Why should you attend?

New Generation Operational Risk Europe will return in 2024 for its 9th Annual Summit.

The full agenda and speaker line-up for 2024 will be launching later this year. Register below for updates and be the first to find out when more information becomes available.

Key highlights from 2023

  • PEOPLE RISK:
    Managing people/human capital risks alongside the pace of change
  • RISK INTERPLAY:
    Reviewing the interplay of non-financial risks within risk silos and gaining a holistic view
  • CONSUMER DUTY:
    Understanding the requirements for implementation of the FCA’s new consumer duty obligation
  • CULTURE:
    Developing measurement techniques to ensure alignment of risk culture and organizational culture
  • GEOPOLITICAL RISK:
    Determining operational risks amidst increased geopolitical uncertainty
  • AI AND ML:
    Identifying use cases and understanding outputs
  • TECHNOLOGY:
    Managing the changing pace of technology in order to keep ahead of customer expectations
  • RESILIENCE:
    Implementing and viewing resilience holistically within an operational risk framework

Hear from subject matter experts and industry front-runners

An engaging and interactive agenda spread across 2-days

Participate in a comprehensive exploration of the topics at hand via presentations, panel discussions, and live Q&As to facilitate learning and engagement.

Listen in as subject matter experts share their knowledge

Our line-up of 30+ knowledgeable and experienced practitioners speakers bring the highest standard within the industry, offering fresh perspectives and insights for you to return to your department with.

7+ hours of available networking opportunities

Continue conversations from inside the auditorium over coffee, lunch, and at our complimentary drinks reception. Make meaningful career-long industry connections to use to your professional advantage.

Key speakers

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Sean Titley
Director of Enterprise and Operational Risk
Metro Bank

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Ameet Jugnauth
Cyber Governance and Risk Director
Capital One

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Michael Grimwade
MD, Operational Risk
ICBC Standard Bank

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Stefana Brown
CRO, UK Protection & Fintech & IT and Data Protection Risk Director
Legal & General

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Ian Phoenix
Director of Intelligence & Digital Data, Technology, & Innovation Directorate
FCA

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Javier Martinez
BoI Group Head of Operational Resilience
Bank of Ireland

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Sucharita Banerjee Lodha
Head of ERM Operations, Governance and Reporting
AIG

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Prash Patel
MD, Head of Operational Risk CIB
Barclays Bank

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Alexander Fisher
Director, Group Financial Crime Intelligence and Investigations
Standard Chartered Bank

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Keith Davies
Group Chief Risk & Compliance Officer
Admiral PLC

Session previews and related insights

Get an insight of what to expect from the Summit with our past and present speaker session previews.

Reviewing behavioural risk and understanding how it can impact performance and integrity

Reviewing behavioural risk and understanding how it can impact performance and integrity Mirea Raaijmakers, former Global Head, Behavioural Risk Management, ING Below is an insight into what can be expected from Mirea's session at Risk EMEA 2023. {{ vc_btn: title=Find+out+more+about+Risk+EMEA&style=outline-custom&outline_custom_color=%23001c64&outline_custom_hover_background=%23001c64&outline_custom_hover_text=%23ffffff&link=url%3Ahttps%253A%252F%252Fwww.cefpro.com%252Fforthcoming-events%252Frisk-emea%252F }} The views and opinions expressed in this article are those of he thought leader as

Assessing cyber risk and effectiveness of controls as techniques and threats evolve

Assessing cyber risk and effectiveness of controls as techniques and threats evolve Philip Masquelette, Chief Risk Officer, Ulster Savings Bank Below is an insight into what can be expected from Philip's session at Risk Americas 2023. {{ vc_btn: title=Find+out+more+about+Risk+Americas&style=outline-custom&outline_custom_color=%23d51224&outline_custom_hover_background=%23d51224&outline_custom_hover_text=%23ffffff&link=url%3Ahttps%253A%252F%252Fwww.cefpro.com%252Fforthcoming-events%252Frisk-americas%252F }} The views and opinions expressed in this article are those of he thought leader as

Exploring EU DORA in the context of broad cyber resilience

Exploring EU DORA in the context of broad cyber resilience Chika Okoli, GRC Technology Manager EMEA, SAI360 Below is an insight into what can be expected from Chika’s session at New Generation Operational Risk Europe 2023. {{ vc_btn: title=Find+out+more+about+New+Generation+Operational+Risk+Europe&style=outline-custom&outline_custom_color=%23001c64&outline_custom_hover_background=%23001c64&outline_custom_hover_text=%23ffffff&link=url%3Ahttps%253A%252F%252Fwww.cefpro.com%252Fforthcoming-events%252Fnew-generation-operational-risk-europe-summit%252F }} The views and opinions expressed in this article are those of the thought leader as

Enhancing strategic change management practices to stay ahead of external events

Enhancing strategic change management practices to stay ahead of external events Sean Miles, Head of Operational Risk, Shawbrook Bank Below is an insight into what can be expected from Sean’s session at New Generation Operational Risk Europe 2023. {{ vc_btn: title=Find+out+more+about+New+Generation+Operational+Risk+Europe&style=outline-custom&outline_custom_color=%23001c64&outline_custom_hover_background=%23001c64&outline_custom_hover_text=%23ffffff&link=url%3Ahttps%253A%252F%252Fwww.cefpro.com%252Fforthcoming-events%252Fnew-generation-operational-risk-europe-summit%252F }} The views and opinions expressed in this article are those of the thought

2023 sponsors

Knowledge partner

Co-sponsor

Associate sponsors

Content and media partners

Speakers

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Vasiliki Basiou
VP, NFR Climate Change and Regulatory Initiatives
Credit Suisse

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Stefana Brown
CRO, UK Protection & Fintech & IT and Data Protection Risk Director
Legal & General

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Phil Cliff
former Head of Climate
M&G

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Keith Davies
Group Chief Risk & Compliance Officer
Admiral PLC

Anit-Deb

Anit Deb
Divisional Control Office Investment Bank
Deutsche Bank

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Alexander Fisher
Director, Group Financial Crime Intelligence and Investigations
Standard Chartered Bank

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Damian Hoskins
Operational and Climate Risk Solutions Specialist
Acin

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Michael Grimwade
MD, Operational Risk
ICBC Standard Bank

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Ameet Jugnauth
Cyber Governance and Risk Director
Capital One

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Michelle Leavesly 
former Director of Organisational Risk & Resilience
M&G

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Catherine Levy
former Group Head of Risk Framework, Compliance
HSBC

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Merlin Linehan
Risk Manager
EBRD

Kishan Majitha

Kishan Majitha
Executive Director, Cyber and Technology Controls
JP Morgan Chase

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Javier Martinez
BoI Group Head of Operational Resilience
Bank of Ireland

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Armel Massimina
Operational Risk Lead
National Bank of Kuwait (International)

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Aoife May
Senior Solution Consultant
Wolters Kluwer

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Lisa McArthur
Head of Conduct, Compliance & Operational Risk Standards and Capability
Lloyds Banking Group

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Sean Miles
Head of Operational Risk 
Shawbrook Bank

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Patrick Naim
CEO
Elseware

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Chika Okoli
GRC Technology Manager EMEA
SAI360

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Prash Patel
MD, Head of Operational Risk CIB
Barclays Bank

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Ian Phoenix
Director of Intelligence & Digital Data, Technology, & Innovation
FCA

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Gary Savill
Head of ERM Programme Delivery
Starr Underwriting Agents Limited

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Shabbir B Tahasildar
Operational Risk Lead for Technology, Information Security and Third-Party Risk
Handelsbanken plc. (UK)

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Andrew Sheen
Director
AJ Sheen Consulting

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Mikil Tamakuwala
Operational Risk Supervisor, 2nd LoD
Société Generale Corporate and Investment Banking

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Sean Titley
Director of Enterprise and Operational Risk
Metro Bank

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Sanjeev Tuli
Regional Head of Global Operational Risk Audit
HSBC

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Jonny Weare
Head of Conduct
Danske Bank

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Lee Webb
Group Head of Operational Resilience
Aviva

Sponsors

Knowledge partner

Co-sponsors

Associate sponsors

Content and media partners

Venue & FAQs

Venue information currently unavailable. Register for updates and be the first to be notified when more information becomes available.

Frequently Asked Questions

Can I share my thought leadership at New Generation Operational Risk Europe?

CeFPro are happy to discuss speaking opportunities at the New Generation Operational Risk Europe Summit. For further information on this please contact production@cefpro.com if you are from a financial institutions / sales@cefpro.com if you are an information/service provider or call us on +44 (0)207 164 6582.

Will there be opportunities to network with other attendees?

There are ample opportunities for networking and interaction throughout the Summit, such as:

  • Breakfast, lunch and refreshment breaks
  • Drinks reception at the end of day-1
  • Q&As, panel discussions, and audience participation technology

What is included within the registration fee?

Registration includes breakfast, refreshment breaks, lunches, the drinks reception at the end of day-1, full access to the sessions and exhibition area. Presentations from the sessions are also available via our post-event website, available on CeFPro Connect under Course Materials once the Summit has taken place.

Where can I find the Summit documentation and speaker presentations?

All registered attendees will receive an email with access to documentation and speaker presentations after the Summit* We will work with our presenters to include as many presentations as possible on our App during the Summit. *Please note that our speakers often have to gain permission from their relevant compliance departments to release their presentations. On rare occasions compliance may not allow presentations to be distributed.

Will breakfast, lunch and refreshment be provided?

Yes. As with all of our events the Center for Financial Professionals will be providing brilliant coffee, breakfast, lunch, refreshments, and smaller bites during the networking breaks.

Are there any rules on dress code?

Business attire is requested. The Summit is a formal opportunity to network with like-minded professionals and to gain knowledge from the industry’s finest risk management experts.

Register

Join the likes of 150+ industry professionals and subject matter experts looking to engage in meaningful conversation and discuss the latest developments and challenges within operational risk.

Register before the agenda goes live to take advantage of our lowest price pre-agenda rate.

Don’t miss out, we only have a limited number of tickets available before prices will increase.

Need assistance with your registration? Get in touch with us via email below, or call us on +44 (0)207 164 6582.

Pre-agenda rate

Representing a financial institution or government body
£499*

E.g. Bank, Insurance company, Asset manager, Regulator

Representing an information or service provider
£1199*

E.g. Consultant, Vendor, Executive search firm, Law firm

* To qualify for the preferential ‘early bird’ rates, registration must be received by the close of the ‘early bird’ working day, and payment can be made at the time of registering, or up to a week after registration is made an invoice sent. CeFPro reserves the right to increase rates should payment be delayed significantly. Should a delegate register at a rate that is inaccurate, CeFPro reserves the right to issue an additional invoice for the outstanding amount. All prices are subject to UK VAT, currently at 20%