COMPLIMENTARY CEFPRO® WEBINAR

Managing regulatory complaints to achieve better risk and compliance management

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Webinar Agenda:

Key agenda points to be covered will include:

  • Defining regulatory complaints in a risk management context
  • Leveraging regulatory complaints to strengthen existing controls
  • Understanding the potential impact of unresolved complaints on compliance and risk
  • Identifying and mitigating compliance deficiencies
  • Regulatory expectations around complaint management
  • Developing an effective compliance program that takes complaint data into account
  • Using complaint data to identify potential compliance issues and mitigate risk

Speaker:

Stephanie-Lyon-120x120

Stephanie Lyon
VP of Compliance
NContracts

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