With over 15 years of experience in financial services, I’ve had the privilege of serving in various capacities at four major financial institutions, primarily focusing on the second line of defense since 2014. My expertise lies in enterprise risk management (ERM), operational risk, and third-party risk management. I hold the CTPRP certification. I have a genuine passion for environmental, social, and governance (ESG) initiatives and business continuity, which is deeply rooted in personal experiences. Coming from Colombia, I’ve witnessed the adverse effects of coal mining on the native population of my family’s hometown, Barrancas Guajira. These experiences have humbly inspired me to champion stronger governance practices for the well-being of communities and businesses alike.

Naveen Balakrishnan is currently Head of Third Party Management at TD. In his current role, Naveen is responsible for managing the commercial relationship and risk management of TD’s global supply chain.
Previously he has held several leadership roles at TD Securities helping drive product and technology strategies for the Global Markets and Investment Banking lines of businesses.
Prior to joining TD, Naveen has held senior roles at BMO Capital Markets supporting the CEO and COO with strategy development and transformation.
Naveen holds an Honours BComm from the University of Toronto, an MBA from Wilfrid Laurier University and is a Certified Professional Accountant.
Additionally, Naveen is a long-standing community builder with strong ties to non-profit organizations focused on child welfare and education and he is currently serving as a Board of Director with Education Bank, Toronto District School Board, Laurier University and University of Toronto, Scarborough.

Spruille Braden is a seasoned profession in the Financial Services industry with subject matter expertise in many critical functions at top tier banks. Spruille is the Enterprise Head of Operational Resilience at Citi. Prior to Citi, he was the Head of Operational Resilience at Sumitomo Mitsui Banking Corporation (SMBC) where led the development and implementation of the function at the firm.

Prior to SMBC, Spruille spend nearly 15 years at UBS where he held several roles that spanned all three lines of defense. Notably, Spruille was the Americas Head of Business Continuity Management (BCM) at UBS for 6 years where he led a team of Risk professionals tasked with ensuring the resiliency of their Americas-based operations. As a member of the COO Group, he drove strategic programs and initiatives that often spanned multiple competency areas. He helped develop the Operational Resilience program that encompassed Business, Cyber, Technology and Third Party Risk Management strategies in accordance with internal and external drivers. Spruille was a co-chair for SIFMA’s “Resilience Forum” where he helped shape responses to regulatory guidance through the collaborative peer industry group.

Spruille lives in Connecticut with his wife Jamie and three daughters Emma, Elodie and Hailey (ages 11, 8 and 8, respectively).

Tom Brandt is a risk management practitioner in the federal government. With nearly three decades of federal service, he is currently the Chief Risk Officer (CRO) and Director of Planning and Risk for the Federal Retirement Thrift Investment Board. He previously served as CRO for the IRS. He is a fellow with the National Academy of Public Administration, a past president of the Association for Federal Enterprise Risk Management (AFERM), and also served as chair of the OECD Forum on Tax Administration’s ERM Community of Interest from 2018–2021.

David Braxton leads a Global Third-Party Program Risk Management team at Bank of America (BofA) supporting the Global Operations business segment, and he reports to the bank’s Chief Procurement Officer (CPO). He is responsible for leading a team that design and execute third-party risk management strategies, optimize third-party services and initiatives, and facilitate robust third- party risk mitigation activities aimed at managing over $2.5 Billion in annual third party spend. As a thir- party program leader, he recruits and develops sourcing and third-party management professionals to apply skills and competencies required to meet business requirements and expectations while mitigating third-party risk to the bank. David is a subject matter expert for the bank as it relates to the implementation and management of third-party outsourcing and offshoring solutions as well as other large enterprise strategic third-party relationships.

Prior to joining Bank of America, David’s was a Strategic Sourcing Executive at SunTrust Banks, Inc. (now Truist) reporting directly to the Chief Procurement Officer. His team was accountable for governing third party risk while sourcing services related to more than $2 billion in annual third party spend. David managed teams that supported strategic sourcing for the bank’s Information Technology (IT) segment to include offshore contingent workers, Consumer and Small Business Banking, Mortgage Line of Business, Loan & Credit Card Processing, Branch Banking, Capital Markets, Wealth/Investment Processing, and Business Process Outsourcing (BPO).

Additionally, David has work experience with three (3) additional Fortune 500 companies. He was Vice President of Customer Service & Corporate Sales at Toys “R” Us, Inc. where he managed a multi-channel Global Customer Service Delivery infrastructure and the Commercial Stored Value Card (Gift Cards) Sales & Marketing Program. He managed an internal and external staff of over 700 during the crucial holiday season peak period. David was also a Vice President at American Express where he managed an internal staff of over 2,500 across North America delivering on the all important American Express customer experience. Lastly, as Regional Call Center Sales Director for Verizon, David managed and led the consolidation of four (4) operation centers staffed by more than 2,500 union affiliated employees. David served in the US Army as an military officer. He served his country in Afghanistan and is a Bronze Star recipient resulting from his successful service in a combat zone.

David holds a PhD from Northcentral University, MBA from Wake Forest University, Master’s in Management from Fayetteville State University, and an undergraduate degree in Business from South Carolina State University.

Penny Cagan is an experienced risk professional with a career that has spanned Operational Risk, Compliance, Consulting, Research and Risk Technology. She is considered a pioneer in the field of Operational Risk Management and has received industry recognition, including achievement awards for her service to the risk management field.

Penny most recently served as Managing Director and Head of Operational Risk for UBS Americas, where she was responsible for managing the operational risk and control environment in the region. Penny previously served as Head of Operational Risk Governance at MUFG Americas, where she was responsible for overseeing the bank’s operational risks in the region. She has also worked as a consultant at Ernst and Young where she led a variety of projects in the risk and compliance disciplines, she served in a global Operational Risk senior oversight role at JPMorgan Chase and founded a Compliance Analytics team at Citigroup.

Penny is an adjunct professor at Columbia University and teaches in its Enterprise Risk Management Master’s program, where she is dedicated to nurturing the next generation of risk leaders.

Patricia has over 25 years of Corporate Level experience in the Legal, Auditing, Risk and Compliance departments. Patricia began her career working as a Lawyer and Auditor for Serv Cadastro e Cobranca Ltda responsible for legal coordination and implementing internal auditing in its departments in Brazil. She joined Itaύ Unibanco in 2000 starting in Audit and moving to areas such as Compliance and Internal Controls. Patricia has led teams and implemented new methodologies to mitigate risk and increase innovation and efficiency. In 2014, Patricia began her International experience with Itaύworking with Itaύ Caribbean and Miami responsible for the Internal Controls department. In 2017, Patricia became the Head of Risk and Internal Controls for Itaύ U.S overseeing Financial & Operational Risk and Internal Controls, working with several jurisdictions as USA, Bahamas, Cayman Islands, Chile and Mexico. In 2021, Fiduciary Risk in Asset Management was included in her activities, as well as oversight of Client Risk. In 2023, she was nominated Chief Compliance Officer for Nassau Branch.

Following her graduation with a Law Degree from the Universidade Estadual de Londrina, Patricia obtained a Corporate and Economic Law Post graduation Degree from Fundacao Getulio Vargas in SP. In addition, Patricia attained an LLM in Financial and Capital Markets Law from IBMEC/Insper, and an LLM in Corporate Law. Patricia is also a Certified Internal Auditor (CIA) and a Certified Control Self Assessment (CCSA).

Rick is a Senior Bank Examiner at the Federal Reserve Bank of New York in Operational Risk Supervision, a member of the LISCC (Large Institution Supervisory Coordinating Committee) group. He received a B.A. (Economics) and M.A. (Organizational Behavior) from Yale University. Rick was a member of J.P. Morgan’s original operational risk development team in the late 1990s, specializing in loss event data group. He was involved in early industry initiatives to define standard taxonomy for operational risk, and later consulted on risk framework development. Today, Rick supervises operational risk and governance practices at complex financial institutions.

Biography coming soon

Mahi Dontamsetti is executive vice president and global head of Non-Financial Risk and Chief Technology Risk Officer (CTRO) at State Street. He is responsible for oversight of non-financial risk (i.e., technology, cyber, operational, resilience and third-party risk) for the enterprise. Part of his responsibilities include owning the board level risk appetites, risk and reporting frameworks as well as driving risk remediation prioritization, across the firm, ultimately improving our global risk posture. He is a key regulatory partner and sits on numerous risk committees including the Technology & Operations Committee (TORC) and the Technology and Operations Board Committee. Mahi is a champion of inclusion and diversity and participates in our mentorship program.

Mahi has over 25 years of experience in intrapreneurial and entrepreneurial roles, across a range of industries including banking, financial services, defense, telco and mobile/data in both Fortune 500 firms and startups. Prior to State Street, he held executive leadership positions at DTCC, Barclays, Lockheed Martin and various startups. He has spent his career focused on building enterprise-wide programs that focus on execution excellence, driven by innovation and fiscal discipline, that have won several awards and have been recognized as best-in-class amongst peer firms.

Mahi is the author of three books on risk and technology. He also served on the board of advisors for the Center for Satellite and Hybrid Communication Networks, NASA Commercial Space Center Venture and OWASP, the world’s largest non-profit dedicated to software security.

Mahi has a Master of Science degree in computer science and telecommunications from University of Missouri-Kansas City and a Bachelor of Science in mechanical engineering from India. Currently, Mahi serves on the Board of Trustees of two charities.

Technology and Cyber executive, Certified Information Systems Security Professional (CISSP), Cloud Certified Security Practitioner (CCSP) with over 20 years of experience. A trusted advisor with a reputation for understanding business goals and delivering innovative organizational and client solutions.

Madiha Fatima is an Executive Director – Operational and Outsourcing Risk Management at JP Morgan, where she leads the second line of defense function for operational and outsourcing risk overseeing Third Party Risk Management, Sourcing, Procurement and Inter-Affiliate Management. Previously, Madiha was the Head of Third Party Risk Management Department at Angelo Gordon where she was responsible for development of Third Party Risk Management Framework while enabling businesses to achieve their strategic objectives from utilizing vendors. Prior to joining Angelo Gordon, Madiha Fatima served as the Third Party Risk Governance & Oversight Lead at DTCC. Madiha is a Certified Third Party Risk Professional (CTPRP). Madiha earned a Bachelors of Science degree in Financial and Capital Markets from Rutgers Business School.

Stuart is a Policy Analyst with the OCC’s Bank Supervision Policy division, specializing in governance and operational risk policy. He is also a Bank Information Technology examiner, specializing in cybersecurity and information technology risk / information security. He supports international efforts as the OCC’s interim representative to the Basel Committee on Banking Supervision (BCBS) Operational Resilience Group. Stuart joined the OCC as an industry hire in June of 2013. Prior to joining the OCC, Stuart held IT risk management related positions at Citigroup, Cisco, and GE. His career also includes management consulting experience at Deloitte. He has substantial experience in regulatory examinations, technology audits, IT certification efforts, and cross-border initiatives from both the regulatory and business perspectives. Stuart completed his BA and MBA at NYU and holds several industry-recognized credentials, including the CISA, CISSP, and CRISC.

Sri leads the Vendor Risk Management Program for North America at Commerzbank where she is responsible for establishing and overseeing an appropriate and effective vendor risk management in the region. Her previous experiences include managing global change management efforts for Citigroup’s Third Party Management Program and leading various business intelligence & analytics solution efforts.

Sonia Jarvis leads model validation of third-party products at Fannie Mae. Previously, Sonia led model validation teams for commercial risk scoring and PPNR at Bank of America. She also represented the Board of Governors of the Federal Reserve System at the Basel Working Group on Operational Risk and assessed bank performance as an examiner for the Office of the Comptroller of the Currency. Sonia has diverse consulting and model development experience in commercial and non-profit applications, including fraud detection, law enforcement, market research, human resources, and natural resource management. Sonia holds a Ph.D. in Natural Resource Economics from the University of Maryland.

Loren Johnson leads Aravo’s product marketing function, covering how Aravo builds, markets, and sells its market-leading third-party risk management solution. Driven by a passion for innovation and solving business challenges, Loren brings an international business perspective and desire to deliver measurable customer success. Loren is a long-term TPRM advocate with an MBA in International Management from Thunderbird, and more than 30 years working in the technology sector. With eight years in the GRC market, Loren brings enthusiasm and an informed perspective to his work with Aravo.

Tom Kartanowicz has been working in IT and information security for over 20 years with experience in cyber risk management, regulatory compliance, systems administration, network security and security awareness. As CISO for SCB Europe and Americas, Tom leads the information security function across ten markets and previously worked at Commerzbank and Natixis North America. Tom has also lectured in IT Risk at Columbia University.

Tom holds a Master of Science in IT from the University of Maryland and a Bachelor of Arts in Computer Science from New York University. He is a member of ISSA, ISC2 and ISACA. Tom has appeared as a panelist at the NYIT Global Cybersecurity Conference, OpRisk North America, Gartner, Columbia University and other

Tausif leads the Third Party Risk Governance and Reporting group of DTCC. He is responsible for managing the Third Party Risk Management framework and lifecycle specifically focusing on Critical Third Parties, firmwide awareness of responsibilities, due diligence of 4th/nth parties, governance for monitoring and oversight, and regulatory responses. Tausif holds a BS in Finance from the University of South Florida and is currently pursuing his MS in Cybersecurity from Virginia Tech.

Nita Kohli is an accomplished Operational Resilience Executive with over 25 years of distinguished service in the financial services sector. Renowned for her strategic acumen, she most recently served as the Global Head of Enterprise Resilience at Citi, driving a transformative shift to fortify safety and stability. Her expertise spans pivotal roles, including steering Freddie Mac through the pandemic and navigating multiple crisis events over the past decade.

In addition to her executive roles, Nita actively contributes to the risk management landscape, serving on the Executive Advisory Board of a risk management company and lending her expertise as a strategic advisor to FinTechs.

Recognized as an authoritative voice in Operational Resilience, Nita is a sought-after keynote speaker and panelist at industry conferences. Nita’s exceptional leadership, Nita was honored as one of the Top 50 Outstanding Asian Americans in Business in 2022.

Currently engaged in authoring a comprehensive book on Operational Resilience, slated for publication in early 2024, Nita continues to spearhead pioneering endeavors in the financial sector.

Nicholas Kula is a TPRM and Resilience subject matter leader. He has over 20 years of risk and cybersecurity professional experience – most recently in the business consulting practice of Ernst & Young LLP and prior almost fifteen years with Protiviti, Inc. He has a background in developing, selling, and delivering technology and services in several areas including supplier risk /management, cyber security /data protection, technology enablement and user experience, regulatory compliance, process development, and organizational governance and program maturity. Nicholas has primarily worked within the financial services, insurance, and healthcare industries but has experience across all sectors.

Nick lives in Bloomfield Hills, MI with his wife Justine and their three children – Cecilia (5), Thomas (3.5), and Leo (18 months). Nick was born and raised in the Chicago area and continues to support his Chicago sports teams. As a family they find time for travel, good food and wine, and sports – especially golf.

Biography coming soon.

Brennan Lodge is currently enriching and researching cybersecurity risk and defense through his role as an Professor at New York University. His professional experience is highlighted by his achievements as Global Head of Analytic Engines for Cyber Security at HSBC and Head of Data Science for the Security Incident Response Team at Goldman Sachs. Brennan’s profound understanding and application of AI in cybersecurity defense are recognized in the industry, with significant contributions to publications, research and practical applications to advancing AI-driven cybersecurity strategies.

Scot Lynch spent 6 years in the United States Navy as a technician and security specialist and is a graduate of Columbia University. He has worked in Wall Street technology firms since 1995. His roles include Windows developer at Popkins Software, Development and Support Manager at Swiss Bank/UBS, and Operational Risk Officer and Operations Officer at Morgan Stanley.

He teaches Hakko Ryu JuJitsu, coaches military veterans (via American Corporate Partners) on transitioning to corporate life, and has participated in the Navy Seal Hudson River Swim since 2021.

James McPherson is Director & Counsel at Credit Agricole Corporate and Investment Bank in New York. He is a member of the Regulatory Group and his work includes reviewing and negotiating a broad range of commercial agreements for the Bank, including contracts for a variety of technology and trading related services. He also participates in various steering committees related to the procurement and ongoing monitoring of the Bank’s various service providers and outsourcing initiatives, including the Bank’s Vendor Management Committee.

Melissa Mellen is the Director of Third-Party Risk Management within the Federal Reserve Bank of New York. In this capacity, Melissa manages Bank wide strategic priorities, such as the Third-Party Risk Management Risk and Control Unit, Policy, Governance, and Compliance across TPRM & Procurement, and Supplier Diversity.

Prior to joining the Federal Reserve Bank of New York, Ms. Mellen spent fifteen years in the private sector, specializing in Third Party Risk Management program design, development implementation, and oversight for firms such as: MUFG Union Bank, JP Morgan Chase, Oppenheimer Funds, and Mizuho Bank, Ltd. Ms. Mellen received her bachelor’s degree in philosophy from SUNY Albany, and holds a MBA with a concentration in Risk Management from Saint Peter’s University. She is a Certified Third-Party Risk Professional (CTPRP) and holds a Professional Certificate in Diversity, Equity & Inclusion from Cornell University.

Melissa lives in Northern New Jersey with her husband Kevin, and Pitbull Viggo. She is a certified yoga instructor affiliated with both the Dharma Yoga Center of New York City, as well as Yoga Alliance.

Biography coming soon

Kholofelo Mothibi is a risk leader with 17 years’ experience in auditing, compliance, controls assurance, and third-party risk management in the Technology and Financial sector. Prior to joining Corebridge Financial she worked at Barclays and IBM where she held various positions in IT Security, Compliance, Internal Audit, Procurement, and the Chief Security Office. She’s from Johannesburg, South Africa and, in 2015 during her tenure at Barclays, she accepted an opportunity to move to the US to support efforts of establishing a centralized TPRM function.

She’s successfully led implementation of Third-Party Risk Management processes and managed the delivery of several control remediation projects, program implementation which helped to streamlined and standardize governance processes, reporting and quality controls. She’s also participated in TPRM industry working groups to explore collaborative approach for managing third party risk.

Recipient of a Barclays Diversity Award and named Empower 100 Ethnic Minority Future Leaders 2021 for delivering several programs aimed at colleague engagement, supporting recruitment efforts, and raising funds for non-profit organizations.

Kholofelo is also a board member at Arete Education, which is non-profit in the Bronx, New York which partners with community based organizations and local schools to provide academic and artistic enrichment programs.

Andrew is an accomplished leader and trailblazer in third party risk management. As a practitioner and a senior risk management executive, he has driven a culture of accountability and diligence in safeguarding information. Andrew has more than 25 years in risk management and information security. He has contributed greatly to the transformation and advancement of risk management as a strategic function that intersects with and helps guide all aspects of organizations.

Most recently, Andrew served as Senior Vice President, Vendor Risk Management at Blackstone, where he led a team of risk professionals responsible for overseeing all phases of the vendor lifecycle at the firm, including risk assessments, control diligence, contract reviews, financial checks, performance monitoring, issue tracking, and management reporting. Prior to Blackstone, he served as a director and global head of vendor risk management and BlackRock and Senior Vice President for Citigroup, where he was a Business Information Security Officer in Global Fixed Income and led third party risk assessments for several years.

Andrew holds a Bachelor of Arts Degree in Natural Sciences from Harvard University and a Master of Science Degree in Information Systems from the Stevens Institute of Technology.

Biography Coming soon.

Javier Ortiz brings over 25 years of progressive experience working with financial institutions in business consulting, operational risk management, process reengineering, and Internal Controls over Financial Reporting (ICFR).

At the Risk Management Office of the Inter-American Development Bank (IDB), Javier currently leads, and coordinates activities related to non-financial risk management including, the development of new or revised tools, methodologies, processes, and policies. He has also implemented and led the bank-wide Operational Risk Management Framework and launched the Socioenvironmental Risk Management Unit, as a second line of defense function.

Before joining the Risk Management Office Javier held various positions within the IDB’s Finance Department, his last position was Principal Accountant within the Accounting Control Group, where he implemented and led the process for the assessment of ICFR.

Prior to his career at the IDB, Javier worked for auditing and consulting firms in Argentina, providing services to financial institutions across Latin America.

Marta Palanques is a seasoned Security and Risk professional, specializing in integrating risk management practices and processes to effectively support decision making with meaningful data while minimizing the overhead and meeting regulatory expectations, and in communicating security and risk to technical and non-technical executive stakeholders.
In her current role as a Director of Risk Methodologies at Capital One’s Technology Risk Management team, Marta is responsible for defining methodology and practices for risk and controls management, and providing risk intelligence to benchmark risk analysis and monitoring. Her team also oversees technology and cyber risk compliance requirements and monitors adherence to those requirements. Her previous experience in the industry ranges from IT audit and risk functions at Deloitte to conducting research in cybersecurity at Barcelona Digital Technology Center and includes defining and implementing an integrated risk management framework as a Director of Enterprise Risk Management at ADP, and building a program to support a single reporting platform that enabled exploration of multiple data sources and provided ADP’s executive leadership with visibility and insight into the security and risk program.

Biography coming soon

Babette Reynolds is a global leader in banking compliance and operational risk management. She has over 25 years of experience building risk programs, including third party risk management programs, for large complex banks, including Bank of America, Citi, and Wells Fargo. Currently, Babette leads Truist’s Enterprise Compliance Program Office, where she and her team implement the compliance risk framework program.

Babette served for 6 years as a US Army Intelligence Officer. She is also a licensed attorney and practiced law with a focus in syndicated finance. She holds the following degrees: BA, Duke University; JD, University of North Carolina at Chapel Hill; MA, Boston University; and MS in Strategic Intelligence Studies, DoD National Intelligence University.

Kristen Schneider is an accomplished leader in the financial services industry with a background in third party risk management, procurement, operations, and corporate finance. Kristen currently leads a third party risk management strategy and initiatives team at USAA where her team supports optimization efforts based on industry best practices across people, process, and technology.

Kristen began her career in corporate finance and has held roles in operations finance in the technology industry for Intel Corporation and Rackspace Technology. She has a Bachelor’s degree from Cornell University and a Master of Business Administration from Rice University and currently resides in San Antonio, Texas.

Dolly Singh has been with JPMorgan Chase for 19 years and currently serves as the Global Head of Third Party Oversight within Global Supplier Services (GSS). In her role, she is responsible for establishing and overseeing the Firm’s governance and risk management framework for both external suppliers and inter-affiliate relationships. Her remit also includes governance of the firmwide supplier control assessment function and supplier incident response management function. Additionally, Dolly leads the Third Party Oversight regulatory advocacy efforts.

Prior to joining her current role, Dolly held various leadership roles in JPMorgan Chase’s Corporate & Investment Bank and within Finance, Product Management & Risk Management.

Stefan is an experienced Enterprise Risk Management professional and leader and has led the design and implementation of Risk Appetite, Strategic Risk Management, Enterprise Risk Reporting, Risk Policy & Frameworks and Third Party Risk Management programs in the Financial Services industry. His current focus is on digitalizing the Bank’s third party risk management program and leading strategic risk assessments across the Bank. Stefan holds a bachelor’s and master’s degrees in philosophy from the University of Western Ontario and lives outside of Ottawa where he tends to his many vegetable gardens and chickens with his family.

Biography coming soon

Chelsea Tieken is a Business Strategy and Planning Director at USAA specializing in Enterprise Third Party Risk Management. In her role she leads impactful, cross-functional, third party risk strategy projects for the enterprise. Through these initiatives Chelsea aims improve and simplify Risk Management processes and technology for USAA. Chelsea has been an industry practitioner specializing in third party risk and supplier management for over 10 years.

Preety Tulsian is the Head of Third Party Risk for Scotiabank US. In this role, she built a third party risk program for the Firm which led to resolution of long standing regulatory commitments. Preety brings over 15 years of experience in a variety of risk disciplines including operational risk, business continuity and most recently operational resilience. She’s also an attorney with notable experience in helping firms interpret and meet regulatory requirements.

Brett Turk is the Global Head of Business Continuity and Crisis Management at Vanguard. In this role he is responsible for preparing for and responding to significant business disruptions. Brett is a senior member of the leadership team within Vanguard’s Global Risk and Security division that focuses on developing an enterprise-wide view of resilience for its diverse global businesses.

Brett joined Vanguard in 2013. Prior to his current role he served in various leadership capacities across shared services, complex operations, and large-scale programs, most recently leading Vanguard’s global return to office efforts.

Before joining Vanguard, Brett worked in corporate finance and operations leadership roles in the financial services industry. Brett has an MBA from Arizona State University and a B.S. from Westminster College (PA).

Karina Volvovsky is a Senior Vice President of City National Bank. In her current role of Business Control Officer, she covers non-financial risks of Entertainment Banking within City National Bank. Prior to joining CNB, Karina was a Managing Director of Business Risk at Silicon Valley Bank, and spent 20+ years at JPMorgan Chase, where she held a myriad of leadership roles within 1st and 2nd lines of defence. Karina’s notable initiatives include SEC Regulation Best Interest response roll-out, resolution of regulatory matters related to Fiduciary governance and Conflict of Interest programs, development of escalation and risk reporting practices in Latin and Central America regions, among others. Karina lives in New York City with her husband and three children.

Olga Voytenko serves as the Head of Operational Resilience at Forbright Bank.
Olga brings two decades of financial and non-financial risk management experience. Most recently, she led several global enterprise programs, including Operational Resilience and Third Party Risk Management for complex global and regional financial institutions. Before that, Olga held leadership positions in liquidity risk and resolution recovery planning teams.
She also managed investment finance operations and financial reporting teams. Olga started her career as an auditor overseeing operational risks.
Olga is energized by her proven track record of building sustainable programs and a passion for driving transformative risk management practices in the ever-evolving regulatory landscape.
Olga holds a Master of Science in Business Administration from Suffolk University and a Bachelor of Science from Boston University.

A strategic thought leader with extensive expertise in cybersecurity, Jeffrey Wheatman is regarded foremost as an expert in guiding public sector clients and Fortune 500 companies in connection with their cyber risk management programs. In his current role as Cyber Risk Evangelist at Black Kite, Jeffrey works to get the message out about the business impact of third-party risk and solutions to treat those risks.

Prior to joining Black Kite, Jeffrey was a Vice President in Gartner’s Research and Advisory Group for 15 years, where he worked with clients to build and improve their security programs, assessing risk, focusing on reporting on program status, stakeholder engagement, and bridging the connection between technology and cybersecurity risk. Jeffrey has authored approximately 150 research notes read by more than 6,000 clients. For four years, Jeffrey also served as the Chair of the North America Security and Risk Management Summit, Gartner’s 2nd largest conference with 4000 attendees annually.

Earlier in his career, Jeffrey contributed as Practice Manager, Information Security for Gotham Technology Group, and as a Principal Consultant, Information Security, with ThruPoint, Inc.

Ken Wolckenhauer is the Head of Vendor Management at Nordea Bank’s New York branch. Leading up to this position, Ken was as a subject matter expert, trainer, solutions provider, and consultant for FIS, the world’s largest global provider dedicated to banking and payments technologies. With FIS, Ken specialized in financial industry regulatory risk and compliance, mostly in the area of anti-money laundering and watchlist compliance. Nordea Bank leveraged Ken’s risk and compliance knowledge to build out the vendor management program for the New York branch, developing a program that would properly manage risk as well as gaining acceptance to the US regulators. The success of the US program is now being used to advise Nordea’s European branches on enhancements to its TPRM program. Ken is a graduate of Bucknell University and is a Certified Anti-Money Laundering Specialist.

Black Kite is disrupting third-party risk management practices by providing security experts with the industry’s most accurate and comprehensive cyber intelligence, resulting in unparalleled visibility into vendor risk. The award-winning platform pushes the limits on predictive insights, delivering the highest quality intelligence to help organizations make better risk decisions.

Fusion Risk Management is a leading industry provider of cloud-based software solutions for business continuity, operational risk, IT disaster recovery, and crisis management. Our products empower your firm to make data-driven decisions with a comprehensive and flexible approach to achieve greater operational resilience and mitigate risk with your business.

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