COMPLIMENTARY CEFPRO® WEBINAR
Managing regulatory complaints to achieve better risk and compliance management
WATCH NOW
Webinar Agenda:
Key agenda points to be covered will include:
- Defining regulatory complaints in a risk management context
- Leveraging regulatory complaints to strengthen existing controls
- Understanding the potential impact of unresolved complaints on compliance and risk
- Identifying and mitigating compliance deficiencies
- Regulatory expectations around complaint management
- Developing an effective compliance program that takes complaint data into account
- Using complaint data to identify potential compliance issues and mitigate risk
Speaker:
Stephanie Lyon
VP of Compliance
NContracts
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