest “non CMA9” banks – shaping the strategy to comply with the best outcomes for customers.

 

LinkedIn account

You may also be interested in…

Create your free account

Related posts

21st October 2019

Integration of stress testing with financial planning and driving strategic decisions

By Venkat Iyer, Director of PPNR Forecasting, Santander The insights in this article are not necessarily representative of Santander
21st October 2019

How to leverage stress testing for strategic and competitive advantage

By Ty Lambert, Chief Data Analytics Officer, BancorpSouth
10th October 2019

Model risk management in CECL